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Thread: no hex-net found message in infrastructure mode.

  1. #21
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    Quote Originally Posted by Santos View Post
    Mind posting the autoscan?

    What issues did you have registering for cloud?

    Service reset is done via adaptation channel. The procedure will vary based on the protocol the module uses.
    Below is my auto scan report.

    Code:
    #hndoc:?docid=00000530&xt=hnh:CC6645A8E261CEE6766E3CB6D7212873A3145D1BA44F90ACE9A7B3EF2C8FB44F
    VCDS Mobile 0.4111.0.4
    
    VIN: WAUBFAFL8BN035774
    
    Scan: 01 02 03 05 08 09 15 16 17 19 2E 42 46 47 52 53 56 62 72 77
    
    VIN: WAUBFAFL8BN035774
    
    01-Engine -- Status: OK 0000
    02-Auto Trans -- Status: OK 0000
    03-ABS Brakes -- Status: OK 0000
    05-Acc/Start Auth. -- Status: OK 0000
    08-Auto HVAC -- Status: OK 0000
    09-Cent. Elect. -- Status: OK 0000
    15-Airbags -- Status: OK 0000
    16-Steering wheel -- Status: OK 0000
    17-Instruments -- Status: OK 0000
    19-CAN Gateway -- Status: OK 0000
    2E-Media Player 3 -- Status: OK 0000
    42-Door Elect, Driver -- Status: OK 0000
    46-Central Conv. -- Status: OK 0000
    47-Sound System -- Status: OK 0000
    52-Door Elect, Pass. -- Status: OK 0000
    53-Parking Brake -- Status: OK 0000
    56-Radio -- Status: Malfunction 0010
    62-Door, Rear Left -- Status: OK 0000
    72-Door, Rear Right -- Status: OK 0000
    77-Telephone -- Status: OK 0000
    
    
    
    -----------------------------------------------------------------
    Address 01: Engine  (CAEB
     DL0MA)	Labels:06H-907-115-CAB.clb
    	Part No SW: 8K2 907 115 AD	HW: 8K2 907 115 D
    	Component: 2.0l R4/4V TF H19 0003
    	Revision: E1H19---
    	Coding: 0104010A290F0160
    	Shop #: WSC 02145 785 00200
    	ASAM Dataset: EV_ECM20TFS0118K2907115AD 001006
    	VCID: 71A546C7383392FFDD7DD1-8024
    
    No fault codes found.
    
    -----------------------------------------------------------------
    Address 02: Auto Trans  (J217)	Labels:8K-02.lbl
    	Part No SW: 8K0 927 158 K	HW: 0BK 927 156 N
    	Component: 0BK 20TFSIUSA H08 0010
    	Revision: --H08---
    	Coding: 001112
    	Shop #: WSC 02145 785 00200
    	ASAM Dataset: EV_TCMAL551211 001013
    	VCID: 3E3FADFB39ED3D87107FA2-806B
    
    No fault codes found.
    
    -----------------------------------------------------------------
    Address 03: ABS Brakes  (J104)	Labels:8K0-907-379.clb
    	Part No SW: 8K0 907 379 BJ	HW: 8K0 907 379 BJ
    	Component: ESP8 quattro  H04 0060
    	Revision: --------
    	Coding: 1D0D10
    	Shop #: WSC 02391 823 56573
    	VCID: 8247990B8D950167B40796-80D7
    
    No fault codes found.
    
    -----------------------------------------------------------------
    Address 05: Acc/Start Auth.  (J393)	Labels:8K0-907-064-05.clb
    	Part No SW: 8K0 907 064 CF	HW: 8K0 907 064 CF
    	Component: BCM2 2.0      H05 0434
    	Revision: 00002001
    	Coding: 090100
    	Shop #: WSC 02399 823 56573
    	VCID: 76AF75DB515DADC7088F1A-8023
    
    	Subsystem 1 - 	Part No SW: 8T0-959-754-A
    	Component: FBSAUDIB8 IDGH50 0071
    
    	Subsystem 2 - 	Part No SW: 8K0-905-852-D
    	Component: J764 ELV MLB H37 0042
    
    No fault codes found.
    
