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Thread: Function Restricted due to Missing Message

  1. #1
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    Function Restricted due to Missing Message

    What does 'Function Restricted due to Missing Message' mean at address 75 in scan below?

    Code:
    Friday,03,April,2020,14:54:46:39636
    VCDS -- Windows Based VAG/VAS Emulator Running on Windows 10 x64
    VCDS Version: 20.4.0.1 (x64)  HEX-V2 CB: 0.4508.4
    Data version: 20200331 DS317.0
    www.Ross-Tech.com
    
    
    VIN: WVWZZZ3CZLE048230   License Plate: 
    
    
    Chassis Type: 3C-VW48 (3Q0)
    Scan: 01 03 05 08 09 10 13 15 17 19 23 2B 42 44 52 5F 65 75 A5 CA
             
    
    VIN: WVWZZZ3CZLE048230   Mileage: 6906km-4291miles
    
    01-Engine -- Status: OK 0000
    03-ABS Brakes -- Status: OK 0000
    05-Acc/Start Auth. -- Status: OK 0000
    08-Auto HVAC -- Status: OK 0000
    09-Cent. Elect. -- Status: OK 0000
    10-Park/Steer Assist -- Status: OK 0000
    13-Auto Dist. Reg -- Status: OK 0000
    15-Airbags -- Status: OK 0000
    17-Instruments -- Status: OK 0000
    19-CAN Gateway -- Status: OK 0000
    23-Brake Booster -- Status: OK 0000
    2B-Steer. Col. Lock -- Status: OK 0000
    42-Door Elect, Driver -- Status: OK 0000
    44-Steering Assist -- Status: OK 0000
    52-Door Elect, Pass. -- Status: OK 0000
    5F-Information Electr. -- Status: OK 0000
    65-Tire Pressure -- Status: OK 0000
    75-Telematics -- Status: Malfunction 0010
    A5-Frt Sens. Drv. Assist -- Status: OK 0000
    CA-Sunroof -- Status: OK 0000
    -------------------------------------------------------------------------------
    Address 01: Engine (J623-DSRA)       Labels: None
       Part No SW: 05L 906 022 BJ    HW: 05L 907 309 B
       Component: R4 2.0l TDI   H30 9737  
       Revision: E3H30---    
       Coding: 011904120344050830000000000000000000000000000000
       Shop #: WSC 05311 115 00312
       ASAM Dataset: EV_ECM20TDI01105L906022BJ 006004
       ROD: EV_ECM20TDI01105L906022BJ_006_VW48.rod
       VCID: 70B9D7D03A2ABECBA32-8024
    
    No fault code found.
    Readiness: 0 0 0 1 1 
    
    -------------------------------------------------------------------------------
    Address 03: ABS Brakes (J104)       Labels: 5Q0-907-379-IPB-V1.clb
       Part No SW: 5Q0 614 517 FA    HW: 5Q0 614 517 BR
       Component: ESC           H82 0190  
       Revision: 00000000    Serial number: 62799000003903
       Coding: 0EECBA8F31243B744779060360C349705D8CDCE2600692713460F00850224A0B0003000012121212B835351919323200
       Shop #: WSC 00015 115 08193
       ASAM Dataset: EV_Brake1UDSContiMK100IPB 038007
       ROD: EV_Brake1UDSContiMK100IPB_038.rod
       VCID: 75B7E6C445489BE3704-8020
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 05: Acc/Start Auth. (J518)       Labels:| 5Q0-959-435.clb
       Part No SW: 3Q0 959 435 M    HW: 3Q0 959 435 M
       Component: VWKESSYMQB    027 1307  
       Revision: 00027000    Serial number: 0529356985
       Coding: 002F0F0623
       Shop #: WSC 05311 115 00312
       ASAM Dataset: EV_KessyHellaMQBAB 004052
       ROD: EV_KessyHellaMQBAB.rod
       VCID: 44D14B005E12726B37A-8010
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 08: Auto HVAC (J255)       Labels:| 5G0-907-044.clb
       Part No SW: 5G0 907 044 ER    HW: 5G0 907 044 ER
       Component: Climatronic   H04 2202  
       Revision: 00001K10    
       Coding: 1112011420011001111500008010D836
       Shop #: WSC 00015 115 08193
       ASAM Dataset: EV_ACClimaBHBVW37X 006150
       ROD: EV_ACClimaBHBVW37X_006_VW37.rod
       VCID: 7BA3F0FC636CCD93060-802E
    
