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Thread: Audi A3 with entertainment fault

  1. #1
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    Audi A3 with entertainment fault

    Hello All
    Looking for some advice with a 2013 Audi A3 RHD customer complaint is on drivers side of car no sound front or rear from speakers fault codes showing as tweeters. I have disconnected both doors and tweeter at front but still showing short has any one had this before codes are 0513 0518 (B1064) (B1068)

    File Autoscan below many thanks

    Code:
    Tuesday,07,July,2020,09:50:02:02134
    VCDS -- Windows Based VAG/VAS Emulator Running on Windows 7 x86
    VCDS Version: 20.4.1.0
    Data version: 20200331 DS317.0
    www.Ross-Tech.com
    
    
    VIN: WAUZZZ8V8DA026800   License Plate: DY13ONG
    Mileage: 174561km-108467mi   Repair Order: daz
    
    
    
    --------------------------------------------------------------------------------
    --------------------------------------------------------------------------------
    
    
    Chassis Type: 8V-AU37 (5Q0)
    Scan: 01 03 08 09 10 15 16 17 19 42 44 52 55 5F BB BC
    
    VIN: WAUZZZ8V8DA026800   Mileage: 174561km-108467miles
    
    01-Engine -- Status: OK 0000
    03-ABS Brakes -- Status: OK 0000
    08-Auto HVAC -- Status: OK 0000
    09-Cent. Elect. -- Status: Malfunction 0010
    10-Park/Steer Assist -- Status: OK 0000
    15-Airbags -- Status: OK 0000
    16-Steering wheel -- Status: OK 0000
    17-Instruments -- Status: OK 0000
    19-CAN Gateway -- Status: OK 0000
    42-Door Elect, Driver -- Status: OK 0000
    44-Steering Assist -- Status: OK 0000
    52-Door Elect, Pass. -- Status: OK 0000
    55-Headlight Range -- Status: OK 0000
    5F-Information Electr. -- Status: Malfunction 0010
    BB-Door Rear Drv -- Status: OK 0000
    BC-Door Rear Pass -- Status: OK 0000
     
    -------------------------------------------------------------------------------
    Address 01: Engine (J623-CRBC)       Labels:. 04L-907-309-V1.clb
       Part No SW: 04L 906 021 DS    HW: 04L 907 309 D
       Component: R4 2,0L EDC   X22 4941  
       Revision: 83X22---    
       Coding: 02190012030501082000
       Shop #: WSC 06314 790 00021
       ASAM Dataset: EV_ECM20TDI01104L906021DS 002008
       ROD: EV_ECM20TDI01104L906021DS_002.rod
       VCID: 79FE67A8F8D1044E4C-802C
    
    No fault code found.
    Readiness: 0 0 0 0 1 
    
    -------------------------------------------------------------------------------
    Address 03: ABS Brakes (J104)       Labels: 5Q0-907-379-IPB-V1.clb
       Part No SW: 5Q0 907 379 AC    HW: 5Q0 907 379 D
       Component: ESC           H75 0437  
       Revision: 00000000    Serial number:               
       Coding: 12F18AA220220A72017F060001C3294851045080608094F20079003485
       Shop #: WSC 06314 790 00021
       ASAM Dataset: EV_Brake1UDSContiMK100IPB 008020
       ROD: EV_Brake1UDSContiMK100IPB_008.rod
       VCID: 7DF673B8ECF9386E60-8028
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 08: Auto HVAC (E87)       Labels:| 8V0-820-043.clb
       Part No SW: 8V0 820 043     HW: 8V0 820 043 
       Component: AC Automat    H11 0031  
       Revision: 20019000    Serial number: 00000000029658
       Coding: 03100104002000011000000000001100
       Shop #: WSC 06314 790 00021
       ASAM Dataset: EV_AirCondiFrontVaAU37X 008016
       ROD: EV_AirCondiFrontVaAU37X.rod
       VCID: 6FEA59F0B6955AFEE2-803A
    
