Sticky How to get Verified

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   #421  

dee81

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hi i bought my vagcom secondhand and was wondering how i go about trading it in and how much this would cost for hex v2 thank you
 
   #422  

Bruce

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... bought my vagcom secondhand ... trading it .... for hex v2

Is it a real Ross-Tech Genuine unit? Did the seller give you documentation showing it was? I suggest you post the serial number so we can tell whether you have a legit unit.

Assuming we can identify it as a legit unit, you would need to transfer the registration for that unit to your name using this page:
https://store.ross-tech.com/shop/vudot/

Once that is completed and you have been told you are registered, you can trade the unit in by contacting an Australian distributor who is willing to assist. You need to check pricing with them.
https://www.ross-tech.com/distributors.php#au

 
   #423  

dee81

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OK cheers thank you yes it is a genuine Ross tech and unfortunately I do not have any documentation from when I bought it
 
   #424  

Bruce

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the serial number should be on the face of the unit on the label. It will likely start with the letters "HC" and be followed by 6 numerals.
 
   #426  

Uwe

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   #427  

rojo73

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Please verify. Serial# [redacted]. Thanks
 
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   #428  

Uwe

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   #429  

rojo73

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Uwe my fault as I didn't ask is my dongle unlimited vin?
 
   #430  

Uwe

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   #431  

yecatnodle

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i registered for the forum before I bought my vag-com, it is registered with my correct email address, but it still says I am not verified. Help!!
 
   #432  

Uwe

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i registered for the forum before I bought my vag-com, it is registered with my correct email address, but it still says I am not verified. Help!!
OK, the problem was you joined the forum several weeks before you ordered your system from us, meaning we had no record of you at that time, and we are not in a position to cross-check every new order that comes in to see if that order might make an existing forum user eligible for a forum status upgrade.

The only way to fix that is to bring it to our attention somehow, which you've now done, and it's now fixed. :)

-Uwe-
 
   #433  

Maximum_RnB

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I've just bought (and registered) a new HEX-NET. If I'm already 'Verified' with my HEX-USB+CAN do I need to do anything further?
 
   #434  

Uwe

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I've just bought (and registered) a new HEX-NET. If I'm already 'Verified' with my HEX-USB+CAN do I need to do anything further?
Nope, you don't need to do anything. In fact, about an hour ago, I merged the the second customer record that was created in our database when you registered your HEX-NET with your original one. Such records show up in a "report" that our system of records that it thinks are candidates to be merged.

-Uwe-
 
   #435  

rhill2901

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   #438  

Uwe

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Can I get verified? I've registered and paid the $99. Or can someone tell me how to do this please.

hyIkMdp.jpg


-Uwe-
 
   #439  

ilyassx

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Hello,

Can you please verify my interface? It is already registered but I can't post I the support section.

Thanks.
 
   #440  

Uwe

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