Sticky How to get Verified

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   #81  

benito

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At present, I cannot. I cannot find the e-mail address you joined the forum with in our customer records. The string you provided as a serial number is the FCC ID, not a serial number. So while I can surmise that you probably have a HEX-NET, all HEX-NETs have the same FCC ID and that doesn't narrow things down much. Please feel free to PM me with the serial number VCDS shows on the About Screen, or even the serial number from the main product label on your interface.

-Uwe-

PM sent to you.
 
   #82  

Uwe

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PM sent to you.

hyIkMdp.jpg


-Uwe-
 
   #83  

incartunes

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Hi uwe, could you check our verified status please, registered product around september and i'm sure i remember seeing a confirmation email coming through but cant post in one of the sections. have an q7 with same symptoms as another poster here, curious to see if any solution was found. cheers
 
   #84  

Uwe

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Hi uwe, could you check our verified status please, registered product around september and i'm sure i remember seeing a confirmation email coming through but cant post in one of the sections. have an q7 with same symptoms as another poster here, curious to see if any solution was found. cheers
Yep. You joined the forum one day before you registered your system and didn't put "Please check my forum status" in the Notes & Special Instructions field of the registration form. :o

But you're Verified now.

-Uwe-
 
   #85  

incartunes

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cheers uwe, i didnt realise we hadnt registered the vcds when we bought it, had been using it for ages and took a little while to figure out what was going on :-)
 
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   #88  

antmax7

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Sure I verified my account months ago
What have I missed :confused:
 
   #89  

Uwe

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Sure I verified my account months ago
What have I missed :confused:
Joined forum: November 13.
Registered VCDS: November 14, but didn't put "Please check my forum status" with it.

There is no straightforward way for us to check every registration that comes in against the person's user status here on the off chance that he might be a member whose status should be upgraded.

But since you've brought to to my attention, you are now Verified. :thumbs:

-Uwe-
 
   #90  

csouther

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I am in the same situation. Can I get a verification? :)
 
   #91  

Uwe

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I am in the same situation. Can I get a verification? :)
Sorry, but at present I can't find any indication that you've registered your system with us. You seem to be in category 2 in the first post of this thread...

-Uwe-
 
   #92  

smparrott

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Thanks for that. Have now done the registration but still cannot post !
 
   #93  

Uwe

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Thanks for that. Have now done the registration but still cannot post !
There's no automated link between product registration and the forum. So a status change here has to be done manually. I've done it for you now. :)

-Uwe-
 
   #94  

Awesum

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Hi,

I'm hoping you can assist. I purchased my dongle about 10 years ago from Hex diagnostics in South Africa. I've never received a certificate and my dongle has never had a serial number. Can you assist in getting me verified on the Forum?
 
   #95  

Uwe

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I'm hoping you can assist. I purchased my dongle about 10 years ago from Hex diagnostics in South Africa. I've never received a certificate and my dongle has never had a serial number. Can you assist in getting me verified on the Forum?
Please fill out the registration form using the Long Serial number from the About screen in VCDS and HC652139 as the short serial number. Don't forget to put "Please check my forum status" in the Notes & Special Instructions field.

-Uwe-
 
   #96  

Awesum

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Please fill out the registration form using the Long Serial number from the About screen in VCDS and HC652139 as the short serial number. Don't forget to put "Please check my forum status" in the Notes & Special Instructions field.

-Uwe-

Done.
Thank you.
 
   #98  

jasons6930

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Do i stilll need to register my product here somewhere?

Looking at the Overview tab in the config section of VCDS it is showing 0 vins stored but clicking the "Test" button it shows VINS used as 1/3.

EDIT:

Scrap that, product registered, so could you grant me full forum access now please?

:)
 
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   #99  

Uwe

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   #100  

sambasi

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i have registered my new hex v2 but not yet verified on site ?

As title what else do I need to do? I guess I missed out a check on form?

many thanks

simon
 
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