Transporter 2013 Defroster Actuator Stuck - help please.

   #1  

Timmy

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Hi guys,

looking for some assistance with the below error please, my defroster won't go onto the screen correctly and it will only push air to it when selecting feet and screen, I have replaced the motor but it's still doing the same, the motor sort of stutters when trying to select the different positions, when the motor was out I tried to move the vent levers manually and they moved without any real pressure so assuming that's okay, also applied power directly to the old and new motors and both seem to work correctly but swapped it anyway, has anyone come across this before?

Thanks, Tim.

Wednesday,18,December,2019,19:30:29:49885
VCDS -- Windows Based VAG/VAS Emulator Running on Windows 7 x86
VCDS Version: 19.6.1.0 HEX-V2 CB: 0.4508.4
Data version: 20190529 DS308.0
www.Ross-Tech.com


VIN: WV1ZZZ7HZDH124033 License Plate: TII VMY 181219



--------------------------------------------------------------------------------
--------------------------------------------------------------------------------


Address 08: Auto HVAC Labels: 7E5-907-047.clb
Control Module Part Number: 7E0 907 047 M HW: 7E0 907 047 M
Component and/or Version: Climatic-T5 H22 0607
Software Coding: 0000000002
Work Shop Code: WSC 12345 123 00001
ASAM Dataset: EV_ClimaticT5 A01003 (VN75)
ROD: EV_ClimaT5Basis.rod
VCID: 34311FBE4EB742771E1-8060
1 Fault Found:

9474161 - Motor for Defroster Flap
B1090 71 [009] - Actuator stuck
Confirmed - Tested Since Memory Clear
Freeze Frame:
Fault Status: 00000001
Fault Priority: 2
Fault Frequency: 1
Reset counter: 201
Mileage: 188928 km
Date: 2075.14.12
Time: 19:18:34
 
   #2  

Mari

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... start with posting a full autoscan, not only a part of it...

Faultcode says actuator stuck, so try output test or basic settings... see if the flap moves or not!
 
   #3  

Timmy

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Hi Mari,

I didn't think the rest of the code would be relevant, but here it is. I did try to run a couple of tests, one stated something like module test not supported and another one which I think was a flap end stop test showed as finished successfully.

Ignore the seat faults as I haven't finished wiring them yet, also I'm aware of the light ones as well, also need more wiring.

Code:
Monday,02,December,2019,22:39:17:49885
VCDS -- Windows Based VAG/VAS Emulator Running on Windows 7 x86
VCDS Version: 19.6.1.0  HEX-V2 CB: 0.4508.4
Data version: 20190529 DS308.0
www.Ross-Tech.com


VIN: WV1ZZZ7HZDH124033   License Plate: T11VMY 021219
Mileage: 187540km-116531mi   Repair Order: 



--------------------------------------------------------------------------------
--------------------------------------------------------------------------------


Chassis Type: 7H-VN75 (6N0)
Scan: 01 03 04 08 09 15 17 19 25 56 0B

VIN: WV1ZZZ7HZDH124033   Mileage: 187540km-116531miles

01-Engine -- Status: OK 0000
03-ABS Brakes -- Status: OK 0000
04-Steering Angle -- Status: OK 0000
08-Auto HVAC -- Status: Malfunction 0010
09-Cent. Elect. -- Status: Malfunction 0010
15-Airbags -- Status: OK 0000
17-Instruments -- Status: OK 0000
19-CAN Gateway -- Status: Malfunction 0010
25-Immobilizer -- Status: OK 0000
56-Radio -- Status: Not registered 0011
-------------------------------------------------------------------------------
Address 01: Engine (J623-CAAC)       Labels:. 03L-906-022-CAA.clb
   Part No SW: 03L 906 019 GH    HW: 03L 907 309 M
   Component: R4 2,0L EDC   H45 5576  
   Revision: 26H45---    Serial number: 00000000000000
   Coding: 01194012232400080000
   Shop #: WSC 02736 790 50316
   ASAM Dataset: EV_ECM20TDI01103L906019GH 003003
   ROD: EV_ECM20TDI01103L906019FM_003.rod
   VCID: 77ABE8B21F41696FFB3-8022

No fault code found.
Readiness: 0 0 0 0 0 

-------------------------------------------------------------------------------
Address 03: ABS Brakes (-----)       Labels: 7E0-907-37x-MK25AXT.clb
   Part No SW: 7E0 907 379 K    HW: 7E0 907 379 E
   Component: ESP MK25A XT  H43 0110  
   Revision: 00H43001    
   Coding: 508724AD89A60A9924A29174A96110
   Shop #: WSC 02736 790 49152
   VCID: 3A2D31866C53B407C4D-806E

No fault code found.

