2011 VW Tiguan SE Cylinder/Fuel Pump Relay Problems - Please Help

   #1  

DannyKCMO

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Hi all - This is my first post here, so I apologize if I missed something. Trying to follow the guide on posting for support here, so....
1 - https://i.imgur.com/Lj0gdAN.jpg
Lj0gdAN.jpg


2 - Car is stock except for replacing original radio with RCD330 CarPlay Desay 187B and installing backup cam.

3 -
Code:
Monday,17,February,2020,17:57:15:07409
VCDS -- Windows Based VAG/VAS Emulator Running on Windows 10 x64
VCDS Version: 19.6.2.2 (x64)  HEX-V2 CB: 0.4508.4
Data version: 20200210 DS308.0
www.Ross-Tech.com


VIN: WVGBV7AX0BWXXXXXX   License Plate: 
Mileage: 100930km-62714mi   Repair Order: 



--------------------------------------------------------------------------------
--------------------------------------------------------------------------------


Chassis Type: AX-VW36 (7N0)
Scan: 01 02 03 08 09 15 16 17 19 22 25 2E 37 42 44 46 4F 52 53 56
          62 65 72 77

VIN: WVGBV7AX0BWXXXXXX   Mileage: 100930km-62714miles

01-Engine -- Status: Malfunction 0010
02-Auto Trans -- Status: OK 0000
03-ABS Brakes -- Status: OK 0000
04-Steering Angle -- Status: OK 0000
08-Auto HVAC -- Status: OK 0000
09-Cent. Elect. -- Status: Malfunction 0010
15-Airbags -- Status: OK 0000
16-Steering wheel -- Status: OK 0000
17-Instruments -- Status: OK 0000
19-CAN Gateway -- Status: Malfunction 0010
22-AWD -- Status: OK 0000
25-Immobilizer -- Status: OK 0000
2E-Media Player 3 -- Status: OK 0000
37-Navigation -- Status: Cannot be reached 1100
42-Door Elect, Driver -- Status: OK 0000
44-Steering Assist -- Status: OK 0000
46-Central Conv. -- Status: OK 0000
4F-Centr. Electr. II -- Status: OK 0000
52-Door Elect, Pass. -- Status: OK 0000
53-Parking Brake -- Status: OK 0000
56-Radio -- Status: Malfunction 0010
62-Door, Rear Left -- Status: OK 0000
65-Tire Pressure -- Status: OK 0000
72-Door, Rear Right -- Status: OK 0000
77-Telephone -- Status: Malfunction 0010
-------------------------------------------------------------------------------
Address 01: Engine (CCT)       Labels:. 06J-906-026-CCT.clb
   Part No SW: 06J 997 027 P    HW: 06J 907 309 A
   Component: MED17.5.2 TFSI 2 01 0399  
   Revision: P3H06---    Serial number:               
   Coding: 0423010A190F0160
   Shop #: WSC 57915 001 1048576
   VCID: 42DDB71F488E1E079F1-8016

4 Faults Found:
000768 - Random/Multiple Cylinder Misfire Detected 
               P0300 - 000 -  - MIL ON
             Freeze Frame:
                    Fault Status: 11100000
                    Fault Priority: 0
                    Fault Frequency: 1
                    Reset counter: 255
                    Mileage: 100904 km
                    Time Indication: 0
                    Date: 2020.02.17
                    Time: 11:47:36

             Freeze Frame:
                    RPM: 3397 /min
                    Load: 76.0 %
                    Speed: 65.0 km/h
                    Temperature: 79.0°C
                    Temperature: 17.0°C
                    Absolute Pres.: 970.0 mbar
                    Voltage: 14.097 V

000771 - Cylinder 3 
               P0303 - 000 - Misfire Detected - MIL ON
             Freeze Frame:
                    Fault Status: 11100000
                    Fault Priority: 0
                    Fault Frequency: 1
                    Reset counter: 255
                    Mileage: 100904 km
                    Time Indication: 0
                    Date: 2020.02.17
                    Time: 11:47:36

             Freeze Frame:
                    RPM: 3397 /min
                    Load: 76.0 %
                    Speed: 65.0 km/h
                    Temperature: 79.0°C
                    Temperature: 17.0°C
                    Absolute Pres.: 970.0 mbar
                    Voltage: 14.097 V