       Fresh Air Blower Front: 
    
       Geber für Kältemitteldruck/Kältemitteltemperatur: 
    
       Air quality sensor: 
    
       Relative humidity sensor in fresh air intake duct: 
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 09: Cent. Elect. (J519)       Labels: None
       Part No SW: 5Q0 937 086 CE    HW: 5Q0 937 086 BQ
       Component: BCM PQ37BOSCH 038 0303  
       Revision: --------    Serial number: J53F22091900EP
       Coding: 000000000000000000000000000000000000000000000000000000000000
       Shop #: WSC 00015 115 08193
       ASAM Dataset: EV_BodyContrModul1UDSBosc 020001
       ROD: EV_BCMBOSCH_020.rod
       VCID: 7F5B04EC7774D1B32A8-802A
    
       Control Unit For Wiper Motor: 
       Subsystem 1 - Part No SW: 3G2 955 119 A    HW: 3G1 955 119   Labels: 5QX-955-119-V1.CLB
       Component: WWS    190823  043  0607 
       Serial number:         190913094057
       Coding: 0E4DDD
    
       Rain Light Recognition Sensor: 
       Subsystem 2 - Part No SW: 5Q0 955 547 C    HW: 5Q0 955 547 C  Labels: 5Q0-955-547.CLB
       Component: RLHS  051  0206 
       Serial number: SBY19M10D10H01M04S38
       Coding: 0008DD
    
       Light switch: 
       Subsystem 3 - Part No SW: 3G0 941 633 H    HW: 3G0 941 633 H
       Component: E1 - LDS MQB  H01  0032 
       Serial number: 11 10 2019  10001133
    
       Sensor For Anti Theft Alarm System: 
       Subsystem 4 - Part No SW: 5Q0 951 172     HW: 5Q0 951 172 
       Component: Sensor, DWA  005  0316 
       Serial number: 000000000ZY192550TNA
    
       Alarm horn: 
       Subsystem 5 - Part No SW: 5Q0 951 605 B    HW: 5Q0 951 605 B
       Component: Sirene, DWA  004  0007 
       Serial number: 00000000000000637664
    
       Relative Air Humidity Interior Sender: 
    
       Steering Column Switch: 
       Subsystem 7 - Part No SW: 5Q1 953 521 BC    HW: 5Q1 953 569 
       Component: Lenks.Modul  H03  0170 
       Serial number: 0100160920190C100917
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 10: Park/Steer Assist (J446)       Labels:| 5Q0-919-294.clb
       Part No SW: 5QA 919 294 G    HW: 5QA 919 294 
       Component: PDC 8 Kanal   H08 0061  
       Serial number: 000150058319278
       Coding: 0471051801
       Shop #: WSC 05311 115 00091
       ASAM Dataset: EV_EPHVA18AU3700000 009046
       ROD: EV_EPHVA18AU3700000_009_VW37.rod
       VCID: 50F977509A6A9ECB832-8004
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 13: Auto Dist. Reg (J428)       Labels:| 3Q0-907-572.clb
       Part No SW: 5Q0 907 572 R    HW: 3Q0 907 567 A
       Component: ACC BOSCH MQB H01 0771  
       Coding: 2A0178C251FFC728949C812461400600000000000000000066
       Shop #: WSC 05311 115 00091
       ASAM Dataset: EV_ACCBOSCHVW416 003014
       ROD: EV_ACCBOSCHVW416_003.rod
       VCID: 46D55108682E407B29E-8012
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 15: Airbags (J234)       Labels:| 5Q0-959-655.clb
       Part No SW: 3Q0 959 655 CP    HW: 3Q0 959 655 CP
       Component: Airbag VW21   006 0720  
       Revision: --------    Serial number: 003Z4PHKNN0L
       Coding: 98FCC0C0000000005C5400CF008840000065
       Shop #: WSC 05311 000 08193
       ASAM Dataset: EV_AirbaVW21TS6VW48X 001014
       ROD: EV_AirbaVW21TS6VW48X.rod
       VCID: 0E45A92840DEC83BD1E-805A
    
