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Thread: B109D71 - Air distribution door motor Actuator jammed

  1. #1
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    B109D71 - Air distribution door motor Actuator jammed

    Edit: Updated with current VCDS scan. I'm at a loss here. The AC does not blow cold. One scan tool gives a fault, VCDS does not show a fault (no faults were cleared)

    As I understand it there are 2 locations that have the potentially faulty part. Is there a way to scan and locate which one is faulty? I took the glovebox down and felt the actuator motor at location V425 (passenger side glovebox area). I feel movement but I don't know if it is the correct movement, as the fault code states it is jammed, not dead. I get plenty of airflow from all vents but the air does not get cold. Any tips or tricks on this one? Thanks

    Updated with VCDS Autoscan. It produced no fault for the HVAC this time. However, a previous scan when the AC blew cold produced this fault:

    Code:
    -------------------------------------------------------------------------------
    Address 08: Auto HVAC (J301) Labels: 5G0-907-426.clb
    Part No SW: 5GM 907 426 A HW: 5GM 907 426 A
    Component: AC Manuell H02 1001
    Revision: 00001K01
    Coding: 00020004200100000000000000000002
    Shop #: WSC 01383 790 50316
    ASAM Dataset: EV_ACManueBHBVW37X 003019
    ROD: EV_ACManueBHBVW37X_SK48.rod
    VCID: 4683BED1F9CF1E7193-8012
    
    Fresh Air Blower Front:
    
    Refrigerant Pressure And Temperature Sender:
    
    1 Fault Found:
    329220 - Motor for Air Distribution Flap
    B109D 71 [008] - Actuator stuck
    Intermittent - Confirmed - Tested Since Memory Clear
    Freeze Frame:
    Fault Status: 00000001
    Fault Priority: 2
    Fault Frequency: 1
    Reset counter: 103
    Mileage: 56775 km
    Date: 2017.03.12
    Time: 11:01:46
    
    Voltage terminal 30: 13.1 V
    Outside air temperature: 20.5 °C
    Air distribution flap: actual value: 225
    Air distribution flap: actual value: 73.5 %
    Air distribution flap: specified value: 47
    NEW SCAN

    Code:
    Monday,25,May,2020,08:02:49:26867
    VCDS -- Windows Based VAG/VAS Emulator Running on Windows 10 x64
    VCDS Version: 20.4.1.0 (x64)
    Data version: 20200331 DS317.0
    www.Ross-Tech.com
    
    
    VIN: 3VW4T7AU1GM018790   License Plate: 
    Mileage: 143503km-89168mi   Repair Order: 
    
    
    
    --------------------------------------------------------------------------------
    --------------------------------------------------------------------------------
    
    
    Chassis Type: AU-VW37 (5Q0)
    Scan: 01 02 03 08 09 15 16 17 19 42 44 52 5F 75 A9
    
    VIN: 3VW4T7AU1GM018790   Mileage: 143503km-89168miles
    
    01-Engine -- Status: OK 0000
    02-Auto Trans -- Status: OK 0000
    03-ABS Brakes -- Status: OK 0000
    08-Auto HVAC -- Status: OK 0000
    09-Cent. Elect. -- Status: OK 0000
    15-Airbags -- Status: OK 0000
    16-Steering wheel -- Status: OK 0000
    17-Instruments -- Status: OK 0000
    19-CAN Gateway -- Status: Malfunction 0010
    42-Door Elect, Driver -- Status: Malfunction 0010
    44-Steering Assist -- Status: OK 0000
    52-Door Elect, Pass. -- Status: Malfunction 0010
    5F-Information Electr. -- Status: Malfunction 0010
    75-Telematics -- Status: OK 0000
    A9-Struct. Borne Sound -- Status: OK 0000
     
    -------------------------------------------------------------------------------
    Address 01: Engine (J623-CXCA)       Labels:. 06K-907-425-V1.clb
       Part No SW: 5G0 906 259 D    HW: 06K 907 425 B
       Component: 2.0l R4 TFSI  H13 0002  
       Revision: --H13---    
       Coding: 091D00124424002F0000
       Shop #: WSC 00066 790 00060
       ASAM Dataset: EV_ECM20TFS0205G0906259D 001003
       ROD: EV_ECM20TFS0205G0906259D.rod
       VCID: 2F6DFB757675BFFEA2-807A
    
    1 Fault Found:
    17178 - Databus 
              U1123 00 [032] - Received Error Message
              Intermittent - Not Confirmed - Tested Since Memory Clear
    