       Relative humidity sensor in fresh air intake duct: 
       Subsystem 1 - Part No SW: 4H0 907 658     HW: 4H0 907 658 
       Component: AQ_Hum_Sensor  H03 0003 
       Serial number: FB18C166000000000001
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 09: Cent. Elect. (J519)       Labels:| 5Q0-937-08X-HV1.clb
       Part No SW: 5Q0 937 084 Q    HW: 5Q0 937 084 Q
       Component: BCM MQBAB H   H14 0106  
       Serial number: 00011301002291
       Coding: 07000A42C2C122FD03844000B31C07A8000C000000000000000000000000
       Shop #: WSC 06314 790 00021
       ASAM Dataset: EV_BCMCONTI 010001
       ROD: EV_BCMBOSCH_010.rod
       VCID: 4684DC54F9AFBBB671-8012
    
       Control Unit For Wiper Motor: 
       Subsystem 1 - Part No SW: 8V2 955 119 A    HW: 8V2 955 119   Labels: 5QX-955-119-V1.CLB
       Component: WWS370 121120  041 0580 
       Serial number:         121210004355
       Coding: 0A47F7
    
       Rain Light Recognition Sensor: 
       Subsystem 2 - Part No SW: 8U0 955 559 B    HW: 8U0 955 559 B  Labels: 8U0-955-559.CLB
       Component: G397_RLFS  H06 0002 
       Serial number: 20856722            
       Coding: 00006C
    
       Light switch: 
       Subsystem 3 - Part No SW: 8V0 941 531 L    HW: 8V0 941 531 L
       Component: E1 - LDS MQB  H05 0032 
       Serial number: 15 09 2012  00000025
    
       Sensor For Anti Theft Alarm System: 
       Subsystem 4 - Part No SW: 8V0 951 177     HW: 5Q0 951 172 
       Component: Sensor, DWA  005 0313 
       Serial number: 000000000ZY123172CS3
    
       Alarm horn: 
       Subsystem 5 - Part No SW: 5Q0 951 605     HW: 5Q0 951 605 
       Component: Sirene, DWA  004 0311 
       Serial number: 00000000000055255932
    
    1 Fault Found:
    524556 - Internal Control Module Memory Check Sum Error 
              B2000 96 [009] - Component internal failure
              [New feature! Extended UDS fault detail is only supported by current gen. interfaces]
              Confirmed - Tested Since Memory Clear
                 Freeze Frame:
                        Fault Status: 00000001
                        Fault Priority: 1
                        Fault Frequency: 1
                        Mileage: 121977 km
                        Date: 2018.01.13
                        Time: 13:09:45
    
    
    -------------------------------------------------------------------------------
    Address 10: Park/Steer Assist (J791)       Labels:| 5Q0-919-283.clb
       Part No SW: 5Q0 919 283 A    HW: 5Q0 919 283 
       Component: PARKHILFE 4K  009 0026  
       Revision: --------    Serial number: 60831300414948
       Coding: 0000040001
       Shop #: WSC 06314 790 00021
       ASAM Dataset: EV_EPHVA14AU3700000 002015
       ROD: EV_EPHVA14AU3700000_002_VW37.rod
       VCID: 377AA1908E45D23EFA-8062
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 15: Airbags (J234)       Labels:| 5Q0-959-655.clb
       Part No SW: 5Q0 959 655 N    HW: 5Q0 959 655 N
       Component: AirbagVW20    011 0361  
       Serial number: 003M2R003VMO
       Coding: 98CCC0000C0000005C5400CA00C800000065
       Shop #: WSC 06314 790 00021
       ASAM Dataset: EV_AirbaVW20SMEVW37X 002126
       ROD: EV_AirbaVW20SMEVW37X_VW48.rod
       VCID: 4B92ED60E2CD46DEAE-801E
    
       Side Sensor Driver Front: 
       Subsystem 1 - Part No SW: -----------    HW: 480 000 801 13
       Component: SideSensor_Df  001 0887 
       Serial number: 35767000000C3B8D7C08
       Coding: 2D2D2D
    
       Side Sensor Passenger Front: 
       Subsystem 2 - Part No SW: -----------    HW: 480 001 201 13
       Component: SideSensor_Pf  001 0887 
       Serial number: 3586700000006B695C0Z
       Coding: 2D2D2D
    
       Side Sensor Driver Rear: 
       Subsystem 3 - Part No SW: -----------    HW: 480 400 201 13
       Component: SideSensor_Dr  001 6149 
       Serial number: 3516502BF0D5D602F12J
       Coding: 2D2D2D
    