    -----------------------------------------------------------------
    Address 08: Auto HVAC  (J255)	Labels:None
    	Part No SW: 8T1 820 043 AN	HW: 8T1 820 043 AN
    	Component: KLIMA 1 ZONE  H08 0180
    	Revision: A1000000
    	Coding: 64002000
    	Shop #: WSC 02391 823 56573
    	VCID: 7DBD6AF7746BFE9F49F56D-8028
    
    No fault codes found.
    
    -----------------------------------------------------------------
    Address 09: Cent. Elect.	Labels:8K0-907-063.clb
    	Part No SW: 8K0 907 063 P	HW: 8K0 907 063 P
    	Component: 0392H30 
    	Revision: 10030001
    	Coding: 690000B1063C00010000080300007F5F0F14520802000021000000
    	Shop #: WSC 02391 823 56573
    	VCID: 3C3BA7F32FF137973E4B98-8069
    
    	Subsystem 1 - 	Part No SW: 8K1-955-119-A	Labels:1Kx-955-119.clb
    	Component: WWS 261110   H06 0070
    	Coding: 00FD11
    
    	Subsystem 2 - 	Part No SW: 8K0-941-531-AK	Labels:8K-09-02.lbl
    	Component: E1 - LDS     H08 0090
    
    	Subsystem 3 - 	Part No SW: 8K0-907-410-C
    	Component: HOMELINK     H01 0010
    
    No fault codes found.
    
    -----------------------------------------------------------------
    Address 15: Airbags  (J234)	Labels:8K0-959-655.clb
    	Part No SW: 8K0 959 655 K	HW: 8K0 959 655 K
    	Component: AirbagVW-AU10 H41 0610
    	Coding: 303837354230303030304A55304C384B3053
    	Shop #: WSC 02145 785 00200
    	ASAM Dataset: EV_AirbaECUVWAUDI010 003010
    	VCID: 45CDC2175C3B6E5F51A5F5-8010
    
    	Subsystem 1 - 	Part No SW: 8K0-959-339-C
    	Component: BF-Gewichtss.H02 0040
    	Serial Number: 5810000R1000002361ªª
    
    	Subsystem 2 - 	Serial Number: 6334MSME5A122467A1ªª
    
    	Subsystem 3 - 	Serial Number: 6344MSME58614C7CT1ªª
    
    	Subsystem 4 - 	Serial Number: 6352QSME066B4B2CT1ªª
    
    	Subsystem 5 - 	Serial Number: 6362QSME726A5206G1ªª
    
    	Subsystem 6 - 	Serial Number: 63732SME376E423831ªª
    
    	Subsystem 7 - 	Serial Number: 63832SME326E2300U1ªª
    
    No fault codes found.
    
    -----------------------------------------------------------------
    Address 16: Steering wheel  (J527)	Labels:8K0-953-568.clb
    	Part No SW: 8K0 953 568 F	HW: 8K0 953 568 F
    	Component: Lenks.Modul   H17 0014
    	Revision: --------
    	Coding: 000014
    	Shop #: WSC 02391 823 56573
    	VCID: 3D3DAAF734EB3E9F0975AD-8068
    
    	Subsystem 1 - 	Component: E221 - MFL   H02 0010
    
    No fault codes found.
    
    -----------------------------------------------------------------
    Address 17: Instruments  (J285)	Labels:8T0-920-xxx-17.clb
    	Part No SW: 8K0 920 950 H	HW: 8K0 920 950 H
    	Component: KOMBIINSTR.   H20 0258
    	Revision: 00200000
    	Coding: 8B1209000300D705020000
    	Shop #: WSC 02391 823 56573
    	VCID: 342B8FD307A1FFD7F61B30-8061
    
    No fault codes found.
    