    Readiness: 0000 0000
    
    -------------------------------------------------------------------------------
    Address 02: Auto Trans (J743)       Labels: 0D9-927-770.clb
       Part No SW: 0D9 300 041 C    HW: 02E 927 770 AQ
       Component: DQ250-6F MQB  H53 4903  
       Revision: 06253104    Serial number: TFK01507160187
       Coding: 0014
       Shop #: WSC 00066 790 00060
       ASAM Dataset: EV_TCMDQ250021 001001
       ROD: EV_TCMDQ250021.rod
       VCID: 183F20A9E3FB5846D3-804C
    
    1 Fault Found:
    10763 - Starter Enable from Selector Lever Sensor System 
              P1734 00 [002] - -
              Intermittent - Not Confirmed - Tested Since Memory Clear
    
    
    -------------------------------------------------------------------------------
    Address 03: ABS Brakes (J104)       Labels: 5Q0-907-379-ESP-V1.clb
       Part No SW: 3Q0 907 379 T    HW: 3Q0 907 379 C
       Component: ESC           H32 0393  
       Revision: 00000000    Serial number: 52205000001352
       Coding: 01FA6BA134210974007E020981C32980D62C9000408194B400430050C008
       Shop #: WSC 12345 123 61029
       ASAM Dataset: EV_Brake1UDSContiMK100ESP 034033
       ROD: EV_Brake1UDSContiMK100ESP_034_VW37.rod
       VCID: 4B958FE5E2ADE3DEAE-801E
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 08: Auto HVAC (J301)       Labels:| 5G0-907-426.clb
       Part No SW: 5GM 907 426 A    HW: 5GM 907 426 A
       Component: AC Manuell    H02 1001  
       Revision: 00001K01    
       Coding: 00020004200100000000000000000002
       Shop #: WSC 01383 790 50316
       ASAM Dataset: EV_ACManueBHBVW37X 003019
       ROD: EV_ACManueBHBVW37X_003.rod
       VCID: 4683BED1F9CF1EB671-8012
    
       Fresh Air Blower Front: 
    
       Geber für Kältemitteldruck/Kältemitteltemperatur: 
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 09: Cent. Elect. (J519)       Labels:| 5Q0-937-08X-MV1.clb
       Part No SW: 5Q0 937 087 AA    HW: 5Q0 937 087 AA
       Component: BCM PQ37BOSCH 028 0162  
       Revision: --------    Serial number: 86580307151630
       Coding: 000018464041804969E44000001407201000000000000000000000000000
       Shop #: WSC 00066 790 00060
       ASAM Dataset: EV_BodyContrModul1UDSBosc 015002
       ROD: EV_BCMBOSCH_015.rod
       VCID: 7AFB1A21FDB7AA5645-802E
    
       Control Unit For Wiper Motor: 
       Subsystem 1 - Part No SW: 5GM 955 119     HW: 5GM 955 119   Labels: 5QX-955-119-V1.CLB
       Component: WWS    150703  043 0581 
       Serial number:         150829093803
       Coding: 0E4DDD
    
    1 Fault Found:
    204546 - Remote key 2 
              B147A 18 [008] - Current Too Low
              Intermittent - Confirmed - Tested Since Memory Clear
    
    
    -------------------------------------------------------------------------------
    Address 15: Airbags (J234)       Labels:| 5Q0-959-655.clb
       Part No SW: 5Q0 959 655 J    HW: 5Q0 959 655 J
       Component: AirbagVW20    010 0830  
       Serial number: 003GCR02SAW1
       Coding: 8CCCFC00000000005000001AC24800000065
       Shop #: WSC 01383 790 50316
       ASAM Dataset: EV_AirbaVW20SMEVW37X 002144
       ROD: EV_AirbaVW20SMEVW37X_VW37.rod
       VCID: 479DB3D5FEC507BE8A-8012
    
       Occupant Detection: 
       Subsystem 1 - Part No SW: 4M0 959 339 B    HW: 4M0 959 339 B
       Component: BF-Gewichtss.  H11 0021 
       Serial number: IBH00000000000386WCL
       Coding: 30305A
    
       Side Sensor Driver Front: 
       Subsystem 2 - Part No SW: -----------    HW: 480 000 907 15
       Component: SideSensor_Df  001 0887 
       Serial number: 3570000000095294551C
       Coding: 2D2D2D
    
       Side Sensor Passenger Front: 
       Subsystem 3 - Part No SW: -----------    HW: 480 000 307 15
       Component: SideSensor_Pf  001 0887 
       Serial number: 358000000001DC78A41T
       Coding: 2D2D2D
    
