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  1. C

    Error code -11 on update; VCDS Cloud doesn't work

    Hi, This is the first time I have attempted to use this HEX-NET. I received it a little less than a year and a half ago as a replacement for another HEX-NET that had a "FATAL SD ERROR". The first thing I attempted to do was install updates. I connected it via USB to my Windows 10 PC (not a...
  2. C

    SD Critical Error!

    At the top of the VCDS Mobile page, I get the following error displayed: "SD Critical Error! Please contact Ross-Tech for support”. The error has been present and persistent since I first received the Hex-Net. I went through several rounds of trying to install the latest updates via VCDS Cloud...
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