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Thread: How to update HEX-NETs with a codeblock older than 0.42xx

  1. #1
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    How to update HEX-NETs with a codeblock older than 0.42xx

    How to update HEX-NETs with a codeblock older than 0.42xx



    What's needed (click on the link if you need more information):

    PC or MAC
    Java
    HEX-NET Java Configuration Utility
    HEX-NET
    USB Cable




    Step 1:

    Plug HEX-NET into the USB Port of the computer. It does not have to be plugged into the car.

    Step 2:

    Open the HEX-NET config utility. If it does not open, you do not have java. Click here to download java

    If you receive the following error, see step 2.5.



    If you do not receive the error, click the check for updates button, and proceed to update using the utility (step 4).



    Step 2.5 - The Error:

    You will need to configure the HEX-NET to a local router with internet connectivity.

    In the HEX-NET Utility do the following:
    1. Click the OK button to dismiss the error.
    2. Click Configure Wifi.
    3. Click [Scan for new Network]
    4. Select your Network
    5. Enter Password.


    Step 3- Update via browser:

    The latest update pushed out for 15.7 was a major update. We need to update first via the web browser. In step 2.5 we configured the internet connection to the HEX-NET. Your HEX-NET Configuration utility will now show a valid ip address:




    3A. Open a browser and enter the ip number. Login with your HEX-NET password (default password is password):





    3B: Click [Options]:



    3C: Click [Check for Updates].



    You may receive the following warning message. Click OK, you can create a cloud account at a later time:




    3D: Updates found. Go ahead and click the [Download Update button]




    Once completed you will be redirected to the login screen. Close the browser at this time.


    4. Go back to the update utility. Click [Check for Updates] button :
    The utility will now display a list of updates found . Click [Download Update]



    During the update, you will see the following. Click [OK] to proceed.




    Once the update is completed click [Go Back]




    IMPORTANT: Check for updates several times, as your HEX-NET may be very out of date. Keep following Step 4 until you see:







    Your HEX-NET is up to date. You can now use the latest release of VCDS
    Last edited by Santos; 06-19-2019 at 03:45 PM.

  2. #2
    Verified VCDS User liquidforce's Avatar
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    We have done as advised on MAC and then PC.

    What happens is that the IP address from the VCDS Config is not opening
    in the browser. It just gives webpage is not available. Tried it on
    Chrome and Safari both on PC/Mac

    Am I doing something wrong?
    Martin Westwood > Performance Specialist
    Euro Car Upgrades > 07.5479.5555
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  3. #3
    Benevolent Dictator Uwe's Avatar
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    What's the IP address of your PC or Mac?

    What's the IP address of your HEX-NET at that point?

    Can you ping the HEX-NET's IP address from your computer?

    Is it possible that your router is configured in such a manner as to prevent devices on the WiFi from talking to each other, or that it has isolated VLANs?

    -Uwe-
    The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

  4. #4
    Verified VCDS User liquidforce's Avatar
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    101.187.206.102 - My IP address
    IP of hex net via Hex Net Config shows 192.168.0.1
    When I ping:
    Martins-MacBook-Pro:~ User$
    Martins-MacBook-Pro:~ User$ ping 192.168.0.1
    PING 192.168.0.1 (192.168.0.1): 56 data bytes
    Request timeout for icmp_seq 0
    Request timeout for icmp_seq 1
    Request timeout for icmp_seq 2
    Request timeout for icmp_seq 3
    Request timeout for icmp_seq 4
    Request timeout for icmp_seq 5
    ^C
    The router is Cisco router and it normally works with printers and other IP operated devices including phone system etc.
    Martin Westwood > Performance Specialist
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  5. #5
    Verified VCDS User liquidforce's Avatar
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    When I connect the hex net with wi-fi then it opens the IP address 192.168.0.1 but its not updating it - Update check timed out.
    Martin Westwood > Performance Specialist
    Euro Car Upgrades > 07.5479.5555
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  6. #6
    Benevolent Dictator Uwe's Avatar
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    Quote Originally Posted by liquidforce View Post
    101.187.206.102 - My IP address
    That's your external/ public IP address. What is your computer's IP address on your LAN?

    Quote Originally Posted by liquidforce View Post
    IP of hex net via Hex Net Config shows 192.168.0.1
    Then your HEX-NET is still in Access Point mode and is not connected to your WiFi LAN, and the rest of your results are not at all surprising.

    -Uwe-
    The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

  7. #7
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    in terminal enter: ifconfig

    It will give us a snapshot of your current network configuration. Post the results.