    -----------------------------------------------------------------
    Address 19: CAN Gateway  (J533)	Labels:8T0-907-468.clb
    	Part No SW: 8T0 907 468 AB	HW: 8T0 907 468 H
    	Component: GW-BEM 5CAN   H06 0117
    	Revision: GB800053
    	Coding: 00C303
    	Shop #: WSC 02391 823 56573
    	VCID: 8145960788931A7FAD1D81-80D4
    
    	Subsystem 1 - 	Part No SW: 8K0-915-181-E
    	Component: J367-BDM     H07 0170
    
    No fault codes found.
    
    -----------------------------------------------------------------
    Address 2E: Media Player 3  (R199)	Labels:8T0-035-785.clb
    	Part No SW: 8T0 035 785 A	HW: 8T0 035 785
    	Component: SG ext.Player H08 0290
    	Revision: 00000000
    	Coding: 020302
    	Shop #: WSC 02391 823 56573
    	VCID: 3935BEE720C302BF252D79-806C
    
    No fault codes found.
    
    -----------------------------------------------------------------
    Address 42: Door Elect, Driver  (J386)	Labels:8K0-959-793.clb
    	Part No SW: 8T0 959 793 M	HW: 8T0 959 793 D
    	Component: TSG FA        H08 1401
    	Revision: --------
    	Coding: 011C03204000410001
    	Shop #: WSC 02391 823 56573
    	VCID: 53E9EC4FA26FD8EFCF519B-8006
    
    No fault codes found.
    
    -----------------------------------------------------------------
    Address 46: Central Conv.  (J393)	Labels:8K0-907-064-46.clb
    	Part No SW: 8K0 907 064 CF	HW: 8K0 907 064 CF
    	Component: BCM2 2.0      H05 0434
    	Revision: 00002001
    	Coding: 0106023A00FA400480B0013200000000
    	Shop #: WSC 02391 823 56573
    	VCID: 76AF75DB515DADC7088F1A-8023
    
    	Subsystem 1 - 	Part No SW: 8K0-959-719
    	Component: GTO BF       H06 0050
    
    	Subsystem 2 - 	Part No SW: 1K0-951-605-C
    	Component: LIN BACKUP HOH05 1501
    
    	Subsystem 3 - 	Part No SW: 8K0-959-591-A
    	Component: J245 PS039   H07 0041
    
    No fault codes found.
    
    -----------------------------------------------------------------
    Address 47: Sound System  (J525)	Labels:8T0-035-223-ASC.clb
    	Part No SW: 8T0 035 223 AH	HW: 8T0 035 223
    	Component: DSP STD       H07 0230
    	Revision: S2300000
    	Coding: 0203010102
    	Shop #: WSC 02391 823 56573
    	VCID: 74AB4FD34721BFD7369BF0-8021
    
    No fault codes found.
    
    -----------------------------------------------------------------
    Address 52: Door Elect, Pass.  (J387)	Labels:8K0-959-792.clb
    	Part No SW: 8T0 959 792 M	HW: 8T0 959 792 D
    	Component: TSG BF        H08 1401
    	Revision: --------
    	Coding: 011C03204000410001
    	Shop #: WSC 02391 823 56573
    	VCID: 52E7E94B9D75D1E7C42786-8007
    
    No fault codes found.
    
    -----------------------------------------------------------------
    Address 53: Parking Brake  (J540)	Labels:8K0-907-801.clb
    	Part No SW: 8K0 907 801 H	HW: 8K0 907 801 H
    	Component: EPB Audi B8   H09 0100
    	Revision: 00000003
    	Shop #: WSC 00000 000 00000
    	VCID: 342B8FD307A1FFD7F61B30-8061
    
    No fault codes found.
    
