Page 1 of 3 123 LastLast
Results 1 to 10 of 30

Thread: Hex V2 does not register +

  1. #1
    Verified VCDS User
    Join Date
    Jan 2017
    Location
    Belgium
    Posts
    32
    Post Thanks / Like

    Hex V2 does not register +

    Thanks Uwe,

    also put the Transaction ID and finalized the registration...

    However, when doing the dongle test it says status questionable and the 'about' screen stills says I'm unregistered...

    Nick

  2. #2
    Benevolent Dictator Uwe's Avatar
    Join Date
    Jan 2014
    Location
    Earth
    Posts
    26,454
    Post Thanks / Like
    Blog Entries
    1
    Quote Originally Posted by hex.v2.belgium View Post
    Thanks Uwe,

    also put the Transaction ID and finalized the registration...

    However, when doing the dongle test it says status questionable and the 'about' screen stills says I'm unregistered..
    Have you plugged it into a car yet and tested it?

    -Uwe-
    The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

  3. #3
    Verified VCDS User
    Join Date
    Jan 2017
    Location
    Belgium
    Posts
    32
    Post Thanks / Like
    Nope, was trying to get the dongle fully working before I plugged it in ;-)

    So will do that now...

  4. #4
    Verified VCDS User
    Join Date
    Jan 2017
    Location
    Belgium
    Posts
    32
    Post Thanks / Like
    Connected to the car...

    Doing the test, the dongle now says ready...

    In the about screen I'm still unregistered...
    +
    When trying to autoscan it says 'Function not supported by Gateway'


    (Passat B8)

  5. #5
    Benevolent Dictator Uwe's Avatar
    Join Date
    Jan 2014
    Location
    Earth
    Posts
    26,454
    Post Thanks / Like
    Blog Entries
    1
    Quote Originally Posted by hex.v2.belgium View Post
    Connected to the car...
    Doing the test, the dongle now says ready...
    In the about screen I'm still unregistered...
    +
    When trying to autoscan it says 'Function not supported by Gateway'
    (Passat B8)
    Hmm, scratching my head here.

    Our server thinks its registered.

    Have you tried rebooting the interface? That means removing it from all power (USB and the car) for at least 10 seconds.

    Tell us about your computer too, please. Make, Model, CPU, RAM, version of Windows.

    -Uwe-

    PS: At some point after you read this, I'm going to split some of these messages from this thread into a new one in the Product Support section.
    The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

  6. #6
    Verified VCDS User
    Join Date
    Jan 2017
    Location
    Belgium
    Posts
    32
    Post Thanks / Like

    Hex V2 does not register +

    Since I can now post in this forum will put my questions here instead of the 'how to get verified'

    Connected to the car...

    Doing the test under options, the dongle now says ready when connected to the car (Passat B8)

    BUT ???
    In the about screen I'm still unregistered...
    +
    When trying to autoscan it says 'Function not supported by Gateway'

    So I can't do anything right now :-(

  7. #7
    Ross-Tech Employee
    Join Date
    Jan 2014
    Location
    Lansdale, PA
    Posts
    159
    Post Thanks / Like
    What version of windows are you running?

    How many codes are loaded in VCDS? (displayed in the top right of the main screen)

  8. #8
    Verified VCDS User
    Join Date
    Jan 2017
    Location
    Belgium
    Posts
    32
    Post Thanks / Like
    Did remove all power from the dongle (USB and disconnect from car) -> no result

    PC Spec:
    Laptop Dell Latitude E7470
    Core i5 6300U
    8GB RAM
    Windows 7 Professional 64-bit

  9. #9
    Verified VCDS User
    Join Date
    Jan 2017
    Location
    Belgium
    Posts
    32
    Post Thanks / Like
    20822 codes loaded

  10. #10
    Benevolent Dictator Uwe's Avatar
    Join Date
    Jan 2014
    Location
    Earth
    Posts
    26,454
    Post Thanks / Like
    Blog Entries
    1
    I've merged a number of messages that were previous in How to get Verified into this thread now..

    -Uwe-
    The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •