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Thread: Function not supported by gateway during autoscan

  1. #1
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    Function not supported by gateway during autoscan

    Hello. And Forgive me if this is somewhere else. I did some searches and found alot of threads on this but none of them seem to have actual specific solutions just stuff like the key wasn't on or the cable wasn't hooked up right or something.

    I've got an 05 Phaeton w12. I bought this vcds from Ross directly. I'm very unfamiliar with the VW way. I am very familiar with Chrysler and GM diag tools, this is my first VAG vehicle.
    The whole VW module thing, seems, a bit whacky to me. But..just not used to how they organize their vehicle diagnostics...yet.

    Basically, I hook up, batteries are good (I just replaced them a few days ago), 13.6v...........options test says everything good and ok, 1 vin used out of 3. I can open individual module controllers and get various group data etc. I can do all the OBII functions.

    I cannot run an autoscan.

    For starters, the Phaeton (3D) is not listed in the drop down of pre-defined vehicles, does that need to be there? If it's not there am I supposed to create a file for it???? If so how do I do that? Is autoscan just not possible on Phaeton? I have to do all the individual controllers? I'm pretty autoscan is possible as I've seen others posted from Phaetons and even from my very car, from 2008.
    If I just hit start, it comes back fairly quickly with Function not supported by gateway.

    Again, I'm very new to VAG vehicles and VCDS, so it's likely (hopeful) i'm just doing something wrong. I've read the manual it's possible I missed pertinent info, but as of now I'm not see a way through to get around my issue.

    Any suggestions???? Thanks for any help! There's some threads seemingly indicating Ross would like some feedback in the form of this is what my modules my vehicle has or some kind of file they'd like to get back to help other owners of the same vehicle line. I'm happy to provide that if I can figure out how!
    Last edited by 73blazer; 03-11-2020 at 03:04 PM.

  2. #2
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    BTW, I have a HEX V2 interface, and latest vcds software. Windows 10 x64 pro laptop if any of that is relevant.

  3. #3
    Verified VCDS User DV52's Avatar
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    Quote Originally Posted by 73blazer View Post
    The whole VW module thing, seems, a bit wacky to me.
    blazer: Hi - I'm sure that you are not the first to have made the exquisitely profound observation above!!!

    I'm not certain that it's at all possible to address the "wacky-ness" issue, but try this:

    VCDS does indeed work on Pheatons - see HERE

    Turn car ignition on - doesn't matter if engine running for auto-scan

    When you connect the dongle to the car - do the LEDs illuminate on the housing?

    After you have run the software, press "Options" on the screen below:


    Then select the USB radio button on the screen below and select "Test"


    If the port test has successfully completed, you should see a screen that's similar (it's not exactly the same on the current software) to below:


    If you get this screen, press OK, then select Save on the Program Options screen.

    Try the auto-scan again - the Phaeton is on the select chassis drop-down list.

    Enter "Pha" into the search box next to select chassis, or scroll down the list of cars - it's called "3D-VW Phaeton (2002-2006)" - see the line starting with the words "Chassis Type" in the auto-scan in my link above

    Don
    Last edited by DV52; 03-11-2020 at 05:35 PM.
    VW Golf MkVII (MY13) - A3 8V hatch (MY17)

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  5. #4
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    Well, therein lies my problem. The Phaeton, was not in that drop down list. In fact that list was so small and I know I seen screenshots of of others where the list is much bigger.
    The lights are green on the connectors, the test returns ok can ok everything ok just like your pic. Like i said I could open some controllers and read data, like trans temp etc...Just no autoscan.
    I just wasn't sure if users had to somehow amend or create some config file that would populate that list with their car somehow or what.


    So I reinstalled VCDS. then i had a full list and now i see the 3D Phaeton. I remember now my laptop locked up around the time vcds was installing the first time. I was sidetracked and looked at it the next day and forgot mabey that install got messed up. Seems, it did.
    I'm not by the car but I have my laptop, Now that I have a proper install of VCDS, I'll try an autoscan later today.

    What is it you guys are looking from users to give you? Some list of modules or just an auto scan file or something? You probably have all the info on1st gen Phaetons you need, but if you don't I'm happy to supply any info from my car.

    Thanks for the help!

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  7. #5
    Benevolent Dictator Uwe's Avatar
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    Glad you got that sorted.

    An 05 Phaeton does not yet have a proper Gateway Installation List, hence "Function not supported by gateway" is normal when VCDS asks for a list of installed modules.

    By all means, post a full Auto-Scan. We've had plenty of customers with Phaetons, but the more scans, the merrier.

    -Uwe-
    Lock-down of sick people: Quarantine
    Lock-down of healthy people: Tyranny

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  9. #6
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    Well, I had to lite up my cigar while it ran, but auto scan now working!

    Code:
    Wednesday,11,March,2020,22:59:36:45260
    VCDS -- Windows Based VAG/VAS Emulator Running on Windows 10 x64
    VCDS Version: 19.6.2.2 (x64)  HEX-V2 CB: 0.4508.4
    Data version: 20200210 DS308.0
    www.Ross-Tech.com
    
    
    VIN: WVWAH93D458002326   License Plate: 
    
    
    Chassis Type: 3D (3D - VW Phaeton (2002 > 2006))
    Scan: 01 02 03 05 06 07 08 09 11 13 15 16 17 18 19 23 27 28 29 2E
              34 36 37 38 39 46 47 55 56 57 65 66 68 69 71 75 76 77
     
    VIN: WVWAH93D458002326   Mileage: 177760km-110454miles
    -------------------------------------------------------------------------------
    Address 01: Engine        Labels: 07C-906-018-BAP1.lbl
       Part No SW: 07C 906 018 AB    HW:             
       Component: D1-6.0L-AT-LEV  G  ™6418  
       Revision: 57ˇAT-LE    Serial number:  000-00005.09.
       Coding: 0000173
       Shop #: WSC 01065 000 00000
       VCID: 6597B7EBD97ACAEF5A3-513C
    
    1 Fault Found:
    18331 - Please Check DTC Memory of ECU Number 2 
                P1923 - 008 - 
    Readiness: 0000 0000
    
    -------------------------------------------------------------------------------
    Address 02: Auto Trans        Labels: 3D0-927-156.lbl
       Part No: 3D0 927 156 R
       Component: AG5 01L 6.0 W12 USA 0404  
       Coding: 0001102
       Shop #: WSC 00000 000 00000
       VCID: 372B2DA33356887F38F-5160
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 03: ABS Brakes        Labels: 3D0-614-517.lbl
       Part No: 3D0 614 517 R
       Component: ESP 5.7 allrad  H33 0043  
       Coding: 0008397
       Shop #: WSC 12345 000 00000
       VCID: 313F13BBDD32564F76B-51CE
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 05: Acc/Start Auth.        Labels: 3D0-909-13x-05.lbl
       Part No SW: 3D0 909 135 R    HW: 5WK 470 26
       Component:    Kessy            6610  
       Revision: 66105312    Serial number: VWZ3Z0D7238103
       Coding: 0133356
       Shop #: WSC 01065 000 00000
       VCID: 34311AAF222063671DD-5160
    
       Subsystem 1 - Part No: XXXXXXXXXXX 
       Component: ELV                 XXXX
    
    2 Faults Found:
    01176 - Key 
                008 - Implausible Signal - Intermittent
    01299 - Diagnostic Interface for Data Bus (J533) 
                005 - No or Incorrect Basic Setting / Adaptation - Intermittent
    
    -------------------------------------------------------------------------------
    Address 06: Seat Mem. Pass        Labels: 3D0-959-759.lbl
       Part No: 3D0 959 759 B
       Component: Sitzmemory D1 BF    1520  
       Coding: 0000003
       Shop #: WSC 01065 000 00000
       VCID: 353727AB295A7A6F2A3-5160
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 07: Control Head        Labels: 3D0-035-00x-07.lbl
       Part No: 3D0 035 008 Q
       Component:    ZAB COCKPIT      0223  
       Coding: 0500325
       Shop #: WSC 23337 444 59015
       VCID: 2809FEDFEEE81787A15-5160
    
    4 Faults Found:
    00856 - Radio Antenna 
                007 - Short to Ground - Intermittent
    00385 - Positive Output Audio Channel for Speech/Telephone 
                012 - Electrical Fault in Circuit - Intermittent
    00386 - Negative Output Audio Channel for Speech/Telephone 
                012 - Electrical Fault in Circuit - Intermittent
    00668 - Supply Voltage Terminal 30 
                002 - Lower Limit Exceeded - Intermittent
    
    -------------------------------------------------------------------------------
    Address 08: Auto HVAC        Labels: 3D0-907-040.lbl
       Part No: 3D0 907 040 H
       Component: Climatronic D1      2021  
       Coding: 0000002
       Shop #: WSC 01065 000 00000
       VCID: 2313E9F397CEF4DFF47-5160
    
