I've broken my HEX NET

  Aug 21, 2018 #1  

Vairis

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I've broken my HEX NET

How?: interface connected with usb ,and laptop drop on +12v battery

result: HEX NET is dead and laptop's USB port not recognize any device

can i ask any discount for buying new one?

 

  Aug 21, 2018 #2  

Uwe

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Anything from LEDs if you plug the car side into a car?

-Uwe-

 

  Aug 21, 2018 #3  

Vairis

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Uwe said:

Anything from LEDs if you plug the car side into a car?

-Uwe-

Click to expand...

LEDs do not glow, but HEXNET gets hot

 

  Aug 21, 2018 #4  

Uwe

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Sounds like it needs to be replaced then.

Please write to Support@Ross-Tech.com and include a link to this thread.

-Uwe-

 

  Aug 22, 2018 #5  

Dana

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I replied with a FRR (Flat Rate Repair) option.

 

  Aug 31, 2018 #6  

Vairis

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Thank's, super.

 

  Sep 13, 2018 #7  

Vairis

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greatest thanks, for all Ross team!!!