004874 - Cylinder Disabling 
               P130A - 000 -  - Intermittent
             Freeze Frame:
                    Fault Status: 00100000
                    Fault Priority: 0
                    Fault Frequency: 4
                    Reset counter: 255
                    Mileage: 100904 km
                    Time Indication: 0
                    Date: 2020.02.17
                    Time: 11:47:56

             Freeze Frame:
                    RPM: 2323 /min
                    Load: 80.0 %
                    Speed: 15.0 km/h
                    Temperature: 87.0°C
                    Temperature: 20.0°C
                    Absolute Pres.: 970.0 mbar
                    Voltage: 14.351 V

000772 - Cylinder 4 
               P0304 - 000 - Misfire Detected - Intermittent - MIL ON
             Freeze Frame:
                    Fault Status: 10100000
                    Fault Priority: 0
                    Fault Frequency: 1
                    Reset counter: 255
                    Mileage: 100912 km
                    Time Indication: 0
                    Date: 2020.02.17
                    Time: 12:56:12

             Freeze Frame:
                    RPM: 895 /min
                    Load: 34.9 %
                    Speed: 0.0 km/h
                    Temperature: 73.0°C
                    Temperature: 44.0°C
                    Absolute Pres.: 960.0 mbar
                    Voltage: 13.843 V

Readiness: 0000 0000

-------------------------------------------------------------------------------
Address 02: Auto Trans        Labels: 09G-927-750.clb
   Part No SW: 09G 927 750 LQ    HW: 09G 927 750 LQ
   Component: AQ 250 6F           1771  
   Revision: 00H90000    Serial number:               
   Coding: 0000840
   Shop #: WSC 01357 011 00200
   VCID: 0B435A3B3F449F4FAC7-805E

No fault code found.

-------------------------------------------------------------------------------
Address 03: ABS Brakes        Labels: 5N0-614-109-C4.clb
   Part No SW: 5N0 614 109 Q    HW: 5N0 614 109 Q
   Component: J104    C4 450 V24D 0006  
   Revision: --H28---    Serial number: 00000003209840
   Coding: 0002336
   Shop #: WSC 01357 011 00200
   VCID: 392FD0F325585DDFCEB-806C

No fault code found.

-------------------------------------------------------------------------------
Address 08: Auto HVAC (J301)       Labels:| 3C8-907-336.clb
   Part No SW: 3C8 907 336 AJ    HW: 3C8 907 336 AJ
   Component: Climatic      H14 0305  
   Revision: 00009001    
   Coding: 0000001002
   Shop #: WSC 01357 011 00200
   ASAM Dataset: EV_Climatic A01005
   ROD: EV_ClimaBasis_VW36.rod
   VCID: 75B71CC34540F9BFEA3-8020

No fault code found.

-------------------------------------------------------------------------------
Address 09: Cent. Elect. (J519)       Labels:. 1K0-937-08x-09.clb
   Part No SW: 5K0 937 087 L    HW: 5K0 937 087 L
   Component: BCM PQ35 H+   111 0135  
   Revision: BL111001    
   Coding: 6D580A1B80232EC4808800851000050440015186524D8D605C8000000040
   Shop #: WSC 01357 011 00200
   VCID: 3E25C3EF30767AE7FB9-806A

   Subsystem 1 - Part No: 5N1 955 119 A  Labels: 1KX-955-119.CLB
   Component: WWS 020910 03  32  0010 
   Coding: 009795

1 Fault Found:
01259 - Fuel Pump Relay (J17) 
            009 - Open or Short to Ground
             Freeze Frame:
                    Fault Status: 01101001
                    Fault Priority: 5
                    Fault Frequency: 1
                    Reset counter: 54
                    Mileage: 97845 km
                    Time Indication: 0
                    Date: 2019.10.18
                    Time: 00:00:04

             Freeze Frame:
                        Term 15 Off
                    Voltage: 12.15 V
                        OFF
                        ON
                        OFF
                        OFF
                        OFF