    1 Fault Found:
    00445 - Loss of Refrigerant 
                000 - - - Intermittent
    
    -------------------------------------------------------------------------------
    Address 09: Cent. Elect.        Labels: 3D0-937-049-V1.clb
       Part No: 3D0 937 049 G
       Component: STG.Bordnetz        5001  
       Coding: 0000002
       Shop #: WSC 23337 444 66590
       VCID: 2E0508C7CC0C49B76B9-5160
    
    2 Faults Found:
    00978 - Lamp for Low Beam; Left (M29) 
                010 - Open or Short to Plus - Intermittent
    00907 - Intervention load Management 
                000 - -
    
    -------------------------------------------------------------------------------
    Address 11: Engine II        Labels: 07C-906-018-BAP2.lbl
       Part No SW: 07C 906 018 AB    HW:             
       Component: D1-6.0L-AT-LEV  G  ™6418  
       Revision: 64ˇAT-LE    Serial number:  000-00005.09.
       Coding: 0000173
       Shop #: WSC 01065 000 00000
       VCID: 6597B7EBD97ACAEF5A3-5160
    
    1 Fault Found:
    19755 - Catalyst System; Bank 4 
                P3299 - 001 - Efficiency Below Threshold - Intermittent
    
    -------------------------------------------------------------------------------
    Address 15: Airbags        Labels: 3D0-909-601.lbl
       Part No: 3D0 909 601 E
       Component: 0G Airbag 8.4E+ H10 0934  
       Coding: 0012359
       Shop #: WSC 01065 000 00000
       VCID: 2517F7EB99FA0AEF9A3-5160
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 16: Steering wheel        Labels: 3D0-953-549.lbl
       Part No: 3D0 953 549 E
       Component: Lenksšulenmodul     3401  
       Coding: 0000232
       Shop #: WSC 01065 000 00000
       VCID: 2F3B15C3CB0640BF60F-5160
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 17: Instruments        Labels: 3D0-920-xxx-17.lbl
       Part No: 3D0 920 981 P
       Component: KOMBIINSTRUMENT RB8 0517  
       Coding: 0007221
       Shop #: WSC 01065 000 00000
       VCID: 34311AAF222063671DD-5160
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 19: CAN Gateway        Labels: 6N0-909-901-19.lbl
       Part No: 6N0 909 901 
       Component: Gateway K<>CAN      0101  
       Coding: 0000006
       Shop #: WSC 01065 000 00000
       VCID: 70B9D6BF16B81F47395-5160
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 28: HVAC, Rear        Labels: 3D0-919-158.lbl
       Part No: 3D0 919 158 F
       Component: Klima-Bedienteil D1 0117  
       Shop #: WSC 00000 000 00000
       VCID: 2E0508C7CC0C49B76B9-5160
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 29: Left Light        Labels: 3D0-909-157.lbl
       Part No: 3D0 909 157 
       Component: EVG GDL+AutoLWR(l)  0001  
       Coding: 0000001
       Shop #: WSC 01065 000 00000
       VCID: 6695B0E7247CC1F7539-513C
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 34: Level Control        Labels: 3D0-907-553-V1.clb
       Part No: 3D0 907 553 B
       Component: LUFTFDR.-CDC- 3C1V0 1101  
       Coding: 0017700
       Shop #: WSC 25807 444 57975
       VCID: 2615F0E7E4FC01F7939-5160
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 36: Seat Mem. Drvr        Labels: 3D0-959-760.lbl
       Part No: 3D0 959 760 B
       Component: Sitzmemory D1 F     1520  
       Coding: 0000004
       Shop #: WSC 01065 000 00000
       VCID: 2D070FCBC10A32AF523-5160
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 37: Navigation        Labels: 3D0-919-887.lbl
       Part No: 3D0 919 887 F
       Component:    NAVIGATION       0168  
       Coding: 0400000
       Shop #: WSC 23337 444 85697
       VCID: 372B2DA33356887F38F-5160
    
    1 Fault Found:
    00668 - Supply Voltage Terminal 30 
                002 - Lower Limit Exceeded - Intermittent
    
    -------------------------------------------------------------------------------
    Address 38: Roof Electronics        Labels: 3D0-907-135.lbl
       Part No: 3D0 907 135 B
       Component: Dachmodul           0605  
       Coding: 0000015
       Shop #: WSC 01065 000 00000
       VCID: 221DECF788D4FDD7FF1-5160
    
    1 Fault Found:
    00220 - Connection to Sunroof 
                004 - No Signal/Communication - Intermittent
    
    -------------------------------------------------------------------------------
    Address 39: Right Light        Labels: 3D0-909-158.lbl
       Part No: 3D0 909 158 
       Component: EVG GDL+AutoLWR(r)  0001  
       Coding: 0000001
       Shop #: WSC 01065 000 00000
       VCID: 678BBDE32376D8FF68F-5160
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 46: Central Conv.        Labels: 3D0-959-933.lbl
       Part No: 3D0 959 933 F
       Component:    HSG              0101  
       Coding: 0000040
       Shop #: WSC 23069 444 11734
       VCID: 333319B3272E645F047-4B1E
    