       Belt Pretensioner left: 
       Subsystem 1 - Part No SW: 4M0 980 945 A    HW: 4M0 980 945 A
       Component: BeltPretRevFL  106 1040 
       Serial number: 3G0857705B0277T01240
       Coding: 80000D
    
       Belt Pretensioner right: 
       Subsystem 2 - Part No SW: 4M0 980 946 A    HW: 4M0 980 946 A
       Component: BeltPretRevFR  106 1040 
       Serial number: 3G0857706B0287T01049
       Coding: 80000D
    
       Side Sensor Driver Front: 
       Subsystem 3 - Part No SW: -----------    HW: 454 002 208 19
       Component: SideSensor_Df  008 0887 
       Serial number: 3570000000056A58FE3 
       Coding: 2D2D2D
    
       Side Sensor Passenger Front: 
       Subsystem 4 - Part No SW: -----------    HW: 454 002 108 19
       Component: SideSensor_Pf  008 0887 
       Serial number: 358000000002F328FE3Z
       Coding: 2D2D2D
    
       Side Sensor Driver Rear: 
       Subsystem 5 - Part No SW: -----------    HW: 454 802 708 19
       Component: SideSensor_Dr  301 0148 
       Serial number: 35100FB788A19000000Z
       Coding: 2D2D2D
    
       Side Sensor Passenger Rear: 
       Subsystem 6 - Part No SW: -----------    HW: 454 802 708 19
       Component: SideSensor_Pr  301 0148 
       Serial number: 35200966B8A19000000R
       Coding: 2D2D2D
    
       Front Sensor Driver: 
       Subsystem 7 - Part No SW: -----------    HW: 454 802 108 19
       Component: FrontSensor_D  304 0149 
       Serial number: 35500DD696319000000U
       Coding: 2D2D2D
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 17: Instruments (J285)       Labels:| 5G0-920-XXX-17.clb-SRI3
       Part No SW: 3G0 920 951 F    HW: 3G0 920 951 F
       Component: KOMBI         304 6700  
       Coding: 27A401906684060001886A071001000880600000
       Shop #: WSC 00015 115 08193
       ASAM Dataset: EV_DashBoardVDDMQBAB 009069
       ROD: EV_DashBoardVDDMQBAB_009_VW37.rod
       VCID: 2A0D05B8DC76841B2D6-807E
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 19: CAN Gateway (J533)       Labels:| 3Q0-907-530-V1.clb
       Part No SW: 3Q0 907 530 AC    HW: 3Q0 907 530 C
       Component: GW MQB High   442 4388  
       Revision: --------    Serial number: 0000100722
       Coding: 030900045F087300F900425C080F00000001070000000000000000000000
       Shop #: WSC 00015 115 08193
       ASAM Dataset: EV_GatewNF 013026
       ROD: EV_GatewNF_VW37.rod
       VCID: 70B9D7D03A2ABECBA32-8024
    
       Alternator: 
       Component: 5-01-14-01-04  
    
       Multi Function Steering Wheel Control Module: 
       Subsystem 2 - Part No SW: 3G0 959 442 J    HW: 3G0 959 442 J
       Component: E221__MFL-PR6  H06 0110 
       Serial number: PR6-0440036272190387
       Coding: 2C0B00
    
       Battery Monitoring Control Module: 
       Subsystem 3 - Part No SW: 5Q0 915 181 J    HW: 5Q0 915 181 J
       Component: J367-BDMConti  H03 1051 
       Serial number: 758860030019100418D1
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 23: Brake Booster (J539)       Labels: None
       Part No SW: 3Q0 909 059 G    HW: 3Q0 909 059 A
       Component: EBKV          H06 0069  
       Serial number: BPA085270919013
       Coding: 0102C500340000C618638C31000049922449920400
       ASAM Dataset: EV_BrakeBoostG2BoschVW48X 011019
       ROD: EV_BrakeBoostG2BoschVW48X_011_VW41.rod
       VCID: 3B2330FC23EC0D93460-806E
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 2B: Steer. Col. Lock (J764)       Labels:* 5Q0-905-861.clb
       Part No SW: 3Q0 905 861 B    HW: 3Q0 905 861 B
       Component: ELV-MQBB      H05 0020  
       Serial number: 19000256970006
       Coding: 0000000000000000
       Shop #: WSC 05311 115 00091
       ASAM Dataset: EV_ELVMarqMQBA0 002002
       ROD: EV_ELVMarqMQBA0_VW37.rod
       VCID: 333318DC0BBCC5D39E0-8066
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 42: Door Elect, Driver (J386)       Labels:| 5QX-959-X93-42.clb
       Part No SW: 5Q0 959 593 K    HW: 5Q0 959 593 F
       Component: TSG FS002 0325  
       Serial number: YE007SI309168
       Coding: 00350A20D001028000001000
       Shop #: WSC 00015 115 08193
       ASAM Dataset: EV_DCU2DriveSideMAXHKLO 001018
       ROD: EV_DCU2DriveSideMAXHKLO.rod
       VCID: 49CF5A347930AF03C4C-801C
    