-------------------------------------------------------------------------------
Address 15: Airbags        Labels: 5N0-959-655.lbl
   Part No SW: 5N0 959 655 P    HW: 5N0 959 655 P
   Component: J234__204 VW10 HI   1918  
   Revision: 22014000    Serial number: 003GJPK08FM%  
   Coding: 0012340
   Shop #: WSC 01357 011 00200
   VCID: 4ACD9F3F70BEC647571-801E

   Subsystem 1 - Part No: 5N0 959 339 A
   Component: BF-Gewichtsens. 001 0004

   Subsystem 2 - Serial number: 0000000000848S

   Subsystem 3 - Serial number: 0016.08.000000100000640015ÿ†63

   Subsystem 4 - Serial number: 640015ÿ†6332MTS651902500 ÿ†63

   Subsystem 5 - Serial number: 02500 ÿ†6342MTS632402500 ÿ†63

   Subsystem 6 - Serial number: 02500 ÿ†6351HTS6FNSKE9KR ÿ†63

   Subsystem 7 - Serial number: KE9KR ÿ†6361HTS67H7KE9KJ ÿ†63

   Subsystem 8 - Serial number: KE9KJ ÿ†63727TS608BBD9KR ÿ†63

   Subsystem 9 - Serial number: BD9KR ÿ†63827TS6601CB6KR ÿ

   Subsystem 10 - Serial number: CB6KR ÿ

No fault code found.

-------------------------------------------------------------------------------
Address 16: Steering wheel (J527)       Labels:| 5K0-953-569.clb
   Part No SW: 5K0 953 569 AL    HW: 5K0 953 569 AL
   Component: LENKS.MODUL   016 0180  
   Revision: --X01---    Serial number: 20180909200228
   Coding: 198A140000
   Shop #: WSC 57915 001 1048576
   ASAM Dataset: EV_VW360SteerWheelUDS A03004
   ROD: EV_VW360SteerWheelUDS.rod
   VCID: 025D771F048EDE07DF1-8056

   Multifunction steering wheel control module: 
   Subsystem 1 - Part No SW: 5K0 959 542     HW: 5K0 959 542   Labels: 3C8-959-537.CLB
   Component: E221__MFL-TAS  H05 0010 
   Serial number: 0126338             
   Coding: 820000

No fault code found.

-------------------------------------------------------------------------------
Address 17: Instruments (J285)       Labels:| 5K0-920-xxx-17.clb-SRI1
   Part No SW: 5N0 920 972 B    HW: 5N0 920 972 B
   Component: KOMBI         H20 0420  
   Serial number: 00000000000000
   Coding: 210F00
   Shop #: WSC 01357 011 00200
   ASAM Dataset: EV_Kombi_UDS_VDD_RM09 A04089
   ROD: EV_Kombi_UDS_VDD_RM09_004_VW32.rod
   VCID: 323DE7DFF4AEAE870F1-8066

No fault code found.

-------------------------------------------------------------------------------
Address 19: CAN Gateway        Labels:. 7N0-907-530-V1.clb
   Part No SW: 7N0 907 530 A    HW: 1K0 907 951 
   Component: J533  Gateway   H25 5603  
   Revision:   H25       Serial number: 170910F1002108
   Coding: FD827F0740061300006002
   Shop #: WSC 01357 011 00200
   VCID: 2E05F3AFEC168A676B9-807A

1 Fault Found:
01300 - Control Module for Navigation with CD-Rom (J401) 
            004 - No Signal/Communication
             Freeze Frame:
                    Fault Status: 01100100
                    Fault Priority: 2
                    Fault Frequency: 1
                    Reset counter: 58
                    Mileage: 100748 km
                    Time Indication: 0
                    Date: 2020.02.10
                    Time: 18:25:48


-------------------------------------------------------------------------------
Address 22: AWD        Labels: 0AY-907-554-V1.clb
   Part No SW: 0AY 907 554 D    HW: 0AY 907 554 D
   Component: Haldex 4Motion      0042  
   Coding: 0000005
   Shop #: WSC 00000 000 00000
   VCID: 4CC199277ACAD87765D-8018

No fault code found.