    -----------------------------------------------------------------
    Address 56: Radio  (J503)	Labels:8Tx-035-1xx-56.clb
    	Part No SW: 8T1 035 186 R	HW: 8T1 035 186 R
    	Component: Con3 Sirius   H06 0351
    	Revision: 00000009
    	Coding: 04020002010185004119070800
    	Shop #: WSC 02391 823 56573
    	VCID: 46CFC51B613D7D4758AF0A-8013
    
    2 Faults Found:
    02635 - Tuner Not Enabled/Activated
    	000 -  - 
    
    03157 - Functionality limited due to Communications Disruption
    	000 -  -  - Intermittent
    
    
    -----------------------------------------------------------------
    Address 62: Door, Rear Left  (J388)	Labels:8K0-959-795.clb
    	Part No SW: 8T0 959 795 N	HW: 8T0 959 795 B
    	Component: TSG HL        H06 1401
    	Revision: --------
    	Coding: 010C03204000210001
    	Shop #: WSC 02391 823 56573
    	VCID: 56EF155BB19DCDC7284FBA-8003
    
    No fault codes found.
    
    -----------------------------------------------------------------
    Address 72: Door, Rear Right  (J389)	Labels:8K0-959-794.clb
    	Part No SW: 8T0 959 795 N	HW: 8T0 959 795 B
    	Component: TSG HR        H06 1401
    	Revision: --------
    	Coding: 010C03204000210001
    	Shop #: WSC 02391 823 56573
    	VCID: 56EF155BB19DCDC7284FBA-8003
    
    No fault codes found.
    
    -----------------------------------------------------------------
    Address 77: Telephone	Labels:8P0-862-335.lbl
    	Part No SW: 8T0 862 336 E	HW: 8T0862336E
    	Component: FSE_256x BT     H42  0650
    	Revision: 00000000	Serial Number: 00000005100886
    	Coding: 0010370
    	Shop #: WSC 02335 785 00200
    	VCID: 3D3DAAF734EBBE9F0975AD-8068
    
    No fault codes found.
    Last edited by Uwe; 07-24-2014 at 08:52 AM. Reason: Wrapped CODE tags around Auto-Scan

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  3. #22
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    Quote Originally Posted by PinoySaMI View Post
    Sorry for the delayed response. yes i do not see HN on my Mac except with config utility.
    That is how it should work.
    Windows people think everything should make bong sounds and show them pretty icons - we have Macs that just work


    Quote Originally Posted by PinoySaMI View Post
    if i can see my saved auto scan in the cloud, does it mean that i am already registered? i can view all my saved scans on my iPhone.
    No, it does not mean you are registered - they are just uploaded to the cloud server.
    Once you register with VCDS Cloud you can view them from any browser without HN by going to https://vcds-cloud.com/index.html

    More importantly you will be able to use advanced function of HEX-NET.

    You need to go into the module while HN is plugged into car.
    From main screen click [Select]





    Enter the module number and click [Go] and you get a screen like this:




    From there click on [Functions] and you will be asked to register for VCDS Cloud access.

    Your HN must have internet access to do this, whether by tethering to iPhone or connection to your wifi.
    Last edited by jakematic; 07-23-2014 at 10:32 PM.


    2012 A8L 4.2 Oolong/Titanium. Premium, LED, Driver assist, Rear seat comfort, Dual pane, Alcantara, Panorama

  4. #23
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    From there click on [Functions] and you will be asked to register for VCDS Cloud access.

    Your HN must have internet access to do this, whether by tethering to iPhone or connection to your wifi.[/QUOTE]

    Does this mean i do not need my HN wired to my Mac while it is plugged to my car?

  5. #24
    Verified VCDS User romad's Avatar
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    Quote Originally Posted by PinoySaMI View Post
    Sorry for the delayed response. yes i do not see HN on my Mac except with config utility.
    You are aware that the Hex-Net does NOT appear on your desktop or in a Finder window? Have you done the following?

    1. Connect the Hex-Net to an USB port ON your Mac.
    2. Wait until all 3 lights on the Hex-Net are lit.
    3. Go the Apple Menu and select "About This Mac"
    4. In the resulting window, click on "More Info"
    5. In the next window, click on "System Report"
    6. In the left pane of the report window, click on "USB" under the "Hardware" section
    7. In the main pane, expand all the USB bus items (the first entry under each will be "Hub" denoting the internal hub for that bus); if need be, expand all items under it.
    8. Under one of the USB bus entries, you should see the Hex-Net listed. Click on it.

