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Thread: How to create VCDS-Cloud account (IOS)

  1. #41
    Benevolent Dictator Uwe's Avatar
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    Quote Originally Posted by Gary View Post
    Yes I tried that, I tried several times, also cleared rods and even the option for cache. Autoscan again update found for asam data, seems to complete but the LED still flashing red and green and the screen is locked with only back button showing.
    OK, I'm gonna wait for Shaun's input here.

    -Uwe-
    The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

  2. #42
    Ross-Tech Employee
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    HexNet interface has a red LED flashing to the right of the USB connector and seems to be locked.
    After the update, it sometimes has a lot of old or temporary files that it needs to delete, which sounds like what it is doing. Most of the time, this process is quick, but if you have done a bunch of dataset/rod updates and manually rebooted it after so it can't complete the cleanup process, it may have compounded all of these files. I would try doing the update, and when it gets to this state, leave it plugged in and just let it run for at least ten minutes. It should eventually finish and come back to a normal state.

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  4. #43
    Verified VCDS User
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    I seem to be having a similar issue. I have set up my cloud account, but when trying to do cloud functions I get the server error. I wait the 10 seconds and try again. Then it directs me to the VCDS Cloud Index Page and prompts me to login. I enter my username and password and then all I can see is “View saved files” and “Account management”

    I’m working with a VW Tiguan SEL-P module 5F I have the HEX-Net tethered to my Android phone and I’m using the app on that same phone.

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