       Drivers Door Rear Control Module: 
       Subsystem 1 - Part No SW: 5Q4 959 811 H    HW: 5Q4 959 811 H
       Component: Fond FHSG DRV  010 0004 
       Serial number: 00000000000013263331
       Coding: 0D0000
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 44: Steering Assist (J500)       Labels:| 5Q0-909-144.clb
       Part No SW: 5Q0 909 144 AB    HW: 5Q0 909 144 AA
       Component: EPS_MQB_ZFLS  130 1082  
       Coding: 911F0000
       Shop #: WSC 00015 115 00312
       ASAM Dataset: EV_SteerAssisMQB 015157
       ROD: EV_SteerAssisMQB_015.rod
       VCID: 74B1DBC04E3282EB47A-8020
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 52: Door Elect, Pass. (J387)       Labels:* Redir Fail!
       Part No SW: 5Q0 959 592 K    HW: 5Q0 959 592 F
       Component: TSG BFS002 0325  
       Serial number: YE007SI40229D
       Coding: 00350020DC01028000001000
       Shop #: WSC 00015 115 08193
       ASAM Dataset: EV_DCU2PasseSideMAXHKLO 001018
       ROD: EV_DCU2PasseSideMAXHKLO.rod
       VCID: 48C95F30623A560BDB2-801C
    
       Passengers Rear Door Control Module: 
       Subsystem 1 - Part No SW: 5Q4 959 812 H    HW: 5Q4 959 812 H
       Component: Fond FHSG PSG  010 0004 
       Serial number: 00000000000013349501
       Coding: 050000
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 5F: Information Electr. (J794)       Labels:* None
       Part No SW: 3G5 035 820     HW: 3G5 035 820 
       Component: MU-O-ND-EU    H12 0152  
       Serial number: VWZAZ2W1159028 
       Coding: 24810008000020000000000000000000000000000000000000
       ASAM Dataset: EV_MUOIMQB 001001
       ROD: EV_MUOIMQB_VW48.rod
       VCID: 619FA294E1C007433CC-8034
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 65: Tire Pressure (J502)       Labels: 3AA-907-273.clb
       Part No SW: 5Q0 907 273 B    HW: 5Q0 907 273 
       Component: RDKBERU30     H04 0009  
       Serial number: 30000000339166
       ASAM Dataset: EV_RDKBERU30 006001
       ROD: EV_RDKBERU30_006_VW37.rod
       VCID: 34311BC00EB2C2EB87A-8060
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 75: Telematics (J949)       Labels:* None
       Part No SW: 5WA 035 284     HW: 5WA 035 284 
       Component: OCUGen3High   H20 0083  
       Serial number: 0000000907VIQS3
       Coding: 024810001968AC209005460160002607
       ASAM Dataset: EV_OCUGen3High 002115
       ROD: EV_OCUGen3High_002_VW37.rod
       VCID: 0353881C1B9CB5534E0-8056
    
    1 Fault Found:
    7170 - Function Restricted due to Missing Message(s) 
              U1111 00 [008] - -
              [Multi Function Display (0x0F) - Funktionseinschränkung wegen Kommunikationfehler - BapErr_RetryNotSuccessful]
              Intermittent - Confirmed - Tested Since Memory Clear
                 Freeze Frame:
                        Fault Status: 00000001
                        Fault Priority: 6
                        Fault Frequency: 1
                        Reset counter: 40
                        Mileage: 6906 km
                        Date: 2020.04.03
                        Time: 14:52:43
    