       Side Sensor Driver Rear: 
       Subsystem 4 - Part No SW: -----------    HW: 480 400 707 15
       Component: SideSensor_Dr  001 6149 
       Serial number: 3510002A31B7E8F4D1FR
       Coding: 2D2D2D
    
       Side Sensor Passenger Rear: 
       Subsystem 5 - Part No SW: -----------    HW: 480 400 707 15
       Component: SideSensor_Pr  001 6149 
       Serial number: 3520002A31B7E8F14358
       Coding: 2D2D2D
    
       Front Sensor Driver: 
       Subsystem 6 - Part No SW: -----------    HW: 480 401 407 15
       Component: FrontSensor_D  001 6149 
       Serial number: 3550002AB1B7E8F2805L
       Coding: 2D2D2D
    
       Front Sensor Passenger: 
       Subsystem 7 - Part No SW: -----------    HW: 480 401 407 15
       Component: FrontSensor_P  001 6149 
       Serial number: 3560002AD1B7E8F3708R
       Coding: 2D2D2D
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 16: Steering wheel (J524)       Labels:| 5Q0-953-549.clb
       Part No SW: 5Q0 953 521 P    HW: 5Q0 953 569 A
       Component: Lenks.Modul   075 0175  
       Revision: FF032032    Serial number: 20150718400233
       Coding: 0410
       Shop #: WSC 66564 385 16448
       ASAM Dataset: EV_SMLSVALEOMQB 001015
       ROD: EV_SMLSVALEOMQB.rod
       VCID: 3F8DAB35A6154F7E32-806A
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 17: Instruments (J285)       Labels:| 5G0-920-XXX-17.clb-SRI3
       Part No SW: 5G1 920 856 A    HW: 5G1 920 856 A
       Component: KOMBI         342 6420  
       Coding: 03BD090AA180CF0502087A001000000000000000
       Shop #: WSC 12345 123 61029
       ASAM Dataset: EV_DashBoardVDDMQBAB 009046
       ROD: EV_DashBoardVDDMQBAB_009_VW37.rod
       VCID: 2C57EC794763C4E687-8078
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 19: CAN Gateway (J533)       Labels:| 5Q0-907-530-V1.clb
       Part No SW: 5Q0 907 530 AE    HW: 5Q0 907 530 L
       Component: GW MQB Mid    211 2223  
       Revision: --------    Serial number: 02081510803718
       Coding: 0101000830085900FB0000281C0F00000001050000000000000000000000
       Shop #: WSC 00066 790 07027
       ASAM Dataset: EV_GatewConti 013020
       ROD: EV_GatewConti_013.rod
       VCID: 74E73419DFD3DC261F-8020
    
       Alternator: 
    
       Multi Function Steering Wheel Control Module: 
       Subsystem 2 - Part No SW: 5G0 959 442 Q    HW: 5G0 959 442 Q  Labels: 3C8-959-537.CLB
       Component: E221__MFL-DC1  H10 0101 
       Serial number: 29150001307980025264
       Coding: 31FFFF
    
    1 Fault Found:
    131687 - No Communications with Emergency Call Module 
              U10E1 00 [008] - -
              [New feature! Extended UDS fault detail is only supported by current gen. interfaces]
              Intermittent - Confirmed - Tested Since Memory Clear
                 Freeze Frame:
                        Fault Status: 00000001
                        Fault Priority: 2
                        Fault Frequency: 1
                        Reset counter: 14
                        Mileage: 142713 km
                        Date: 2020.04.03
                        Time: 16:14:34
    
                        Supply voltage: Terminal 30: 12.7 V
                        Terminal 15: OFF
    
    
    -------------------------------------------------------------------------------
    Address 42: Door Elect, Driver (J386)       Labels:| 5QX-959-X93-42.clb
       Part No SW: 5Q0 959 593 E    HW: 5Q0 959 593 B
       Component: TSG FS        020 0041  
       Serial number: 270615060505SR
       Coding: 003E03200000040000000000
       Shop #: WSC 01383 790 50316
       ASAM Dataset: EV_DCUDriveSideEWMAXKLO 006003
       ROD: EV_DCUDriveSideEWMAXCONT.rod
       VCID: 4385A7C5CAFD2B9E56-8016
    
       Drivers Door Rear Control Module: 
       Subsystem 1 - Part No SW: 5Q4 959 811 D    HW: 5Q4 959 811 D  Labels: 5QX-959-81X-V1.CLB
       Component: Fond FHSG DRV  007 0002 
       Serial number: 00000000000001838711
       Coding: 011000
    
