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Thread: Function not supported by gateway

  1. #1
    Verified VCDS User
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    Function not supported by gateway

    My car just came back from Audi service center after service and i found they have deleted all the tweaks done by me and restore it to original so i tried to do all that again but as i connected vcds its coming Function not supported by gateway. Please help what could be the reason before this i have used same laptop same cable on same car never had this issue.

  2. #2
    Ross-Tech Employee
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    What kind of car? What version of VCDS? Is the key on in the ignition? What color are the LEDs on the interface cable?

  3. #3
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    Audi A6 c7 2018 petrol, VCDS 19.6.2, yes it’s in ignition, green blink on cable.

  4. #4
    Benevolent Dictator Uwe's Avatar
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    Green LED just means it has power on Vbatt (pin 16 of the diagnostic connector).

    [Options] -> [Test] in VCDS please. Look at the last line: What is the voltage shown by Vign?

    If that's less than 11V, your ignition isn't really on. If it's over 11V, try opening the car's hood ("bonnet").

    -Uwe-
    The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

  5. #5
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    It’s showing 12.5v

  6. #6
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    Have done by opening Bonet also result is same.

  7. #7
    Benevolent Dictator Uwe's Avatar
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    What happens if you try to access the Gateway directly?
    [Select]
    [19-CAN Gateway]

    -Uwe-
    The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

  8. #8
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    Same not supported by gateway

  9. #9
    Benevolent Dictator Uwe's Avatar
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    Quote Originally Posted by samridh View Post
    Same not supported by gateway
    That doesn't make sense to me.

    At what point, exactly, does VCDS say that when you click:
    [Select]
    [19-CAN Gateway]

    -Uwe-
    The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

  10. #10
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    It try 2-3 times then this error comes

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