       Side Sensor Passenger Rear: 
       Subsystem 4 - Part No SW: -----------    HW: 480 400 201 13
       Component: SideSensor_Pr  001 6149 
       Serial number: 3526502BB0D5D60402EG
       Coding: 2D2D2D
    
       Front Sensor Driver: 
       Subsystem 5 - Part No SW: -----------    HW: 480 402 711 12
       Component: FrontSensor_D  001 6149 
       Serial number: 3556502B10D5D6242197
       Coding: 2D2D2D
    
       Pedestrian Protection Driver: 
       Subsystem 6 - Part No SW: -----------    HW: 480 401 207 12
       Component: PedP_Sensor_D  001 6149 
       Serial number: 2286502AB0BE4C3280DR
       Coding: 2D2D2D
    
       Pedestrian Protection Passenger: 
       Subsystem 7 - Part No SW: -----------    HW: 480 401 012 12
       Component: PedP_Sensor_P  001 6149 
       Serial number: 2296502B30CAF1645209
       Coding: 2D2D2D
    
       Pedestrian Protection Center: 
       Subsystem 8 - Part No SW: -----------    HW: 480 401 207 12
       Component: PedP_Sensor_C  001 6149 
       Serial number: 2306502A90BE4C31F2BO
       Coding: 2D2D2D
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 16: Steering wheel (J527)       Labels:. 5Q0-953-549.clb
       Part No SW: 8V0 953 521     HW: 5Q0 953 549 A
       Component: Lenks. Modul  007 0070  
       Revision: --------    Serial number: 04011308491614
       Coding: 8408
       Shop #: WSC 06314 790 00021
       ASAM Dataset: EV_SMLSKLOMQB 009001
       ROD: EV_SMLSKLOMQB_009_AU37.rod
       VCID: 77FA6190CEC5123E3A-8022
    
    No ASAM data for: "EV_SMLSKLOMQB" (AU37) 
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 17: Instruments (J285)       Labels:| 5G0-920-XXX-17.clb-SRI3
       Part No SW: 8V0 920 970 B    HW: 8V0 920 970 B
       Component: KOMBI         H24 0570  
       Coding: 278509002B8046000100E800000000
       Shop #: WSC 06314 790 00021
       ASAM Dataset: EV_DashBoardVDDMQBAB 008026
       ROD: EV_DashBoardVDDMQBAB_008_VW37.rod
       VCID: 3B72BDA0B26DF65E1E-806E
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 19: CAN Gateway (J533)       Labels:| 5Q0-907-530-V1.clb
       Part No SW: 5Q0 907 530 J    HW: 5Q0 907 530 F
       Component: GW MQB High   122 1126  
       Revision: --------    Serial number: 0000183404
       Coding: 030100F40B0876005B000248080B00000001000000000000000000000000
       Shop #: WSC 06314 790 00021
       ASAM Dataset: EV_GatewLear 008010
       ROD: EV_GatewLear_008.rod
       VCID: 3878A2AC835BDD46F3-806C
    
       Alternator: 
    
       Multi Function Steering Wheel Control Module: 
       Subsystem 2 - Part No SW: 8U0 951 528 A    HW: 8U0 951 528 A
       Component: E221 - MFL  H02 0014 
       Serial number: 17 12 2012  A0137774
    