  8. #8
    Verified VCDS User liquidforce's Avatar
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    Martins-MacBook-Pro:~ User$ ifconfig
    lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384
    options=3<RXCSUM,TXCSUM>
    inet6 ::1 prefixlen 128
    inet 127.0.0.1 netmask 0xff000000
    inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1
    nd6 options=1<PERFORMNUD>
    gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280
    stf0: flags=0<> mtu 1280
    en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULT ICAST> mtu 1500
    options=10b<RXCSUM,TXCSUM,VLAN_HWTAGGING,AV>
    ether 10:dd:b1:e2:8d:db
    inet6 fe80::12dd:b1ff:fee2:8ddb%en0 prefixlen 64 scopeid 0x4
    inet 192.168.1.146 netmask 0xffffff00 broadcast 192.168.1.255
    inet6 fd56:79bc:c05e:1:12dd:b1ff:fee2:8ddb prefixlen 64 autoconf
    inet6 fd56:79bc:c05e:1:3828:5bda:1845:55d3 prefixlen 64 autoconf temporary
    nd6 options=1<PERFORMNUD>
    media: autoselect (1000baseT <full-duplex,flow-control,energy-efficient-ethernet>)
    status: active
    en1: flags=8823<UP,BROADCAST,SMART,SIMPLEX,MULTICAST> mtu 1500
    ether f4:f9:51:e5:06:be
    nd6 options=1<PERFORMNUD>
    media: autoselect (<unknown type>)
    status: inactive
    en2: flags=963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPL EX> mtu 1500
    options=60<TSO4,TSO6>
    ether 32:00:17:bd:b2:00
    media: autoselect <full-duplex>
    status: inactive
    en3: flags=963<UP,BROADCAST,SMART,RUNNING,PROMISC,SIMPL EX> mtu 1500
    options=60<TSO4,TSO6>
    ether 32:00:17:bd:b2:01
    media: autoselect <full-duplex>
    status: inactive
    p2p0: flags=8802<BROADCAST,SIMPLEX,MULTICAST> mtu 2304
    ether 06:f9:51:e5:06:be
    media: autoselect
    status: inactive
    awdl0: flags=8902<BROADCAST,PROMISC,SIMPLEX,MULTICAST> mtu 1484
    ether f2:9b:f3:f7:49:3c
    nd6 options=1<PERFORMNUD>
    media: autoselect
    status: inactive
    bridge0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULT ICAST> mtu 1500
    options=63<RXCSUM,TXCSUM,TSO4,TSO6>
    ether 12:dd:b1:2e:03:00
    Configuration:
    id 0:0:0:0:0:0 priority 0 hellotime 0 fwddelay 0
    maxage 0 holdcnt 0 proto stp maxaddr 100 timeout 1200
    root id 0:0:0:0:0:0 priority 0 ifcost 0 port 0
    ipfilter disabled flags 0x2
    member: en2 flags=3<LEARNING,DISCOVER>
    ifmaxaddr 0 port 6 priority 0 path cost 0
    member: en3 flags=3<LEARNING,DISCOVER>
    ifmaxaddr 0 port 7 priority 0 path cost 0
    nd6 options=1<PERFORMNUD>
    media: <unknown type>
    status: inactive
    Martins-MacBook-Pro:~ User$
    Martin Westwood > Performance Specialist
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    my email > facebook > twitter > instagram > youtube

  9. #9
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    inet 192.168.1.146 netmask 0xffffff00 broadcast 192.168.1.255
    It looks like your main network is on the .1 subnet, but the hex-net is showing .0
    This makes me think that your hex-net is in AP mode. In order to be able to contact our servers to update, the hex-net must be connected to your wifi router with internet access, this will not work with the hex-net in AP mode.

    If you aren't sure how to setup your hex-net for infrastructure mode, in the config utility go to "Configure Wifi" -> "Scan for New Network" select your wifi there and enter the password when it asks you. When the hex-net is successfully connect in infrastructure mode, then the middle led should be green and it will probably have an ip address in the 192.168.1.* range. This is the ip address you need to open in a browser to perform the update.

    --Shaun

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  11. #10
    Verified VCDS User liquidforce's Avatar
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    Thanks, this worked but:
    The page at 192.168.1.119 says:
    This interface is not registered with VCDS-Cloud.
    Please connect to a vehicle, start a session with a controller,
    and go to Cloud Functions to complete the registration process.
    Martin Westwood > Performance Specialist
    Euro Car Upgrades > 07.5479.5555
    my email > facebook > twitter > instagram > youtube

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