hi i try to scan a 2016 audi A4 and i have this issue : Status: INTERFACE NOT COMPATIBLE
here is the start of the log :
Wednesday,21,November,2018,11:06:19:18831
-- Windows Based VAG/VAS Emulator Running on Windows 10 x64
Version: 18.9.0.2 (x64)
Data version: 20180927 DS296.0
www.Ross-Tech.com
VIN: WAUZZZF43HAxxxxxx License Plate:
Chassis Type F4-AU49 (8W5)
Scan: 01 02 03 08 09 15 16 17 19 42 44 46 52 5F 6D 81 A5 AC BB BC
CA
VIN: WAUZZZF43HAxxxxxx Mileage: 102289km-63559miles
01-Engine -- Status: OK 0000
02-Auto Trans -- Status: OK 0000
03- Brakes -- Status: OK 0000
08-Auto HVAC -- Status: Malfunction 0010
09-Cent. Elect. -- Status: OK 0000
15-Airbags -- Status: OK 0000
16-Steering wheel -- Status: OK 0000
17-Instruments -- Status: OK 0000
19-CAN Gateway -- Status: Malfunction 0010
42-Door Elect, Driver -- Status: Malfunction 0010
44-Steering Assist -- Status: OK 0000
46-Central Conv. -- Status: INTERFACE NOT COMPATIBLE
52-Door Elect, Pass. -- Status: OK 0000
5F-Information Electr. -- Status: Malfunction 0010
6D-Trunk Elect. -- Status: OK 0000
81-Gear Shift -- Status: OK 0000
A5-Frt Sens. Drv. Assist -- Status: Malfunction 0010
AC-Reductant Control -- Status: OK 0000
BB-Door Rear Drv -- Status: OK 0000
BC-Door Rear Pass -- Status: OK 0000
CA-Sunroof -- Status: INTERFACE NOT COMPATIBLE
do you know what's happening my interface is a HEX + CAN
thank you
best regards