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Thread: New Hex V2 user - need some help please

  1. #1
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    New Hex V2 user - need some help please

    hi new to the forum and also a new user of the hex V2 (great piece of kit)

    i have a 2007 audi a3 2.0 tfsi quattro

    the problem i have with my car is to do with my bluetooth (i.e - my phone cannot find the car)
    and also my "voice command" and mode button on my mfsw do not work anymore...

    so i did a full auto scan on the car the other day and it came up with a fault to do with the voice recognition module and when it got to module 77 for the telephone it just kept spinning (the cursor mouse) and ended up freezing so had to come out of vcds
    just couldnt get it to scan 77 telephone

    my question is if it is my voice reconition module that is fried
    1. where abouts is it located in the car
    2. would that cause my phone to not find the cars bluetooth or is it my bluetooth module that is faulty
    3. why does vcds seem freeze on the module 77 telephone

    i know these are niggly bits but they are really frustrating

    any help/advice would be greatly appreciated

    here is my full auto scan of my car

    Code:
    Saturday,21,January,2017,10:51:03:52780
    VCDS -- Windows Based VAG/VAS Emulator Running on Windows 7 x86
    VCDS Version: 17.1.2.0  HEX-V2 CB: 0.4334.4
    Data version: 20170107 DS267.0
    www.Ross-Tech.com
    
    
    VIN: WAUZZZ8P18A043042   License Plate: GK57 RFE
    Mileage: 144570km-89831mi   Repair Order: 
    
    
    
    --------------------------------------------------------------------------------
    --------------------------------------------------------------------------------
    
    
    Chassis Type: 8P (1K0)
    Scan: 01 03 08 09 15 16 17 19 22 25 37 42 44 46 52 56 76 77
    
    VIN: WAUZZZ8P18A043042   Mileage: 144570km-89831miles
    
    01-Engine -- Status: OK 0000
    03-ABS Brakes -- Status: OK 0000
    04-Steering Angle -- Status: OK 0000
    08-Auto HVAC -- Status: Malfunction 0010
    09-Cent. Elect. -- Status: OK 0000
    15-Airbags -- Status: OK 0000
    16-Steering wheel -- Status: Malfunction 0010
    17-Instruments -- Status: OK 0000
    19-CAN Gateway -- Status: OK 0000
    22-AWD -- Status: OK 0000
    25-Immobilizer -- Status: OK 0000
    37-Navigation -- Status: OK 0000
    42-Door Elect, Driver -- Status: OK 0000
    44-Steering Assist -- Status: OK 0000
    46-Central Conv. -- Status: OK 0000
    52-Door Elect, Pass. -- Status: OK 0000
    56-Radio -- Status: OK 0000
    76-Park Assist -- Status: OK 0000
    77-Telephone -- Status: OK 0000
    -------------------------------------------------------------------------------
    Address 01: Engine        Labels: 06F-907-115-AXX.clb
       Part No SW: 8P0 907 115 T    HW: 8P0 907 115 B
       Component: 2.0l R4/4V TFSI     0010  
       Revision: 5BH16---    Serial number: AUX7Z0G6FNN0W8
       Coding: 01030003180F0060
       Shop #: WSC 06314 000 00000
       VCID: 43D045BBD7993ADF701-8016
    
    No fault code found.
    Readiness: 0110 0001
    
    -------------------------------------------------------------------------------
    Address 03: ABS Brakes        Labels: 1K0-614-517-MK60AT.clb
       Part No SW: 1K0 614 517 AD    HW: 1K0 614 517 AD
       Component: ESP 4MOTION MK60-AT 0102  
       Revision: 00H14001    
       Coding: 0004738
       Shop #: WSC 06314 000 00000
       VCID: 698CB7139575008F9AD-803C
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 08: Auto HVAC        Labels: 8P0-820-043.lbl
       Part No SW: 8P0 820 043 AH    HW: 8P0 820 043 AH
       Component: KlimavollautomatH19 0420  
       Revision: 093439      Serial number: 8P0820043AH   
       Shop #: WSC 06314 000 00000
       VCID: 72BED07FB8A3C3572B7-8026
    
    1 Fault Found:
    01301 - Control Module for Voice Recognition (J507) 
                004 - No Signal/Communication
                 Freeze Frame:
                        Fault Status: 01100100
                        Fault Priority: 3
                        Fault Frequency: 1
                        Reset counter: 156
                        Mileage: 116961 km
                        Time Indication: 0
                        Date: 2015.03.18
                        Time: 05:24:20
    