    2 Faults Found:
    65588 - Motor for Window Regulator 
              B1487 54 [008] - Missing Calibration / Basic Setting
              Intermittent - Confirmed - Tested Since Memory Clear
                 Freeze Frame:
                        Fault Status: 00000001
                        Fault Priority: 3
                        Fault Frequency: 16
                        Reset counter: 15
                        Mileage: 134937 km
                        Date: 2019.12.02
                        Time: 11:49:07
    
    65799 - Door Warning / Entry Lighting 
              B1775 01 [009] - Electrical Failure
              Confirmed - Tested Since Memory Clear
                 Freeze Frame:
                        Fault Status: 00000001
                        Fault Priority: 3
                        Fault Frequency: 1
                        Reset counter: 251
                        Mileage: 134906 km
                        Date: 2019.12.02
                        Time: 00:13:40
    
    
    -------------------------------------------------------------------------------
    Address 44: Steering Assist (J500)       Labels:| 5Q0-909-144.clb
       Part No SW: 3Q0 909 144 J    HW: 3Q0 909 144 H
       Component: EPS_MQB_ZFLS  505 5063  
       Coding: 8102
       Shop #: WSC 00066 790 00060
       ASAM Dataset: EV_SteerAssisMQB 012140
       ROD: EV_SteerAssisMQB_012_VW37.rod
       VCID: 3979C52DB831614E0C-806C
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 52: Door Elect, Pass. (J387)       Labels:| 5QX-959-X92-52.clb
       Part No SW: 5Q0 959 592 E    HW: 5Q0 959 592 B
       Component: TSG BFS       020 0041  
       Serial number: 230615060505CF
       Coding: 003E03200000040000000000
       Shop #: WSC 01383 790 50316
       ASAM Dataset: EV_DCUPasseSideEWMAXKLO 006003
       ROD: EV_DCUPasseSideEWMAXCONT.rod
       VCID: 428BA2C1D5E722965D-8016
    
       Passengers Rear Door Control Module: 
       Subsystem 1 - Part No SW: 5Q4 959 812 D    HW: 5Q4 959 812 D  Labels: 5QX-959-81X-V1.CLB
       Component: Fond FHSG PSG  007 0002 
       Serial number: 00000000000001767969
       Coding: 091000
    
    1 Fault Found:
    65799 - Door Warning / Entry Lighting 
              B1775 01 [009] - Electrical Failure
              Confirmed - Tested Since Memory Clear
                 Freeze Frame:
                        Fault Status: 00000001
                        Fault Priority: 3
                        Fault Frequency: 2
                        Reset counter: 215
                        Mileage: 134910 km
                        Date: 2019.12.02
                        Time: 09:43:35
    
    
    -------------------------------------------------------------------------------
    Address 5F: Information Electr. (J794)       Labels:| 5G0-035-MIB-STD2.clb
       Part No SW: 3Q0 035 844     HW: 3Q0 035 844 
       Component: MU-S-S-US     620 0613  
       Serial number:               
       Coding: 02730000FF00000051220001001808001F0203D40120010002
       Shop #: WSC 12345 123 61029
       ASAM Dataset: EV_MUStd4CDELP 001001
       ROD: EV_MUStd4CDELP_VW37.rod
       VCID: 6CD72C7987E304E6C7-8038
    
       Operating And Display Unit 1: 
       Subsystem 1 - Part No SW: 3G0 919 605 H    HW: 3G0 919 605 H
       Component: ABT_Std-2  H52 1028 
       Serial number: VWZ8Z9RES00ENK      
    
    5 Faults Found:
    1600 - Data Set Implausible 
              B2012 00 [008] - -
              [New feature! Extended UDS fault detail is only supported by current gen. interfaces]
              Intermittent - Confirmed - Tested Since Memory Clear
                 Freeze Frame:
                        Fault Status: 00000001
                        Fault Priority: 2
                        Fault Frequency: 5
                        Reset counter: 37
                        Mileage: 139959 km
                        Date: 2020.02.06
                        Time: 00:57:21
    
                        Voltage terminal 30: 12.3 V
    
    1659 - Data Set Implausible 
              B2012 00 [008] - -
              [New feature! Extended UDS fault detail is only supported by current gen. interfaces]
              Intermittent - Confirmed - Tested Since Memory Clear
                 Freeze Frame:
                        Fault Status: 00000001
                        Fault Priority: 2
                        Fault Frequency: 5
                        Reset counter: 37
                        Mileage: 139959 km
                        Date: 2020.02.06
                        Time: 00:57:21
    