       Battery Monitoring Control Module: 
       Subsystem 3 - Part No SW: 5Q0 915 181 D    HW: 5Q0 915 181 D
       Component: J367-BDM  H08 0192 
       Serial number: 00000000002990788699
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 42: Door Elect, Driver (J386)       Labels:| 5QX-959-X93-42.clb
       Part No SW: 5Q0 959 593 A    HW: 5Q0 959 593 
       Component: TSG FS        012 0006  
       Serial number: 11121200090448
       Coding: 001C8E204001040000001002
       Shop #: WSC 06314 790 00021
       ASAM Dataset: EV_DCUDriveSideEWMAXKLO 006003
       ROD: EV_DCUDriveSideEWMAXCONT.rod
       VCID: 3F8AC9B0A675EA7E32-806A
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 44: Steering Assist (J500)       Labels:| 5Q0-909-144.clb
       Part No SW: 5Q0 909 144 L    HW: 5Q0 909 144 L
       Component: EPS_MQB_ZFLS  119 1021  
       Coding: 81
       Shop #: WSC 06314 790 00021
       ASAM Dataset: EV_SteerAssisMQB 008022
       ROD: EV_SteerAssisMQB_008.rod
       VCID: 3D76B3B8AC79F86E20-8068
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 52: Door Elect, Pass. (J387)       Labels:| 5QX-959-X92-52.clb
       Part No SW: 5Q0 959 592 A    HW: 5Q0 959 592 
       Component: TSG BFS       012 0006  
       Serial number: 24111200010677
       Coding: 001C86204001040000001002
       Shop #: WSC 06314 790 00021
       ASAM Dataset: EV_DCUPasseSideEWMAXKLO 006003
       ROD: EV_DCUPasseSideEWMAXCONT.rod
       VCID: 3E74B4B4A17FE37639-806A
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 55: Headlight Range (J431)       Labels:| 5Q0-907-357.clb
       Part No SW: 5Q0 907 357     HW: 6R0 907 357 A
       Component: LWR-ECU       005 0070  
       Revision: --------    Serial number: --------------
       Coding: 019E000001000000
       Shop #: WSC 06314 790 00021
       ASAM Dataset: EV_HeadlRegulVWLWRMQB 001110
       ROD: EV_HeadlRegulVWLWRMQB.rod
       VCID: 75E66B98D4C9602E28-8020
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 5F: Information Electr. (J794)       Labels:* None
       Part No SW: 8V0 035 044 J    HW: 8V0 035 044 
       Component: MU-H-TN-EU    H40 0198  
       Serial number: A041A0D7509464
       Coding: 01730301FF0A000021110001000A00102F00010701000100DE
       Shop #: WSC 06314 790 00021
       ASAM Dataset: EV_MUHig6C3HBAS 001040
       ROD: EV_MUHig6C3HBAS_VW48.rod
       VCID: 3878A2AC835BDD46F3-806C
    
       Data medium: 
       Subsystem 1 - Part No SW: V03 959 800 KN    HW: -----------
       Component: ECE 2013  --- 0041 
       Serial number: --------------------
    
       Display unit 1 for multimedia system: 
       Subsystem 2 - Part No SW: 8V0 919 604 A    HW: 8V0 919 604 A
       Component: DU High  H47 0013 
       Serial number: AUZ8Z9CG1001HM      
    
       Multimedia Operating Unit: 
       Subsystem 3 - Part No SW: 8V0 919 614 H    HW: 8V0 919 614 D
       Component: ControlUnit_H  H64 0764 
       Serial number: C1000003101200010070
    
       Compact Disc Database: 
       Subsystem 4 - Part No SW: V03 959 800 EG    HW: -----------
       Component: Gracenote  --- 1007 
       Serial number: --------------------
    
    2 Faults Found:
    0513 - Rear Right Treble Speaker 
              B1068 13 [009] - Open Circuit
              [New feature! Extended UDS fault detail is only supported by current gen. interfaces]
              Confirmed - Tested Since Memory Clear
                 Freeze Frame:
                        Fault Status: 00000001
                        Fault Priority: 6
                        Fault Frequency: 1
                        Reset counter: 83
                        Mileage: 174561 km
                        Date: 2020.07.07
                        Time: 09:31:05
    
                        Voltage terminal 30: 12.3 V
    
    0518 - Front Right Treble Speaker 
              B1064 13 [009] - Open Circuit
              [New feature! Extended UDS fault detail is only supported by current gen. interfaces]
              Confirmed - Tested Since Memory Clear
                 Freeze Frame:
                        Fault Status: 00000001
                        Fault Priority: 6
                        Fault Frequency: 1
                        Reset counter: 83
                        Mileage: 174561 km
                        Date: 2020.07.07
                        Time: 09:31:05
    
