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Thread: HEX-V2 Product Announcement / Introduction

  1. #41
    Verified VCDS User GaryM's Avatar
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    Quote Originally Posted by Danners74 View Post
    WHat are vin limits?

    Apologies for my ignorance here being a newbie and that.........
    Just to add, if you need a HEX-V2 cable without any VIN limits then 3 of the UK distributors (Gendan, Ilexa & Marshalls Industrial) have the unlimited HEX-V2 cable listed at 450 GBP (or £375 without VAT if you have a VAT registered company).

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  3. #42
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    Quote Originally Posted by GaryM View Post
    Just to add, if you need a HEX-V2 cable without any VIN limits then 3 of the UK distributors (Gendan, Ilexa & Marshalls Industrial) have the unlimited HEX-V2 cable listed at 450 GBP (or £375 without VAT if you have a VAT registered company).
    Gary: I've always had an interest (goes back to a previous life in the energy industry many years ago) in product pricing and the logic that underscores the advertised number - which really equates to the underpinning message from the local seller to prospective buyers.

    So unlimited VIN HEX-V2 in UK for £375 (without VAT) = about $465 USD. I can't find an unlimited VIN HEX-V2 on the RT shop page, but the 10 VIN unit is quoted @ $299 USD. Now, I'm not sure why UK suppliers can offer unlimited VIN and the Home company cannot, but the price differential between 10 x VINs and unlimited VIN for the HEX-NET is $100 USD. So discounting the UK unit by this amount suggests that the equivalent price for a 10 x VIN is equivalent to $365 USD which leaves $75 USD (or £60) higher price for the UK market - does the UK price include delivery (in the UK, I assume), or is the price premium the "carry" cost across the Atlantic?

    Don
    Last edited by DV52; 01-20-2017 at 10:02 PM.
    VW Golf MkVII (MY13) - A3 8V hatch (MY17)

  4. #43
    Verified VCDS User PetrolDave's Avatar
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    Quote Originally Posted by DV52 View Post
    So discounting the UK unit by this amount suggests that the equivalent price for a 10 x VIN is equivalent to $365 USD which leaves $75 USD (or £60) higher price for the UK market - does the UK price include delivery (in the UK, I assume), or is the price premium the "carry" cost across the Atlantic?
    Don't forget that when importing goods from the US to the UK there is a charge for VAT and import duty (we don't have a free trade agreement with the US - yet!), see https://www.dutycalculator.com/count...nited-Kingdom/

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  6. #44
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    Exclamation VIN count not clear ...

    Quote Originally Posted by rhinopower View Post
    Cheers UWE, I obviously missed that bit whilst browsing on my phone last night
    Notwithstanding the useful FAQ on the Hex-V2, to which the quote above applies, I've just looked at your web page for the product and I don't think that the information about VIN limits applying to changes is in any way obvious.

    If you look at the page as if you're a pending customer, the descriptions looks like the product is limited to [say] 3 VINs.

    And by the way, having read 'the rules', I'm not sure why the Optical Bus Diagnostic adds to the VIN count; surely it's logically an Autoscan of the MOST BUS and not a change?

    Julian

  7. #45
    Ross-Tech Employee Eric's Avatar
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    It's more comparable to an output test actually.
    You ain't metal till you got a clutch pedal

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  9. #46
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    Quote Originally Posted by Eric View Post
    It's more comparable to an output test actually.
    Eric, I realise that the functionally is 'comparable' [your word] with an output test, as it's an output test from, I believe, the CAN Gateway.

    That's why I chose my word carefully and said 'logically', as notwithstanding how it's run, the function for the user is to read the status of the Optical BUS and not to make changes to it!

    Is that not similar to what the user wants from an Autoscan, which is not, apparently, 'VIN Counted'?

    Julian

  10. #47
    Benevolent Dictator Uwe's Avatar
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    Quote Originally Posted by JulianHicks View Post
    Eric, I realise that the functionally is 'comparable' [your word] with an output test, as it's an output test from, I believe, the CAN Gateway.

    That's why I chose my word carefully and said 'logically', as notwithstanding how it's run, the function for the user is to read the status of the Optical BUS and not to make changes to it!

