At the top of the VCDS Mobile page, I get the following error displayed: "SD Critical Error! Please contact Ross-Tech for support”. The error has been present and persistent since I first received the Hex-Net.
I went through several rounds of trying to install the latest updates via VCDS Cloud as well as the Java application. At first, I got a variety of different and contradictory messages; everything from "Software is up to date" to various error messages, time outs, etc. I don't remember exactly what sequence I attempted, but eventually it decided that it did indeed need an update and installed successfully. Now both VCDS Cloud and the Java application report the software is up to date with no errors. However the "SD Critical Error! Please contact Ross-Tech for support” error remains.
Over the weekend, I used the Hex-Net to perform various mods (gauge sweep, DRLs-remain-on-with-blinker) as well as retraction and engagement of the parking brake to replace my brake pads. It successfully did an autoscan on all modules, reporting a couple of minor faults. Everything seems to be working fine. AP mode works, infrastructure mode works, the VCDS 15.7 windows software works, and VCDS Mobile works. But the error message remains.
Please advise.
I went through several rounds of trying to install the latest updates via VCDS Cloud as well as the Java application. At first, I got a variety of different and contradictory messages; everything from "Software is up to date" to various error messages, time outs, etc. I don't remember exactly what sequence I attempted, but eventually it decided that it did indeed need an update and installed successfully. Now both VCDS Cloud and the Java application report the software is up to date with no errors. However the "SD Critical Error! Please contact Ross-Tech for support” error remains.
Over the weekend, I used the Hex-Net to perform various mods (gauge sweep, DRLs-remain-on-with-blinker) as well as retraction and engagement of the parking brake to replace my brake pads. It successfully did an autoscan on all modules, reporting a couple of minor faults. Everything seems to be working fine. AP mode works, infrastructure mode works, the VCDS 15.7 windows software works, and VCDS Mobile works. But the error message remains.
Please advise.