                        Voltage terminal 30: 12.3 V
    
    1660 - Data Set Implausible 
              B2012 00 [008] - -
              [New feature! Extended UDS fault detail is only supported by current gen. interfaces]
              Intermittent - Confirmed - Tested Since Memory Clear
                 Freeze Frame:
                        Fault Status: 00000001
                        Fault Priority: 2
                        Fault Frequency: 5
                        Reset counter: 37
                        Mileage: 139959 km
                        Date: 2020.02.06
                        Time: 00:57:21
    
                        Voltage terminal 30: 12.3 V
    
    1661 - Data Set Implausible 
              B2012 00 [008] - -
              [New feature! Extended UDS fault detail is only supported by current gen. interfaces]
              Intermittent - Confirmed - Tested Since Memory Clear
                 Freeze Frame:
                        Fault Status: 00000001
                        Fault Priority: 2
                        Fault Frequency: 5
                        Reset counter: 37
                        Mileage: 139959 km
                        Date: 2020.02.06
                        Time: 00:57:21
    
                        Voltage terminal 30: 12.3 V
    
    0020 - Tuner for Satellite Radio 
              B11CF 53 [009] - Deactivated
              Confirmed - Tested Since Memory Clear
                 Freeze Frame:
                        Fault Status: 00000001
                        Fault Priority: 4
                        Fault Frequency: 1
                        Reset counter: 251
                        Mileage: 134906 km
                        Date: 2019.12.02
                        Time: 00:14:38
    
                        Voltage terminal 30: 12.2 V
                        SDARS_tuner_status_2-Satellite radio antenna status: Electrical OK
                        SDARS_tuner_status_2-Channel selection for satellite radio: 0
                        SDARS_tuner_status_2-Audio Signal: Available
                        SDARS_tuner_status_2-Antenna current: 134 mA
                        SDARS_tuner_status_2-Reception quality: optimum_signal
                        SDARS_tuner_status_2-Satellite radio tuner: pre-activation status: 05
                        SDARS_tuner_status_2-Satellite radio tuner: pre-activation value: 05
    
    
    -------------------------------------------------------------------------------
    Address 75: Telematics (J949)       Labels:| 5QE-035-285.clb
       Part No SW: 5QE 035 285 A    HW: 5QE 035 285 A
       Component: OCULowMQBUS   007 0566  
       Coding: 02730002C2821A017F1E06000000
       Shop #: WSC 00066 790 07027
       ASAM Dataset: EV_OCULowMQB 001003
       ROD: EV_OCULowMQB.rod
       VCID: 4385A7C5CAFD2B9E56-8016
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address A9: Struct. Borne Sound (J869)       Labels: 4H0-907-159.clb
       Part No SW: 5G0 907 159     HW: 4H0 907 159 A
       Component: SAS-GEN 2     H06 0014  
       Serial number: 150620200270
       ASAM Dataset: EV_SoundActuaGen2AU64X 003010
       ROD: EV_SoundActuaGen2AU64X.rod
       VCID: 6BD52F6582ED03DECE-803E
    
    No fault code found.
    
    End-------------------------(Elapsed Time: 03:42)--------------------------
    Log-3VW4T7AU1GM018790-143503km-89168mi.txt
    Displaying Log-3VW4T7AU1GM018790-143503km-89168mi.txt.
    Last edited by Frank Reynolds; 05-25-2020 at 10:20 AM.

  2. #2
    Benevolent Dictator Uwe's Avatar
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    I do not know what tool the above data is from, but it isn't VCDS. Since this is the Ross-Tech forum, please post data from VCDS.

    -Uwe-
    Lock-down of sick people: Quarantine
    Lock-down of healthy people: Tyranny

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  4. #3
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    Sorry about that I got my scans confused. I will post the current VCDS scan shortly. Apologies for the mistake.

  5. #4
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    Uwe, I updated with VCDS data.

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  7. #5
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    Is this a situation where I need to reposition/calibrate the door actuators to properly open flaps? Is it as simple as a recharge to the AC? I can’t figure out why the air isn’t cold.

  8. #6
    NostraJackAss Jack@European_Parts's Avatar
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    Did you put gauges on AC system to qualify pressures?
    Does AC compressor & radiator fans engage when requested?
    If it does, does the AC line low side, "fat line" under hood get cold?
    If it does did you move flap manually to see if air can be forced across evaporator to cool it?
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