HEX-NET, Getting started video

   #1  

Jef

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I just now got this done and posted. There are 4 "Easter eggs".... good luck.

29 Oct edit, Zenerdiode found an egg.
 
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   #4  

Gizmo

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I am trying to change the wifi that HEX-NET connects to due to changing my ISP.

With the HEX-NET plugged into my (Windows10) tablet, once I click on the ‘configure wifi’ in the HexNetConfig the Infrastructure Mode is greyed out (pressing the reset button does nothing) the config then freezes so both the scan for new network and advanced profile config tabs do nothing (in fact neither does the go back tab)

I have also tried the factory reset (reset button held for 45+ seconds) to no avail, how do I go about resetting the wifi channel the HEX-NET connects to?
 
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   #5  

Zenerdiode

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Please post some versions; Java Utility version and versions in your HN.
 
   #6  

Gizmo

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Java Version 8 Update 9 (latest version according to Java)
HN:
CB: 21.46615 (I know there is an update)
FW: 0.244
CFB: 0.10
BL: 0.27
DS: 00000000

I get a flashing green light on the 1st HEX-NET LED that goes to flashing red after a second or two.
 
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HN:
CB: 21.46615 (I know there is an update)
FW: 0.244
CFB: 0.10
BL: 0.27
DS: 00000000
The CB and DS versions strike me as implausible.

What you didn't tell us is what version of the HEX-NET Configuration Utility you're using. It's shown in the title bar of the utility when you start it.

-Uwe-
 
   #8  

Gizmo

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The HEX-NET Config is V2.014, I have tried on both Mac and windows, with the same results... it always freezes.
 
   #9  

Shaun

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Have you tried completely unplugging the interface and restarting the usb utility? What do the version numbers show then, still CB: 21.46615, DS: 00000000?
Are you running something like an anti-virus or virtual machine that could be interfering with your USB comms?
 
   #10  

Gizmo

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Yes I have tried numerous times, even switching from Mac to Windows. (separate computers)

No anti-virus or virtual machine running either.

Still showing:

Screen%20Shot%202016-05-31%20at%2020.22.53_zpsjzmvmt7y.png
 
   #11  

rks

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Hi, like most of my tips, this one is also free. I strongly recommend to make a configuration tool available that needs no Java to be installed on the computer.
I also sell GS-911 Wifi, and to rub it in: I have absolutely no customers that don't get it running. Really cool, he? :)
 
   #12  

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I strongly recommend to make a configuration tool available that needs no Java to be installed on the computer.
We are working on it.

-Uwe-
 
   #13  

Gary

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Hi all,

Just received new Hex-Net yesterday and so far I'm pretty impressed.
I just installed the app on my Samsung phone, I connected to the device but on first screen it asks for a password, what password do I use?
 
   #14  

Uwe

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Hi all,

Just received new Hex-Net yesterday and so far I'm pretty impressed.
I just installed the app on my Samsung phone, I connected to the device but on first screen it asks for a password, what password do I use?
The default password is: password

:cool:

-Uwe-
 
   #15  

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hello just join the club lol hey i have this hex net and it was working fine i burn my one one chance to talk for free with vcds customer service asking if my device need anything to be activated and cust serv told me the no i dont need to do that and today just now the device hex net pop a window in my laptop saying the it needs to be activated because i all ready use the to many free chances so now i need to register the product . well i go head and synk my account because i all ready did an account when i purchased and the page says the it fail of registration request and i put my transaction id and everything and still fails a little help here please
 
   #16  

Uwe

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taco:

Plug it in via USB. Click [Options] -> [Test] -> [OK] -> [Save]. Lather, rinse, repeat. Then have a look at the About screen please. What does it say?

In principle, since you bought this interface directly from us, it should be pre-registered to you and not need any registration.

-Uwe-

PS: You're not limited to one free phone call if the problem is with VCDS itself...
 
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