                        Voltage terminal 30: 11.8 V
    
    
    -------------------------------------------------------------------------------
    Address A5: Frt Sens. Drv. Assist (R242)       Labels:* None
       Part No SW: 2Q0 980 653     HW: 2Q0 980 653 
       Component: MQB MFK 3.0   H11 1027  
       Serial number: E33417011192890
       Coding: 00000808114C4020109E00001020000000410000000000000000000000000000
       ASAM Dataset: EV_MFK3ValeoMQB 005035
       ROD: EV_MFK3ValeoMQB_005_VW27.rod
       VCID: 72BDDDD834268CDB556-8026
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address CA: Sunroof (J245)       Labels:| 4M0-907-594.clb
       Part No SW: 4K0 907 594 AD    HW: 4K0 907 594 
       Component: SAD_STG_1     006 0002  
       Coding: 708000748101
       Shop #: WSC 05311 115 00091
       ASAM Dataset: EV_SunRoofCONTIAU736 009011
       ROD: EV_SunRoofCONTIAU736_009_VW37.rod
       VCID: 76B5E1C8584E90FB79E-8022
    
    No fault code found.
    
    End----(Elapsed Time: 01:46, VBatt start/end: 11.9V/11.9V. VIgn 11.9V)-----

  2. #2
    Verified VCDS User PetrolDave's Avatar
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    Quote Originally Posted by 32110 View Post
    What does 'Function Restricted due to Missing Message' mean at address 75 in scan below?
    In the UK the telematics has been disabled by instruction of VW.

  3. #3
    FoRT jyoung8607's Avatar
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    Quote Originally Posted by 32110 View Post
    What does 'Function Restricted due to Missing Message' mean at address 75 in scan below?
    Code:
    7170 - Function Restricted due to Missing Message(s) 
              U1111 00 [008] - -
              [Multi Function Display (0x0F) - Funktionseinschränkung wegen Kommunikationfehler - BapErr_RetryNotSuccessful]
              Intermittent - Confirmed - Tested Since Memory Clear
                 Freeze Frame:
                        Fault Status: 00000001
                        Fault Priority: 6
                        Fault Frequency: 1
                        Reset counter: 40
                        Mileage: 6906 km
                        Date: 2020.04.03
                        Time: 14:52:43
    
                        Voltage terminal 30: 11.8 V
    75 - Telematics is in charge of the Audi Connect telematics features on your vehicle. The fault means the module couldn't carry out some unspecified part of its job role because some CAN message it expected did not arrive. In this case, it's a BAP message to what I believe is your infotainment unit, or possibly instrument cluster. BAP is German for "operating and display protocol", basically when a given control module needs to interact with a human, it talks to something in the car with a UI (like the infotainment or cluster) using the BAP protocol to display info and alerts, show menus, get settings, retrieve driver profile info, etc etc.

    Four days ago that conversation broke down. Battery voltage was pretty low so I'd hazard a guess the car went to sleep. It's not unknown to see comms disruption faults like that if the battery is run down very low, or the infotainment unit is rebooted manually, etc. It's not a physical fault, and unless it happens again there's not even anything to troubleshoot further. I'd clear it and not worry about it further if I were you.
    Silence gives consent.

  4. Likes Eric, Uwe, Dana liked this post
  5. #4
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    Thanks jyoung8607 for the detailed explanation. The scan was made when the engine was not running. I note your point about the battery voltage but this is typical over several scans that I have performed with engine not running. A scan taken with engine running showed a voltage of 14.6V at the end of the scan. This is a November 2019 Passat so would have thought the battery should be in excellent condition so don't know why the voltage is so low when engine not running. I have run the clear DTCs several times but this fault always reappears.

  6. #5
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    PetrolDave, Are you sure that telematics is disabled in the UK as I have managed to clear this fault?

  7. #6
    Verified VCDS User PetrolDave's Avatar
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    Quote Originally Posted by 32110 View Post
    PetrolDave, Are you sure that telematics is disabled in the UK as I have managed to clear this fault?
    Many owners have reported on various websites that dealers have told them that VAG have disabled telematics in the UK for an unconfirmed reason - that's all I know.

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