-------------------------------------------------------------------------------
Address 08: Auto HVAC (J301)       Labels:| 7E5-907-047.clb
   Part No SW: 7E0 907 047 M    HW: 7E0 907 047 M
   Component: Climatic-T5   H22 0607  
   Revision: 00001002    
   Coding: 0000000002
   Shop #: WSC 12345 123 00001
   ASAM Dataset: EV_ClimaticT5 A01003
   ROD: EV_ClimaT5Basis.rod
   VCID: 34311FBE4EB742771E1-8060

3 Faults Found:
9474161 - Motor for Defroster Flap 
          B1090 71 [008] - Actuator stuck
          Intermittent - Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 2
                    Fault Frequency: 215
                    Reset counter: 197
                    Mileage: 185591 km
                    Date: 2019.11.11
                    Time: 20:23:09

9479442 - Control Circuit for Front Right Seat Heater 
          B10A5 12 [009] - Short to Plus
          Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 3
                    Fault Frequency: 1
                    Reset counter: 153
                    Mileage: 187350 km
                    Date: 2019.11.30
                    Time: 14:08:33

9479698 - Control Circuit for Front Left Seat Heater 
          B10A6 12 [009] - Short to Plus
          Confirmed - Tested Since Memory Clear
             Freeze Frame:
                    Fault Status: 00000001
                    Fault Priority: 3
                    Fault Frequency: 1
                    Reset counter: 153
                    Mileage: 187350 km
                    Date: 2019.11.30
                    Time: 14:08:29


-------------------------------------------------------------------------------
Address 09: Cent. Elect. (J519)       Labels:. 7H0-937-08x-09.clb
   Part No SW: 7H0 937 090 D    HW: 7H0 937 090 
   Component: BCM PQ25 Max4 H74 0726  
   Revision: B9074001    Serial number: 0661 234140059
   Coding: F8A039380A212011002808903C2B84511090435F60060000320000000000
   Shop #: WSC 05205 002 104857
   VCID: 2F3B10D2A71161AF633-807A

   Subsystem 1 - Part No SW: 7E0 959 801 B    HW: 7E0 959 801 B  Labels: 7E0-959-80X-V1.CLB
   Component: J386__TSG_FT  002 3313 
   Serial number: --------------------
   Coding: 010000

   Subsystem 2 - Part No SW: 7E0 959 802 B    HW: 7E0 959 802 B  Labels: 7E0-959-80X-V1.CLB
   Component: J387__TSG_BT  002 3313 
   Serial number: --------------------
   Coding: 000000

   Subsystem 3 - Part No SW: 5G0 959 442 L    HW: 5G0 959 442 L
   Component: E221__MFL-DC1  H11 0103 
   Serial number: 29160001628220016484
   Coding: A5FFFF

3 Faults Found:
00978 - Lamp for Low Beam; Left (M29) 
            010 - Open or Short to Plus
             Freeze Frame:
                    Fault Status: 01101010
                    Fault Priority: 3
                    Fault Frequency: 1
                    Reset counter: 157
                    Mileage: 187549 km
                    Time Indication: 0
                    Date: 2014.04.24
                    Time: 22:23:32

00979 - Lamp for Low Beam; Right (M31) 
            010 - Open or Short to Plus
             Freeze Frame:
                    Fault Status: 01101010
                    Fault Priority: 3
                    Fault Frequency: 1
                    Reset counter: 157
                    Mileage: 187549 km
                    Time Indication: 0
                    Date: 2014.04.24
                    Time: 22:23:32

01504 - Bulb for License-Plate Light (X) 
            010 - Open or Short to Plus
             Freeze Frame:
                    Fault Status: 01101010
                    Fault Priority: 3
                    Fault Frequency: 1
                    Reset counter: 157
                    Mileage: 187549 km
                    Time Indication: 0
                    Date: 2014.04.24
                    Time: 22:23:32


-------------------------------------------------------------------------------
Address 15: Airbags (J234)       Labels:| 5K0-959-655.clb
   Part No SW: 7E0 959 655 B    HW: 7E0 959 655 B
   Component: VW10Airbag009 H07 0013  
   Revision: --------    Serial number: 003HL00H9LRT
   Coding: 000000000000000000000000000000003039
   Shop #: WSC 02734 790 50316
   ASAM Dataset: EV_AirbaVW10BPAVN750 A01026
   ROD: EV_AirbaVW10BPAVN750_VW12.rod
   VCID: 353722BA45CD5B7F29F-8060

No fault code found.

