Hex-Net Beeping and flashing three red lights

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   #1  

BarryT82

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I'm trying to use my Hex-Net, but the mobile app on my iPhone and iPad keep stating that my password is incorrect. I have them both saved to remember the password and they log in automatically. I've unplugged the hex-net and tried to use it again, but it's beeping and flashing three red lights.
 
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Shaun

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Is it plugged into a vehicle when this happens? That could indicate a kline is stuck. Can you access VCDS-Mobile while it is in this state?
 
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BarryT82

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I held in the red button and reset the password. I can access it now, but when I plugged it in again the red lights flashed and beeped 5 times. I ran the firmware update after resetting the password.
 
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Shaun

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What does the [Options] -> [Self Test] page show?
 
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BarryT82

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It shows OK on everything.
 
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Uwe

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One step at a time.

What's the behavior when you power it from the USB side? Pretty much any USB power source will do for this.

-Uwe-
 
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BarryT82

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I'll check it today. What would cause the password to do that? I never changed it.
 
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