-------------------------------------------------------------------------------
Address 25: Immobilizer (J334)       Labels:| 5K0-920-xxx-25.clb
   Part No SW: 5K0 953 234     HW: 5K0 953 234 
   Component: IMMO          H20 0420  
   Serial number: 00000000000000
   Coding: 000000
   Shop #: WSC 00000 000 00000
   ASAM Dataset: EV_Immo_UDS_VDD_RM09 A03008
   ROD: EV_Immo_UDS_VDD_RM09.rod
   VCID: 6A8D3FBF1CFE2647771-803E

No fault code found.

-------------------------------------------------------------------------------
Address 2E: Media Player 3 (J650)       Labels:. 5N0-035-342.lbl
   Part No SW: 5N0 035 342 C    HW: 5N0 035 342 C
   Component: SG EXT.PLAYER H13 0111  
   Revision: A1001003    Serial number: 7668640040    
   Coding: 020000
   Shop #: WSC 01357 011 00200
   VCID: 270B068BCFECDB2FA8F-8072

No fault code found.

-------------------------------------------------------------------------------
Address 37: Navigation
Cannot be reached

-------------------------------------------------------------------------------
Address 42: Door Elect, Driver        Labels:. 1K0-959-701-MIN3.clb
   Part No SW: 5N0 959 701 D    HW: 5N0 959 701 D
   Component: Tuer-SG         009 2101  
   Coding: 0001205
   Shop #: WSC 01357 011 00200
   VCID: 3635DBCF1446B2A7239-8062

No fault code found.

-------------------------------------------------------------------------------
Address 44: Steering Assist        Labels: 5N1-909-144.clb
   Part No SW: 5N1 909 144 S    HW: 5N1 909 148 K
   Component: J500__APA-BS KL.286 1501  
   Revision: 1BH04843    Serial number: 00183020086101
   Coding: 0000258
   Shop #: WSC 57915 001 1048576
   VCID: 42DDB71F488E1E079F1-8016

No fault code found.

-------------------------------------------------------------------------------
Address 4F: Centr. Electr. II (J520)       Labels:. 1K0-907-532.clb
   Part No SW: 7N0 907 532     HW: 1K0 907 951 
   Component: EZE_2         H25 5603  
   Revision:   H25       Serial number: 170910F1002108
   Coding: 050B0500
   Shop #: WSC 01357 011 00200
   VCID: 6FBB2EAB279CC36F20F-803A

   Subsystem 1 - Part No SW: 8R0 959 591 A    HW: 8R0 959 591 
   Component: J245EE20SKB13  H02 0220 
   Serial number: 0123456789ABCDEFGHIJ

   Subsystem 2 - Part No SW: 8R0 959 591 A    HW: 8R0 959 591 
   Component: J394EE20SKB13  H02 0220 
   Serial number: 0123456789ABCDEFGHIJ

No fault code found.

-------------------------------------------------------------------------------
Address 52: Door Elect, Pass.        Labels:. 1K0-959-702-MIN3.clb
   Part No SW: 5N0 959 702 D    HW: 5N0 959 702 D
   Component: Tuer-SG         009 2101  
   Coding: 0001204
   Shop #: WSC 01357 011 00200
   VCID: 372BD6CB134C4BAF38F-8062

No fault code found.

-------------------------------------------------------------------------------
Address 53: Parking Brake        Labels: 3AA-907-801.clb
   Part No SW: 3AA 907 801 D    HW: 3AA 907 801 D
   Component: J540 EPB4  VW-53083 0006  
   Revision:   H18       Serial number: 00000000090942
   Coding: 0023057
   Shop #: WSC 01357 011 00200
   VCID: 323DE7DFF82EAE870F1-8066

No fault code found.

-------------------------------------------------------------------------------
Address 56: Radio (J503)       Labels:. 5M0-035-1xx-56.clb
   Part No SW: 6RD 035 187 B    HW: 6RD 035 187 B
   Component: MIB2-S-R-CN   036 0317  
   Revision: -----001    Serial number: VWZ6Z2Q7096262
   Coding: 1600044004000A
   Shop #: WSC 14990 001 1048576
   VCID: 46D5AB0F68A62227B39-8012

2 Faults Found:
00532 - Supply Voltage B+ 
            002 - Lower Limit Exceeded - Intermittent
             Freeze Frame:
                    Fault Status: 00100010
                    Fault Priority: 3
                    Fault Frequency: 1
                    Reset counter: 94
                    Mileage: 97845 km
                    Time Indication: 0
                    Date: 2022.03.26
                    Time: 06:35:45

