Resolved Program not responding

[Jasonf]

Hey im a new user and downloaded the software and installed without the Hex-V2 installed plugged it into the computer and car, hit the test button and it just eventually says program not responding. Would like to figure this out so I can do the relearn on my haldex pump.

Thanks, Jason

 

[nugentp]

The 'TEST' button on the VCDS software sends it looking for a VCDS adapter plugged into a USB port.

 

[Uwe]

the test button and it just eventually says program not responding.

What kind of computer? Make, model, CPU, RAM, version of Windows?

The 'TEST' button on the VCDS software sends it looking for a VCDS adapter plugged into a USB port.

Yes, but it shouldn't become non-responsive even if no interface is found.

-Uwe-

 

[Jasonf]

What kind of computer? Make, model, CPU, RAM, version of Windows?


Yes, but it shouldn't become non-responsive even if no interface is found.

-Uwe-

Dell Latitude 1541 running windows 11, 32gig ram, 11th Gen Intel(R) Core(TM) i7-11850H @ 2.50GHz 2.50 GHz

 

[Jasonf]

The 'TEST' button on the VCDS software sends it looking for a VCDS adapter plugged into a USB port.

Yes I know, that is what I am trying to do so I can use it.

 

[Jasonf]

What kind of computer? Make, model, CPU, RAM, version of Windows?


Yes, but it shouldn't become non-responsive even if no interface is found.

-Uwe-

What kind of computer? Make, model, CPU, RAM, version of Windows?


Yes, but it shouldn't become non-responsive even if no interface is found.

-Uwe-

I wonder if it could be a firewall issue.

 

[Uwe]

I wonder if it could be a firewall issue.

I doubt it. I don't believe VCDS tries to do any network stuff when trying to find the interface on USB. More likely some other kind of nannyware that's blocking USB in some way?

Boot the machine up in SAFE mode and see if VCDS works then. If so, it's some dang thing that's being loaded at boot time that's causing this.

-Uwe-

 

[Jasonf]

I doubt it. I don't believe VCDS tries to do any network stuff when trying to find the interface on USB. More likely some other kind of nannyware that's blocking USB in some way?

Boot the machine up in SAFE mode and see if VCDS works then. If so, it's some dang thing that's being loaded at boot time that's causing this.

-Uwe-

It was my works laptop nanny crap. I used my daughter’s computer and no problem. Thanks for the help!!