                 Freeze Frame:
                            ON
    
    
    -------------------------------------------------------------------------------
    Address 09: Cent. Elect.        Labels: 8P0-907-279-30-H.lbl
       Part No SW: 8P0 907 279 K    HW: 8P0 907 279 K
       Component: Bordnetz-SG     H54 2501  
       Revision: 00H54000    Serial number: 00000007403389
       Coding: 818C0F27A0141000470000000000000000095E175C010000000000000000
       Shop #: WSC 12345 123 00000
       VCID: 45D45BA3D9AD04EF5E5-8010
    
       Subsystem 1 - Part No: 8P2 955 119 F  Labels: 1KX-955-119.CLB
       Component: Wischer AU350   H10 0040  
       Coding: 00055568
       Shop #: WSC 12345  
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 15: Airbags        Labels: 8P0-959-655-94.lbl
       Part No SW: 8P0 959 655 N    HW: 8P0 959 655 N
       Component:    Airbag 9.41  H01 4230  
       Revision: 91H01423    Serial number: 003CR0002HP0  
       Coding: 0071612
       Shop #: WSC 06314 000 00000
       VCID: 4DC4638301DDFCAF965-8018
    
       Subsystem 1 - Serial number: 63328RB402BAA41AQ
    
       Subsystem 2 - Serial number: 63428RB402B7EDB71
    
       Subsystem 3 - Serial number: 63528RB402BAA3C1T
    
       Subsystem 4 - Serial number: 63628RB402B7EE0D%
    
       Subsystem 5 - Serial number: 63747RB402610AF5M
    
       Subsystem 6 - Serial number: 63847RB402610AD4K
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 16: Steering wheel        Labels: 8P0-953-549-F.lbl
       Part No SW: 8P0 953 549 F    HW: 8P0 953 549 F
       Component: J0527           H36 0070  
       Coding: 0004012
       Shop #: WSC 06314 000 00000
       VCID: 41DC4FB3CD8528CF62D-8014
    
       Subsystem 1 - Part No: XXXXXXXXXXX 
       Component: E0221           H02 0030
    
    1 Fault Found:
    01301 - Control Module for Voice Recognition (J507) 
                004 - No Signal/Communication
    
    -------------------------------------------------------------------------------
    Address 17: Instruments        Labels: 8P0-920-xxx-17-MY8.clb
       Part No SW: 8P0 920 981 M    HW: 8P0 920 981 M
       Component: KOMBIINSTR. VDO H20 0640  
       Revision: D0H20001    Serial number: 2246G001001162
       Coding: 0005428
       Shop #: WSC 00783 067 57207
       VCID: 42DE40BFC88333D77B7-8016
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 19: CAN Gateway        Labels: 1K0-907-530-V3.clb
       Part No SW: 1K0 907 530 L    HW: 1K0 907 951 
       Component: J533__Gateway   H15 0180  
       Revision:   H15       Serial number: 1400K0771882BA
       Coding: E9821F0E4006020101
       Shop #: WSC 06314 000 00000
       VCID: 303A1A77762FB1479D3-8064
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 22: AWD        Labels: 1K0-907-554.lbl
       Part No: 1K0 907 554 L
       Component: Haldex 4Motion      0116  
       Coding: 0000001
       Shop #: WSC 00000 000 00000
       VCID: 36362C6F944B9F77C7F-8062
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 25: Immobilizer        Labels: 1K0-920-xxx-25.clb
       Part No SW: 8P0 920 981 M    HW: 8P0 920 981 M
       Component: KOMBIINSTR. VDO H20 0640  
       Revision: D0H20001    Serial number: AUX7Z0G6FNN0W8
       Shop #: WSC 00000 000 00000
       VCID: 42DE40BFC88333D77B7-8016
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 37: Navigation        Labels: 8E0-035-192-RNSE.clb
       Part No SW: 8P0 035 192 L    HW: 8P0 035 192 L
       Component: RNS-E HIGH EU   H74 0600  
       Revision:      04S    Serial number: AUZBZ7G0911500
       Coding: 0209717
       Shop #: WSC 00441 210 91426
       VCID: 382A22579E5F6907D53-806C
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 42: Door Elect, Driver        Labels: 8P0-959-801-MAX3.lbl
       Part No SW: 8P0 959 801 J    HW: 8P0 959 801 J
       Component: Tuer-SG         H03 0060  
       Coding: 0000560
       Shop #: WSC 00441 210 88110
       VCID: 42DE40BFC88333D77B7-8016
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 44: Steering Assist        Labels: 1Kx-909-14x-44.clb
       Part No: 1K2 909 144 M
       Component: EPS_ZFLS Kl.079 H08 1901  
       Shop #: WSC 02069 000 90108
       VCID: 36362C6F944B9F77C7F-8062
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 46: Central Conv.        Labels: 8P0-959-433.lbl
       Part No: 8P0 959 433 J
       Component:    KSG          H10 0080  
       Coding: 1880202002186D298505489AC637
       Shop #: WSC 00441 210 91426
       VCID: 43D045BBD7993ADF701-8016
    