                        Voltage terminal 30: 12.3 V
    
    
    -------------------------------------------------------------------------------
    Address BB: Door Rear Drv (J388)       Labels:* None
       Part No SW: 5Q0 959 595 A    HW: 5Q0 959 595 
       Component: TSG HFS       010 0006  
       Serial number: 18121200010091
       Coding: 000C86204001040000001002
       Shop #: WSC 06314 790 00021
       ASAM Dataset: EV_DCURearDriveMAXKLO 006003
       ROD: EV_DCURearDriveMAXCONT.rod
       VCID: 418ECF48D0819C8E44-8014
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address BC: Door Rear Pass (J389)       Labels:* None
       Part No SW: 5Q0 959 595 A    HW: 5Q0 959 595 
       Component: TSG HBFS      010 0006  
       Serial number: 18121200010103
       Coding: 000C86204001040000001002
       Shop #: WSC 06314 790 00021
       ASAM Dataset: EV_DCURearPasseMAXKLO 006003
       ROD: EV_DCURearPasseMAXCONT.rod
       VCID: 418ECF48D0819C8E44-8014
    
    No fault code found.
    
    End-------------------------(Elapsed Time: 04:17)--------------------------
    Last edited by Uwe; 07-07-2020 at 11:42 AM. Reason: CODE tags

  2. #2
    Benevolent Dictator Uwe's Avatar
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    Those faults don't show "short", they show "open".

    Got wiring diagrams and a DVOM?

    -Uwe-
    Lock-down of sick people: Quarantine
    Lock-down of healthy people: Tyranny

  3. #3
    Verified VCDS User DV52's Avatar
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    ^^^ wingman: interesting DTCs in the hex5F module in your scan - not so much because of the faults described, but more because of the faults not described!!

    On my A3 (which is also RHD) - the output arrangement where the hex5F module is used as the amplifier is fairly simple in that the 4 x channels (front/rear, left/right) have their Base/Treble speakers connected in parallel. In your scan, there are no Base speaker errors which imply that the open circuit fault (for both front/rear right channels) must be downstream of the base/treble connection in the door wiring harness.

    The other interesting feature about your "downstream" DTCs is that they have both occurred in quite unconnected parts of the wiring loom (i.e behind 2 x separate door skins) - suggesting that they may have resulted from human intervention, rather than being the result of inherent faults in a the vehicle's wiring-infrastructure/equipment!

    I'm a firm believer in applying Occum's razor to any diagnostic exercise and I have the upmost respect for any advice that Uwe provides - but in this particular instance, before you fire-up the DVOM, perhaps it might be prudent for your client to answer some questions, maybe?

    Don
    Last edited by DV52; 07-07-2020 at 05:28 PM.
    VW Golf MkVII (MY13) - A3 8V hatch (MY17)

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  5. #4
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    Thanks for reply guys, the VCDS scan was with both front doors disconnected, but it was still showing a fault as a short I also scaned car with TEXA diagnostics and got fault code B106813 and B106413 saying open circuit, when putting VCDS on to output tests would not do it due to fault.. Does any one know where the MMI amp unit is on the card and I will meter speakers out? or does anyone have a diagram.. forgot to mention when radio is playing the front right tweeter sometimes cracks as if a short

  6. #5
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    Again, they are not shorted, they are OPEN like Uwe stated. Means the wiring is cut from somewhere.

    Usual suspect is the wiring between chassis and the door. The black rubber, pop it out from the door side and check the wiring is intact.

    The MMI unit is in the glove box. You need special radio removal tool to get it out :


    But I would do what Don suggested first, ask the customer what they have done

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  8. #6
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    Thanks for reply, I have had both looms for doors out knowing this is common problem and they are fine, when I first scanned it, it came up with short on front and rear right channel speaker system. I then disconnected front windscreen tweeter, fault still showed no sound from right speakers, then disconnected one loom at a time with all disconnected still came up with fault code on tweeter, and still left speaker sometimes cracked as if short, but left speakers worked fine, I have not got customers car back in garage as yet, thought i would do some research help with you guys. Not seen MMI unit in glove box? does it have a separate amp? if so where will it be!

  9. #7
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    Which type of unit it is? One on the left or one on the right?



    Left one I think the unit is integrated to the controls and is one unit. Right side is only display and the MMI unit or the brains, is visible when you open the glovebox


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  11. #8
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    Thanks for that it is the one on the right, does any one have a wiring diagram for the unit

  12. #9
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    Buy one hour access to Erwin Audi and you can download all the schematics, workshop guides etc. Price is only 8€ for one hour including printing rights.

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