    Here is what mine shows:

    Hex-Net:

    Product ID: 0xa00f
    Vendor ID: 0x0483 (STMicroelectronics)
    Version: 1.00
    Serial Number: 1
    Speed: Up to 12 Mb/sec
    Manufacturer: Hex Microsystems
    Location ID: 0xfd136000 / 9
    Current Available (mA): 500
    Current Required (mA): 500


    Now if you DON'T see the Hex-Net listed, check the following:

    A. Try a different USB port on the Mac, then repeat steps 1 - 8 above
    B. Try a different USB cable, then repeat steps 1 - 8 above
    C. Try a different Mac, then repeat steps 1 - 8 above

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  7. #25
    Verified VCDS User romad's Avatar
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    Quote Originally Posted by PinoySaMI View Post
    From there click on [Functions] and you will be asked to register for VCDS Cloud access.

    Your HN must have internet access to do this, whether by tethering to iPhone or connection to your wifi.
    Quote Originally Posted by PinoySaMI View Post
    Does this mean i do not need my HN wired to my Mac while it is plugged to my car?
    Correct! I just plug the Hex-Net into the USB port, launch Safari on my iPad (which is connected to my WiFi network), and enter the I.P. address assigned to the Hex-Net by my router. Hex-Net <-> Router via WiFi <-> Internet (a very simplified path diagram)

  8. #26
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    Quote Originally Posted by romad View Post
    You are aware that the Hex-Net does NOT appear on your desktop or in a Finder window? Have you done the following?

    1. Connect the Hex-Net to an USB port ON your Mac.
    2. Wait until all 3 lights on the Hex-Net are lit.
    3. Go the Apple Menu and select "About This Mac"
    4. In the resulting window, click on "More Info"
    5. In the next window, click on "System Report"
    6. In the left pane of the report window, click on "USB" under the "Hardware" section
    7. In the main pane, expand all the USB bus items (the first entry under each will be "Hub" denoting the internal hub for that bus); if need be, expand all items under it.
    8. Under one of the USB bus entries, you should see the Hex-Net listed. Click on it.

    Here is what mine shows:

    Hex-Net:

    Product ID: 0xa00f
    Vendor ID: 0x0483 (STMicroelectronics)
    Version: 1.00
    Serial Number: 1
    Speed: Up to 12 Mb/sec
    Manufacturer: Hex Microsystems
    Location ID: 0xfd136000 / 9
    Current Available (mA): 500
    Current Required (mA): 500


    Now if you DON'T see the Hex-Net listed, check the following:

    A. Try a different USB port on the Mac, then repeat steps 1 - 8 above
    B. Try a different USB cable, then repeat steps 1 - 8 above
    C. Try a different Mac, then repeat steps 1 - 8 above
    I'll try your suggestion this afternoon. This the first time I owned an apple computer. I just look under "FIND", "DEVICES" and I do not see anything plugged to my computer. All the lights were lilt at the time I try to look for it.
    Last edited by Uwe; 07-24-2014 at 04:01 PM. Reason: Fixed QUOTE tags

  9. #27
    Verified VCDS User romad's Avatar
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    Quote Originally Posted by PinoySaMI View Post

    I just look under "FIND", "DEVICES" and I do not see anything plugged to my computer.
    That is because it is not a Hard Disk, External Disk, CD, DVD, or iPod. Those are the only options in Finder>Preferences>Sidebar other than your computer name (which I have de-selected).

  10. #28
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    Quote Originally Posted by PinoySaMI View Post
    I'll try your suggestion this afternoon. This the first time I owned an apple computer. I just look under "FIND", "DEVICES" and I do not see anything plugged to my computer. All the lights were lit at the time I try to look for it.
    Got it. I was able to see HN. Thanks.

  11. #29
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    Can somebody help me where i can find service reset function? thanks

  12. #30
    Benevolent Dictator Uwe's Avatar
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    [17-Instruments]
    [Functions]
    [Cloud Functions]
    [Adaptation]
    Look at channel 02. If not zero, put a zero in it and Save.

    -Uwe-

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