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- Jun 24, 2014
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- C?ID=57030
We're posting this on behalf of one of our customers.
He has a HEX-V2 and a VW Scirocco.
He's finding that the interface feels loose in the diagnostic socket, and says just the weight of the cable can pull the interface out if the cable is moved.
Our first reaction was that the interface is likely not being pushed in far enough to latch over the retaining lug on the DLC, so we asked for photos.
Looking at the photos, I think this may still be the case, but he says it can't physically be pushed on any further:
His suspicion was that the moulded rib between the 2 lines of pins is too long and is hitting the back of the socket before the connector is fully pushed on.
He has an extension cable which he says the interface also won't connect into flush:
Has anyone seen this problem before, on a V2 interface or a Scirocco?
He mentioned he has another diagnostic tool which plugs in fine.
He has a HEX-V2 and a VW Scirocco.
He's finding that the interface feels loose in the diagnostic socket, and says just the weight of the cable can pull the interface out if the cable is moved.
Our first reaction was that the interface is likely not being pushed in far enough to latch over the retaining lug on the DLC, so we asked for photos.
Looking at the photos, I think this may still be the case, but he says it can't physically be pushed on any further:
His suspicion was that the moulded rib between the 2 lines of pins is too long and is hitting the back of the socket before the connector is fully pushed on.
He has an extension cable which he says the interface also won't connect into flush:
Has anyone seen this problem before, on a V2 interface or a Scirocco?
He mentioned he has another diagnostic tool which plugs in fine.