-------------------------------------------------------------------------------
Address 17: Instruments (J285)       Labels:| 5K0-920-xxx-17.clb-SRI1
   Part No SW: 7E0 920 960 G    HW: 7E0 920 960 G
   Component: KOMBI         H06 0605  
   Serial number: 00000000000000
   Coding: 460800
   Shop #: WSC 02736 790 50316
   ASAM Dataset: EV_Kombi_UDS_VDD_RM09 A04716
   ROD: EV_Kombi_UDS_VDD_RM09_004_VW32.rod
   VCID: 2D070ADAAD9D13BF51F-8078

No fault code found.

-------------------------------------------------------------------------------
Address 19: CAN Gateway (J533)       Labels:. 6N0-909-901-6R.clb
   Part No SW: 6N0 909 901     HW: 7H0 937 090 
   Component: GW-K-CAN TP20 H74 0726  
   Revision: B9074001    
   Coding: 042300
   Shop #: WSC 05205 002 104857
   VCID: 70B9D3AE7AAF3E573A9-8024

1 Fault Found:
01044 - Control Module Incorrectly Coded 
            000 - -
             Freeze Frame:
                    Fault Status: 01100000
                    Fault Priority: 2
                    Fault Frequency: 1
                    Reset counter: 255
                    Mileage: 185483 km
                    Time Indication: 0
                    Date: 2014.04.03
                    Time: 01:12:23


-------------------------------------------------------------------------------
Address 25: Immobilizer (J334)       Labels:| 5K0-920-xxx-25.clb
   Part No SW: 5K0 953 234     HW: 5K0 953 234 
   Component: IMMO          H06 0605  
   Serial number:               
   Coding: 000000
   Shop #: WSC 00000 000 00000
   ASAM Dataset: EV_Immo_UDS_VDD_RM09 A03709
   ROD: EV_Immo_UDS_VDD_RM09.rod
   VCID: 6A8DC1C65CF3C48774D-803E

No fault code found.

-------------------------------------------------------------------------------
Address 56: Radio
Cannot be reached

End----------(Elapsed Time: 01:32, VBatt start/end: 14.4V/14.4V)-----------
 
   #5  

Timmy

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   #6  

Timmy

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Iichel, I have tried to run the defroster flap test and I get a message stating 'This output is not supported by control module'

Really stuck now:(
 
   #7  

Jack@European_Parts

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Tests can not always be done in controller or adapted if a DTC exists, did you remove arm from motor to see if it can clear DTC?
 
   #8  

Timmy

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Thanks Jack, still no different.

However a couple of months ago installed new HVAC controls to allow for heated seats, so I thought I'd swap back to the old controls and hey presto, all is working fine, what I don't understand is that I coded the new controls and ran flap calibration etc. and all has been good up until couple of weeks ago when I noticed that then screen wasn't demisting, any ideas on this at all?
 
   #9  

Jack@European_Parts

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Do you think maybe bad new controller or connection issue at controller or are you sure the retrofit is correct?
 
   #10  

Timmy

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A faulty controller is possible, I've just re-calibrated them and no change, the part number I purchased is 7E0 907 047M ZJU my original unit is 7E5 907 047 BNWZU.

All wiring looks ok, I haven't touched the wiring yet for the heated seat addition, but have found that the wiring I need to tap into for pins 12 & 13 are actually presented at a connector behind the glove box so was adding them there anyway.

It's really getting frustrating now tbh, I think I'll put the old controllers back in for now as my screen doesn't clear due to this issue and I'll contact the company I bought the other ones from, bit of a pain as they are based in Germany.
 
   #12  

Timmy

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Just a little update, I contacted the company and they asked me to send the unit back and if it was found to be faulty then they would refund me, a few days after I sent it back my money was refunded, they didn't say if they tested it and it was genuinely faulty, so I'm now on the hunt for a new control unit.

Thanks for all your input.:thumbs:
 
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