Audi C7 2014

husamaga · Jun 21, 2019

Hi all,
Not a new to the forum, but it's my first post here. Also not sure how to get verified

I got Audi C7 2014 year, bought it a year ago and got a rossh-tech cable with it HEX-V2 Dual-K & CAN USB interface for VCDS H10-000000 Assambled by: www.Ross-Tech.com.
I connected the cable and get the errors from my Audi but got a lot of not accessable parts of the car. i got a log downloaded to see if someone can help me with it.

Code:

Removed.   Data from a clone/pirate copy of VCDS is not welcome here.

Anything I can do here?
Thanks in advance.

Zenerdiode · Jun 21, 2019

Unfortunately your device you received with the car looks to be a pirated clone interface. You will need to purchase a new genuine one from either Ross-Tech or a local distributor in your area, before help is offered, I’m afraid.

husamaga · Jun 21, 2019

Zenerdiode said:
Unfortunately your device you received with the car looks to be a pirated clone interface. You will need to purchase a new genuine one from either Ross-Tech or a local distributor in your area, before help is offered, I’m afraid.

The old owner said it's genuine and it it looks very genuine to me also.

Bruce · Jun 21, 2019

It may appear genuine. We can assure you it is not.

husamaga · Jun 21, 2019

So it should have the number after H10-******? correct?

Bruce · Jun 21, 2019

husamaga said:
So it should have the number after H10-******? correct?

That is one flaw. There are others. If you were to open the unit, you find the contents to be a modification of a very old design of ours. It is a fake. Sorry we have to tell you that.

husamaga · Jun 21, 2019

Anyway, is the issue i have on the car is a big problem? or it can be fixed without a lot of work?
Thanks for info

Viking · Jun 21, 2019

Can you provide a scan from a legitimate VCDS cable & software? The reason being your clone cable doesn't give the necessary information needed to help.

Uwe · Jun 21, 2019

husamaga said:
The old owner said it's genuine

You may wish to have some words with him.

In an case, getting help in this forum requires the use of a legitimate VCDS system.

They are available directly from us:
https://store.ross-tech.com/shop/cat/VCDS

... Or from any of our authorized resellers:
http://www.ross-tech.com/distributors.php

Let us know if/when you get one and we'll adjust your forum status.

-Uwe-

husamaga · Jun 25, 2019

Thank you for the info. so it's more like a cable issue not something on my car. I will check it out on car service.
Thank you

Audi C7 2014

husamaga

Unverified

Zenerdiode

Verified VCDS User

husamaga

Unverified

Bruce

Active Member

husamaga

Unverified

Bruce

Active Member

husamaga

Unverified

Viking

Verified VCDS User

Uwe

Benevolent Dictator

husamaga

Unverified