       Subsystem 1 - Part No: 3D1 959 701 F
       Component: Tuersteuergeraet FS 5616
    
       Subsystem 2 - Part No: 3D1 959 702 F
       Component: Tuersteuergeraet BF 5616
    
       Subsystem 3 - Part No: 3D0 959 703 F
       Component: Tuersteuergeraet HL 5616
    
       Subsystem 4 - Part No: 3D0 959 704 F
       Component: Tuersteuergeraet HR 5616
    
       Subsystem 5 - Part No: 3D0 909 610 G
       Component: 3P HDSG             2630
    
       Subsystem 6 - Part No: 7L0 907 719 
       Component:    Neigungssensor   0020
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 47: Sound System        Labels: 7Lx-035-4xx-47.lbl
       Part No: 3D0 035 466 A
       Component: 12K-AUDIOVERST      0118  
       Shop #: WSC 00000 000 00000
       VCID: 2019E6FF86D8EFC7E95-5160
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 65: Tire Pressure        Labels: Redir Fail!
       Part No: 3D0 907 273 G
       Component: Reifendruckueberw.  0026  
       Coding: 0210330
       Shop #: WSC 00000 000 00000
       VCID: 2A0D04D7F0E42597B71-5160
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 66: Seat, Rear        Labels: None
       Part No: 3D0 959 860 C
       Component: Sitzmemory D1 H     1724  
       Coding: 0000001
       Shop #: WSC 00000 000 00000
       VCID: 2F3B15C3CB0640BF60F-5160
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 68: Wiper Electr.        Labels: 3Dx-955-1xx-V1.clb
       Part No: 3D1 955 119 A
       Component: Front Wiper         2005  
       Shop #: WSC 00000 000 00000
       VCID: 270BFDE3E3F618FFA8F-5160
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 71: Battery Charger        Labels: 3D0-915-181.lbl
       Part No: 3D0 915 181 C
       Component: Batteriemanagement  2700  
       Shop #: WSC 00000 000 00000
       VCID: 2313E9F397CEF4DFF47-5160
    
    1 Fault Found:
    00086 - Parallel Battery Connection Relay (J581) 
                011 - Open Circuit - Intermittent
    
    -------------------------------------------------------------------------------
    Address 75: Telematics        Labels: 3D0-035-617.lbl
       Part No SW: 3D0 035 617 A    HW: 3D0 035 617 A
       Component: Telematik NAR1      0106  
       Coding: 0061860
       Shop #: WSC 23337 444 00989
       VCID: 1E65D807BCACD937DB9-5160
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 76: Park Assist        Labels: None
       Part No: 3D0 919 283 C
       Component: 03 Einparkhilfe     0807  
       Shop #: WSC 00000 000 00000
       VCID: 2A0D04D7F0E42597B71-5160
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 77: Telephone        Labels: None
       Part No: 3D0 035 729 
       Component: Telefon             0118  
       Shop #: WSC 00000 000 00000
       VCID: 619FA3FBCD52A6CFA6B-5160
    
    No fault code found.
    
    End----(Elapsed Time: 08:09, VBatt start/end: 13.4V/13.7V. VIgn 0.0V)------

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  11. #7
    Benevolent Dictator Uwe's Avatar
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    Quote Originally Posted by 73blazer View Post
    Well, I had to lite up my cigar while it ran, but auto scan now working!
    Not surprising on that car. All module access is via K-line, where it takes an absolute minimum of about 2-1/2 seconds to establish a connection with a module and then the communications happen at a blazing 10.4 kbps (and in some cases, even more slowly than that).

    Possible modules in a Phaeton:
    Code:
    01,02,03,05,06,07,08,09,11,13,15,16,17,18,19,23,27,28,29,2E,34,36,37,38,39,46,47,55,56,57,65,66,68,69,71,75,76,77
    Modules present in yours:
    Code:
    01,02,03,05,06,07,08,09,11,15,16,17,19,28,29,34,36,37,38,39,46,47,65,66,68,71,75,76,77
    If you use the second list to make a custom Auto-Scan entry, future scans will run somewhat faster since VCDS won't bother trying to access the nine modules that could be in your car but aren't.

    -Uwe-
    Lock-down of sick people: Quarantine
    Lock-down of healthy people: Tyranny

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