VCDS HEX-NET RMA / Forumspost - "Could not find the page you were looking for. Copy
Dear Forum.
I am here for looking for advise as me HEX-NET suddenly stopped to be reachable through WiFi on ip 192.169.0.1and print error code -11 when trying to update firmware.
--> i need to know, if this can be fixed by my own or will be ab RMA possible ?
Error Code in Safari Browser (VCDS App) : "Could not find the page you were looking for. Copyright (c) HEX Microsystems (Pty) Ltd. 2013."/ The device is also beeping very loud 3 times, again and again.
Actions done
- Try to use HEX-NET cabled with Laptop/Surface --> Adpater working with VCDS Software
- Factory Reset of Adapter through pushing red button 45sec --> no change
Error Code Update Firmware in VCDS : "Error code -11"
Actions done
Retry on different OS and VCDS Installations, cables, OS settings ect --> Result : no change, always same error code
Factory Reset of Adapter through pushing red button 45sec --> no change
Similar Thread in VCDS resulted in RMA's e.g. https://forums.ross-tech.com/showthread.php?6026-Hex-Net-Mobile-fails-to-load
Best Regards
Kai
VCDS Release 20.4.2
several OS used :
Windows 10 Release 2004 on PC
Windows 10 Release 2004 on Microsoft Surface
legacy Windows 7
ipad , iphone ect..
OVERVIEW :
HN1-004469
CB: 0.4513
FW: 0.256
SSID: HN1-004469
IP: 192.168.0.1
MODE: AP
Security: None
MAC: 00:1E:C0:12:71:B7
Unit registered
VINs Stored: 2
UPDATE :
CB: 0.4513
FW: 0.256
CFB: 0.10
BL: 0.28
DS: 00000000
DS: 00000046
PORT TEST :
Port Status : OK
Interface : Found!
Type: HEX-NET
Version:
CB: 0.4513.4
FW: 0.256
WiFi: 310C
Status : Questionable
CAN: Testing K1: NO POWER, K2: NO POWER
VBat: 0,01V, Vlgn: 0.02V
VIN(s) used: 2/10
Dear Forum.
I am here for looking for advise as me HEX-NET suddenly stopped to be reachable through WiFi on ip 192.169.0.1and print error code -11 when trying to update firmware.
--> i need to know, if this can be fixed by my own or will be ab RMA possible ?
Error Code in Safari Browser (VCDS App) : "Could not find the page you were looking for. Copyright (c) HEX Microsystems (Pty) Ltd. 2013."/ The device is also beeping very loud 3 times, again and again.
Actions done
- Try to use HEX-NET cabled with Laptop/Surface --> Adpater working with VCDS Software
- Factory Reset of Adapter through pushing red button 45sec --> no change
Error Code Update Firmware in VCDS : "Error code -11"
Actions done
Retry on different OS and VCDS Installations, cables, OS settings ect --> Result : no change, always same error code
Factory Reset of Adapter through pushing red button 45sec --> no change
Similar Thread in VCDS resulted in RMA's e.g. https://forums.ross-tech.com/showthread.php?6026-Hex-Net-Mobile-fails-to-load
Best Regards
Kai
VCDS Release 20.4.2
several OS used :
Windows 10 Release 2004 on PC
Windows 10 Release 2004 on Microsoft Surface
legacy Windows 7
ipad , iphone ect..
OVERVIEW :
HN1-004469
CB: 0.4513
FW: 0.256
SSID: HN1-004469
IP: 192.168.0.1
MODE: AP
Security: None
MAC: 00:1E:C0:12:71:B7
Unit registered
VINs Stored: 2
UPDATE :
CB: 0.4513
FW: 0.256
CFB: 0.10
BL: 0.28
DS: 00000000
DS: 00000046
PORT TEST :
Port Status : OK
Interface : Found!
Type: HEX-NET
Version:
CB: 0.4513.4
FW: 0.256
WiFi: 310C
Status : Questionable
CAN: Testing K1: NO POWER, K2: NO POWER
VBat: 0,01V, Vlgn: 0.02V
VIN(s) used: 2/10