00446 - Function Limitation due to Under-Voltage 
            002 - Lower Limit Exceeded - Intermittent
             Freeze Frame:
                    Fault Status: 00100010
                    Fault Priority: 3
                    Fault Frequency: 1
                    Reset counter: 94
                    Mileage: 97845 km
                    Time Indication: 0
                    Date: 2022.03.26
                    Time: 06:31:41


-------------------------------------------------------------------------------
Address 62: Door, Rear Left        Labels:. 1K0-959-703-GEN3.clb
   Part No SW: 5N0 959 703 E    HW: 5N0 959 703 E
   Component: Tuer-SG         007 2102  
   Coding: 0001168
   Shop #: WSC 01357 011 1012552
   VCID: 392FD0F325585DDFCEB-806C

No fault code found.

-------------------------------------------------------------------------------
Address 65: Tire Pressure (J502)       Labels:. 1K0-937-08x-65.clb
   Part No SW: 5K0 937 087 L    HW: 5K0 937 087 L
   Component: RDK           111 0821  
   Coding: 018705
   Shop #: WSC 01357 011 00200
   VCID: 3E25C3EF30767AE7FB9-806A

No fault code found.

-------------------------------------------------------------------------------
Address 72: Door, Rear Right        Labels:. 1K0-959-704-GEN3.clb
   Part No SW: 5N0 959 704 E    HW: 5N0 959 704 E
   Component: Tuer-SG         007 2102  
   Coding: 0001168
   Shop #: WSC 01357 011 1012552
   VCID: 3A2DCFFF205E56C7C71-806E

No fault code found.

-------------------------------------------------------------------------------
Address 77: Telephone (J412)       Labels:| 7P6-035-730.clb
   Part No SW: 7P6 035 730 C    HW: 7P6 035 730 C
   Component: TELEFON       H05 0440  
   Revision: 1B001001    Serial number: 00007668517410
   Coding: 0A00000000010100
   Shop #: WSC 01357 011 00200
   ASAM Dataset: UHVNA A01007
   ROD: UHVNA.rod
   VCID: 323DE7DFF4AEAE870F1-8066

2 Faults Found:
9457427 - Left audio channel for speech/telephone 
          B104F 13 [009] - Short to GND
          Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 4
                    Fault Frequency: 29
                    Reset counter: 77
                    Mileage: 100748 km
                    Date: 2020.02.10
                    Time: 18:25:44

9457171 - Right audio channel for speech/telephone 
          B104E 13 [009] - Short to GND
          Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 4
                    Fault Frequency: 1
                    Reset counter: 58
                    Mileage: 100748 km
                    Date: 2020.02.10
                    Time: 18:25:44


End----------(Elapsed Time: 01:33, VBatt start/end: 12.5V/12.4V)-----------
4 - Wife called Sunday 2/9/2020 stating engine light had come on and car was struggling. I got it, saw the EPC light had come on and drove it around. The car was rumbling/vibrating and I limped it home. On the following Monday I hooked up my VAGCOM and pulled a full scan. Scan revealed much of the same as above scan, except it did not have a cylinder 3 misfire, only cylinder 4. I went to the auto parts store and picked up an ignition coil (Intermotor E1075) and swapped it out for cylinder 4. The car seemed to be running fine after this, so I cleared the faults and considered it done.

The following Saturday I replaced all the plugs for good measure (Autolite XP Iridium XP 3923). I looked up the standard gap on the plugs which was ~ 1mm, or 39 MILS. The plugs were slightly larger than that, but I figured they were within tolerance so didnt mess with them and installed them. I did break the #3 cylinder ignition pack clip when doing this, but the connector still seemed to seat fine (I ordered a replacement plug and plan on fixing this when it arrives, but I doubt it's related to what's going on).

The following Monday (yesterday), wife called again and said the same thing was happening. Engine light and EPC light on and car strugling. I picked it up, limped it home and ran a diagnosis. This time it showed cylinder 3 and cylinder 4 misfire (among the other faults listed above). So, I took the plugs back out, re-gapped them to about 38-39 MILS. After starting the car it still sounded like it was misfiring and "rumbly" so I called it quits and here I am asking for advice.

