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Thread: Updated to Release 19.6 and Having Trouble? Read This Thread

  1. #21
    Benevolent Dictator Uwe's Avatar
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    Quote Originally Posted by Plumes View Post
    thanks but unfortunately I have not solved, the correct drivers where can I find them?
    They are in your VCDS folder. Assuming your Windows is 64 bits, you should see:
    rt-usb64.cat
    RT-USB64.sys
    RT-USB64.inf

    Quote Originally Posted by Plumes View Post
    but DPInst.EXE should not install the drivers?
    Yes, it should.

    My guess is that something is not quite right about your installation of Windows, because we have no other reports of problems like this.

    -Uwe-
    The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

  2. #22
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    Quote Originally Posted by Uwe View Post
    They are in your VCDS folder. Assuming your Windows is 64 bits, you should see:
    rt-usb64.cat
    RT-USB64.sys
    RT-USB64.inf


    Yes, it should.

    My guess is that something is not quite right about your installation of Windows, because we have no other reports of problems like this.

    -Uwe-
    many thanks, but if I can not solve the problem how can I do?

  3. #23
    Verified VCDS User PetrolDave's Avatar
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    Quote Originally Posted by Plumes View Post
    many thanks, but if I can not solve the problem how can I do?
    Manually update the drivers using the files in the VCDS folder?

  4. #24
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    I tried but keep giving me error on installing the driver.
    I do not know what else to do ...... I'm desperate ..... before it worked

  5. #25
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    the problem is that it does not load the drivers

  6. #26
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    Help me please

  7. #27
    Benevolent Dictator Uwe's Avatar
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    It works on another computer, ergo, your interface is OK.

    The exact same drivers work fine for thousands of other people on Windows 10...

    I suggest you either try re-installing Windows on that machine, or contact Microsoft for help.

    -Uwe-
    The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

  8. #28
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    I'm going to guess CCleaner is the culprit. The icon is visible in the taskbar during driver installation error, but not in the other screenshot. Is it automatically "Cleaning" while trying to install the USB driver?

  9. #29
    Verified VCDS User PetrolDave's Avatar
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    I'm running CCleaner on my PCs including a tablet running W10 which I use with VCDS, so it's not fundamentally incompatible.

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  11. #30
    Ross-Tech Employee Dana's Avatar
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    A customer recently reported this fix for Error 39 in Windows 10:

    https://borncity.com/win/2018/07/06/...error-code-39/

    His issues prior to the reg edit:



    The summary from the linked post is:
    The workaround is to invoke the registry editor via Run as administrator and then navigate to the key:

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\DeviceGuard\
    Scenarios\HypervisorEnforcedCodeIntegrity

    Then set the DWORD value Enabled to 0 (see also this Microsoft article) and reboot Windows 10. After that HVCI should be disabled and the old drivers (or Virtualbox) should work again.
    Please see the steps in post #31 as well!
    Last edited by Dana; 11-19-2018 at 03:36 PM. Reason: Post #31

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