Hi -- I have a Hex-Net Pro and when I plug it into the car the lights do not come on --only when I plug it into the computer it turns on and when I do a test I get this Questionable status:

A little bit of background -- the battery died in my 2015 Golf Sportwagen and my wife had the battery replaced and the shop plugged into the OBD2 and reset the battery adaptation. Any chance that could that somehow have fried the port?