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Thread: How to get Verified

  1. #231
    Verified VCDS User
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    you are the man
    Thanks

  2. #232
    Verified VCDS-User
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    Apr 2018
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    Romania
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    Hello, I have registered my product this morning: "Hello,

    Your request to register your HEX-V2 ([Redacted]) has been approved.

    Please use [Redacted] as Transaction ID to "Finalize registration" in the configuration utility.


    Best Regards,

    Ross-Tech, LLC
    Lansdale, PA, USA
    www.Ross-Tech.com"

    I am still "Unverified" in my forum status.
    Please check and correct
    Last edited by Uwe; 07-21-2018 at 10:31 AM.

  3. #233
    Benevolent Dictator Uwe's Avatar
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    Quote Originally Posted by CristianH View Post
    Hello, I have registered my product this morning:
    [...]
    I am still "Unverified" in my forum status.
    Please check and correct


    -Uwe-
    The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

  4. #234
    Verified VCDS-User
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    Apr 2018
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    Romania
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    Thank you.

  5. #235
    Unverified
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    Jul 2018
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    Hi UWE would you mind verifying me when you have a minute. Thanks in advance!

  6. #236
    Benevolent Dictator Uwe's Avatar
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    Quote Originally Posted by cam070695 View Post
    Hi UWE would you mind verifying me when you have a minute. Thanks in advance!
    Well, that could be difficult under the circumstances. I can find no trace of your e-mail address in our database of registered users, and the serial number you gave when you joined the forums is, uhm, sketchy.

    -Uwe-
    The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

  7. #237
    Unverified
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    Jul 2018
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    Australia
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    Very odd, licence status is valid and activated with serial number: [redacted]
    The unit was purchased by my partner so that could be the email mix up, but it was purchased directly from one of your Australian Suppliers "Mount Auto equip"

    If you can guide me on how we can clear this up that would be fantastic. Thanks
    Last edited by Uwe; 07-29-2018 at 05:20 PM.

  8. #238
    Benevolent Dictator Uwe's Avatar
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    Quote Originally Posted by cam070695 View Post
    Very odd, licence status is valid and activated with serial number: [redacted]
    The unit was purchased by my partner so that could be the email mix up, but it was purchased directly from one of your Australian Suppliers "Mount Auto equip"

    If you can guide me on how we can clear this up that would be fantastic. Thanks
    Himm, that interface is associated with this forum account, which is Verified...
    https://forums.ross-tech.com/member.php?16067

    Is it possible you have more than one interface, with one being genuine, and the other not?

    -Uwe-
    Last edited by Uwe; 07-29-2018 at 05:45 PM.
    The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

  9. #239
    Unverified
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    Jul 2018
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    Australia
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    Ahh you got it, that's my bad! Thanks for your help!

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