    Is that not similar to what the user wants from an Autoscan, which is not, apparently, 'VIN Counted'?

    Julian
    Auto-Scan produces a complete report about the car. If an Auto-Scan shows data from every module in the Gateway's Installation List, you do not need Optical Bus Diagnostics because you already know that the optical bus is fine.

    Optical Bus Diagnostics is only useful if an Auto-Scan reveals a serious problem and you wish to dig into that problem more deeply. If you intend to use a VIN-limited tool that way, then I believe you should have to count that car's VIN toward the license limit.

    -Uwe-
    The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

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  12. #48
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    Quote Originally Posted by PetrolDave View Post
    Don't forget that when importing goods from the US to the UK there is a charge for VAT and import duty (we don't have a free trade agreement with the US - yet!), see https://www.dutycalculator.com/count...nited-Kingdom/

    Dave: We (Australia) do have a "free" trade agreement with the US ,but not for much longer (according to the current POTUS)!!! Actually, I think that it will be a good thing for Australia as well if America retreats from the TPP - our pharmaceuticals might become cheaper!

    Also, I'm now not sure about some of the pricing assumptions in my post so I must apologize to RT's product pricing personnel for the incorrect logic!!

    Don
    VW Golf MkVII (MY13) - A3 8V hatch (MY17)

  13. #49
    Benevolent Dictator Uwe's Avatar
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    Quote Originally Posted by DV52 View Post
    Dave: We (Australia) do have a "free" trade agreement with the US ,but not for much longer (according to the current POTUS)!!! Actually, I think that it will be a good thing for Australia as well if America retreats from the TPP - our pharmaceuticals might become cheaper!
    Yeah, but wasn't your government talking about having overseas vendors collect GST on their behalf?

    Quote Originally Posted by DV52 View Post
    Also, I'm now not sure about some of the pricing assumptions in my post so I must apologize to RT's product pricing personnel for the incorrect logic!!
    No worries!

    -Uwe-
    The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

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  15. #50
    Administrator Andy's Avatar
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    A customer asked about this so I'm copy-pasting it here from a different thread for posterity:

    Quote Originally Posted by Uwe
    LED behavior is as follows:

    During normal operation, both LEDs work together, so that there is no need to decide which one is is which, something that would be difficult on this interface due to the symmetry of the LEDs. In any kind of steady state, the LEDs blink OFF for ~100ms or so every ~1s. This indicates that the software in the interface is alive and running. If there is no blinking OFF, that's an indication that the software has crashed and that the interface needs to be rebooted.

    Steady-state: LED Colors:

    Yellow: Interface is plugged into car, but not enumerated via USB on a PC.
    Blue: Interface is enumerated via USB on a PC, but does not see any power from the car.
    Red: Indicates a fault with the connection on the car (generally a stuck K-Line).
    Green: Ready to use (enumerated via USB, and plugged into a car with no obvious faults on the diagnostic socket)

    During active communications, the LEDs will alternate red/green in synch with data transmissions, much like the older interfaces did.

    During boot-up, just one of the LEDs will flash green for about 2 seconds (while the other LED remains off).

    -Uwe-
    To further elaborate, here is some normal behavior observed on a HEX-V2.

    DLC end unplugged, Plug USB end into a wall wart to provide only 5V of power, no signal:
    One LED blinks GREEN for 2 seconds and then turns off.
    All LEDs stay off after that.

    DLC end unplugged, Plug USB end into USB port on computer
    One LED blinks GREEN for 2 seconds and then turns off.
    Then both LEDs blink BLUE slowly for all eternity.

    DLC end plugged into car, USB end plugged into USB port on computer
    One LED blinks GREEN for 2 seconds and then turns off.
    Then both LEDs blink GREEN slowly for all eternity.

    DLC end plugged into car, USB end plugged into a wall wart to provide only 5V of power, no signal:
    One LED blinks GREEN for 2 seconds and then turns off.
    Then both LEDs blink YELLOW slowly for all eternity.

    DLC end plugged into car, USB end unplugged:
    One LED blinks GREEN for 2 seconds and then turns off.
    Both LEDs blink GREEN briefly.
    Then both LEDs blink YELLOW slowly for all eternity.
    Last edited by Andy; 07-20-2018 at 08:31 AM.

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