       Subsystem 1 - Part No: 1K0 951 605 C
       Component: LIN BACKUP HORN H03 1301
    
       Subsystem 2 - Part No: 1K0 907 719 C
       Component: Neigungssensor  005 0003
    
       Subsystem 3 - Part No: 8P0 951 177 
       Component: Innenraumueberw.H04 0020
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 52: Door Elect, Pass.        Labels: 1K0-959-702-MIN3.lbl
       Part No SW: 8P0 959 802 K    HW: 8P0 959 802 K
       Component: Tuer-SG         H03 0060  
       Coding: 0000560
       Shop #: WSC 06314 000 00000
       VCID: 44D246A7D2973DE749B-8010
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 56: Radio        Labels: 8E0-035-192-RNSE.clb
       Part No SW: 8P0 035 192 L    HW: 8P0 035 192 L
       Component: RNS-E HIGH EU   H74 0600  
       Revision:      04S    Serial number: AUZBZ7G0911500
       Coding: 0209717
       Shop #: WSC 00441 210 91426
       VCID: 382A22579E5F6907D53-806C
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 76: Park Assist        Labels: 8P0-919-283.lbl
       Part No SW: 8P0 919 283 D    HW: 8P0 919 283 D
       Component: Parkhilfe 4-Kan H09 0070  
       Revision: 00H09000    Serial number: 00067824830720
       Coding: 0000113
       Shop #: WSC 131071 1023 2097151
       VCID: 3C223E47AA67452731B-8068
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 77: Telephone        Labels: 
       VCID: 55F48BE32D0DB46F2E5-8000
    
    
    End----------(Elapsed Time: 13:18, VBatt start/end: 11.7V/11.7V)-----------
    Last edited by Boki Ar; 01-22-2017 at 03:47 PM. Reason: [Code] Tags

  2. #2
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    bumped in hope of some advice/help

  3. #3
    Benevolent Dictator Uwe's Avatar
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    Welcome aboard.

    Let's start with some administrative things. First: Please don't bump after like an hour and a half; traffic in this forum isn't heavy enough to warrant that. Second: Please see How to Register a HEX-V2 Interface. Once you do that, we can make you a Verified user here and move this thread to the Car Repair section.

    Now the lack of comms with 77 may be a HEX-V2 issue. Those telephone modules were always a pain to talk to. Moreover, I'm not sure exactly where/how Voice Recognition is implemented in that car. In fact, I have to ask, are you sure the car has it?

    -Uwe-
    The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

  4. #4
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    Thank you.

    Apologies for the bump :/
    I will have to double check later the registration once i get home from work.

    Im fairly sure i have it as it all used to work i.e the bluetooth worked so i could connect my phone and also my "mode button" and "speak button" on my steering wheel..

    Thanks for the reply and advice

  5. #5
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    Do you think i havent got sds installed then uwe and if not would it be my bluetooth module that would cause my mode button and speak button not to work? They did used to work

  6. #6
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    Module should be under drivers seat

  7. #7
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    Hi uwe. Do you have any suggestions on what could be the fault?

  8. #8
    Benevolent Dictator Uwe's Avatar
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    Quote Originally Posted by Fixers View Post
    Hi uwe. Do you have any suggestions on what could be the fault?
    If I did, I would be happy to share them with you.

    -Uwe-
    The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

  9. #9
    Verified VCDS User Vasco Ferraz's Avatar
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    Also check under passenger's seat.
    AFAIK EU cars have these modules installed under passenger's seat.
    Vasco Ferraz

  10. #10
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    I know where the bluetooth module is.. im asking if it is possibly my bluetooth module that is also causing my mode and voice command button not to work

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