I suspect the fuel pump relay fault needs to be addressed, but I'm not really sure where to start. I did pay for access to VW's site where they keep maintenance and repair manuals a long time ago. Searching through that I didn't see much on addressing this issue. I did see that the relay appears to be above the left foot of the driver and that I would need to remove the lower trim panel to access it.

5 - Currently have aftermarket plugs (Autolite XP Iridium XP 3923) and an ignition coil (Intermotor E1075) in Cylinder 4. No other aftermarket parts or anything installed.

6 - Specific problem is the motor sounds awful. It's misfiring and rumbling and I'm not sure what to go after next (or to call in the experts). I DO HAVE AN APPOINTMENT WITH MY MECHANIC ON MONDAY 2/24/2020, BUT I'M HOPING I CAN MAKE HEADWAY BEFORE THEN AND AVOID THE TRIP. I don't mind taking it to him and trust him, but would prefer to avoid paying for something I could fix on my own (if that's the case).
 
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   #2  

Jack@European_Parts

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Welcome to the VCDS forum?

Did you know there is a campaign recall for fuel pumps, relay or control module & injectors for this vehicle and useful life warranty is still active?

Also did you know there is a TSB for the wire harness and TV or EPC related aforementioned by you?

Did you want to provide the VIN number for full disclosure?

Did you read the entire JPPSG thread every page?

Can you please post all OBD2 mode data too, especially mode 3 & 9?

Did you know you can seek reimbursement for the diagnosis path or time spent at private repair shops or even your VCDS system costs if you read the JPPSG as per EPA guide?

Did you observe the fuel pump relay current tracks in WD in RTFB?

Do you have RTFB?
 
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   #3  

DannyKCMO

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Welcome to the VCDS forum?
Thanks

Did you know there is a campaign recall for fuel pumps, relay or control module & injectors for this vehicle and useful life warranty is still active?
No, I was not aware. I will call the dealership where I bought it in the morning and inquire about this. Thanks!

Also did you know there is a TSB for the wire harness and TV or EPC related aforementioned by you?
I did not.

Did you want to provide the VIN number for full disclosure?
I can if it's needed?

Did you read the entire JPPSG thread every page?
No. I will now, apologies. Appears there's useful info in there I should have read beforehand.

Can you please post all OBD2 mode data too, especially mode 3 & 9?
Sure, if I dont get anywhere with the dealership I will follow up with this information.

Did you know you can seek reimbursement for the diagnosis path or time spent at private repair shops or even your VCDS system costs if you read the JPPSG as per EPA guide?
I was not aware, I will inquire with the dealership. Thanks again.

Did you observe the fuel pump relay current tracks in WD in RTFB?
I did not, and do not have that book. Sounds like I may need to invest in one.

Do you have RTFB?
See above.
 
   #4  

Uwe

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If you think this is a fueling issue, please have a look at the fuel pressures (specified and actual) as well as the fuel pump duty cycle in MVB 106.

I think (but am not certain) that the fault in 09 could cause hard starting, because the transfer pump probably doesn't run when the door is opened, but without the transfer pump running at all when the ignition is on, I don't think the engine would run at all...?

-Uwe-
 
   #5  

Jack@European_Parts

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Did you know mechanical tests are never to be substituted for block values with FP PSI because sensors can report air with no volume present?

Did you know if the block values show dead, or deviation from spec well that indicates that?
 
   #6  

Jack@European_Parts

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Have you checked battery health and charging system function because if low voltage is present and indeed was present on FP relay DTC, it could raise an amperage draw to the TV during crank process and wires are known to be insufficient already to this device or even the FP?
 
   #7  

DannyKCMO

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So I felt like I was getting in over my head and took the car into the VW dealership. They just called me and said the #3 and #4 coils need to be replaced. They said the coil I used in #4 is not an OEM part and so it may be causing issues. They also said the plugs I put in were not OEM and may also be contributing to the problem. They recommended replacing all 4 coils and plugs with OEM.

I asked them about the fuel pump relay code and they said their scan did not reveal any fuel pump relay fault. I find this a bit odd.

So, I'm going to have them just do the coils and plugs.
 
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