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Thread: Product issue

  1. #1
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    Product issue

    I have a 04 audi a4 b6 avant. Ive used the VCDS and hexv2 tool before on it and had it working. I went to use it today and it fully recognizes the car yet will not connect to any moduals to pull any information. I always end up with the same error Failure to communicate (0). Even when trying to run a auto scan. I updated the software yet it still says update required. Ive attached photos of my issue. I have no idea why this seems to be unable to connect at all even though 5 months ago it connected just fine to my moduals. Aftermarket radio unplugged, Hexv2 lights up green. Tried with car running and with car off no differences

    https://ibb.co/J27JrQQ

    https://ibb.co/4SC8B57

    https://ibb.co/Kx8tB57

  2. #2
    Verified VCDS User TBAx's Avatar
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    Problem seems to be the missing interface update, that you were trying in the last screenshot. However it didn't succeed (null device error).
    Could you try performing the interface update again?

  3. #3
    VCDS Distributor Boki Ar's Avatar
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  5. #4
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    Quote Originally Posted by TBAx View Post
    Problem seems to be the missing interface update, that you were trying in the last screenshot. However it didn't succeed (null device error).
    Could you try performing the interface update again?
    Thats exactly what I had to do I was finally able to get it to get the update to work and everything worked like a charm again. Went under options-net-config-update. wouldn't show up then finally it went through thanks!

  6. Likes Boki Ar, Uwe liked this post

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