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Thread: Touareg 2019 - No answer

  1. #1
    Verified VCDS User
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    Touareg 2019 - No answer

    Hello,
    I can't read out a brand new 2019 Touareg. Only just gateway controller.
    What is the solution?
    Ignition was on (the engine not run)

    I lost a customer...

    Code:
    Wednesday,20,November,2019,15:45:48:64377
    VCDS -- Windows Based VAG/VAS Emulator Running on Windows 7 x64(VirtualBox)
    VCDS Version 19.6.2.0 (x64)  HEX-V2 CB: 0.4508.4
    Data version: 20190930 DS308.0
    www.Ross-Tech.com
    
    Workshop Code: 790 73430 000063
    
    VIN:    License Plate: RMA-627
    
    
    
    --------------------------------------------------------------------------------
    --------------------------------------------------------------------------------
    
    
    Gateway Installation List:  4N2 907 468 AB
    
    01-Engine -- Status: OK 0000
    02-Auto Trans -- Status: OK 0000
    03-ABS Brakes -- Status: OK 0000
    06-Seat Mem. Pass -- Status: OK 0000
    09-Cent. Elect. -- Status: Malfunction 0010
    13-Auto Dist. Reg -- Status: OK 0000
    15-Airbags -- Status: OK 0000
    16-Steering wheel -- Status: OK 0000
    17-Instruments -- Status: OK 0000
    19-CAN Gateway -- Status: OK 0000
    2B-Steer. Col. Lock -- Status: OK 0000
    36-Seat Mem. Drvr -- Status: OK 0000
    42-Door Elect, Driver -- Status: OK 0000
    44-Steering Assist -- Status: OK 0000
    46-Central Conv. -- Status: OK 0000
    52-Door Elect, Pass. -- Status: OK 0000
    5F-Information Electr. -- Status: OK 0000
    65-Tire Pressure -- Status: OK 0000
    6C-Back-up Cam. -- Status: OK 0000
    6D-Trunk Elect. -- Status: OK 0000
    74-Chassis Control -- Status: OK 0000
    81-Gear Shift -- Status: OK 0000
    A5-Frt Sens. Drv. Assist -- Status: OK 0000
    AC-Reductant Control -- Status: OK 0000
    CA-Sunroof -- Status: OK 0000
    CB-Rear Axle Steering -- Status: OK 0000
    
    --------------------------------------------------------------------------------
    --------------------------------------------------------------------------------
    
    
    Chassis Type: 4N2
    Scan: 01 02 03 06 09 13 15 16 17 19 2B 36 42 44 46 52 5F 65 6C 6D
              74 81 A5 AC CA CB
    
    
    01-Engine -- Status: OK 0000
    02-Auto Trans -- Status: OK 0000
    03-ABS Brakes -- Status: OK 0000
    06-Seat Mem. Pass -- Status: OK 0000
    09-Cent. Elect. -- Status: Malfunction 0010
    13-Auto Dist. Reg -- Status: OK 0000
    15-Airbags -- Status: OK 0000
    16-Steering wheel -- Status: OK 0000
    17-Instruments -- Status: OK 0000
    19-CAN Gateway -- Status: OK 0000
    2B-Steer. Col. Lock -- Status: OK 0000
    36-Seat Mem. Drvr -- Status: OK 0000
    42-Door Elect, Driver -- Status: OK 0000
    44-Steering Assist -- Status: OK 0000
    46-Central Conv. -- Status: OK 0000
    52-Door Elect, Pass. -- Status: OK 0000
    5F-Information Electr. -- Status: OK 0000
    65-Tire Pressure -- Status: OK 0000
    6C-Back-up Cam. -- Status: OK 0000
    6D-Trunk Elect. -- Status: OK 0000
    74-Chassis Control -- Status: OK 0000
    81-Gear Shift -- Status: OK 0000
    A5-Frt Sens. Drv. Assist -- Status: OK 0000
    AC-Reductant Control -- Status: OK 0000
    CA-Sunroof -- Status: OK 0000
    CB-Rear Axle Steering -- Status: OK 0000
    -------------------------------------------------------------------------------
    Address 01: Engine
    Cannot be reached
    
    -------------------------------------------------------------------------------
    Address 02: Auto Trans
    Cannot be reached
    
    -------------------------------------------------------------------------------
    Address 03: ABS Brakes
    Cannot be reached
    
    -------------------------------------------------------------------------------
    Address 06: Seat Mem. Pass
    Cannot be reached
    
    -------------------------------------------------------------------------------
    Address 09: Cent. Elect.
    Cannot be reached
    Unable to communicate with address 09. Are you sure the doors are unlocked?
    
    -------------------------------------------------------------------------------
    Address 13: Auto Dist. Reg
    Cannot be reached
    
    -------------------------------------------------------------------------------
    Address 15: Airbags
    Cannot be reached
    
    -------------------------------------------------------------------------------
    Address 16: Steering wheel
    Cannot be reached
    
    -------------------------------------------------------------------------------
    Address 17: Instruments
    Cannot be reached
    
    -------------------------------------------------------------------------------
    Address 19: CAN Gateway (J533)       Labels:* None
       Part No SW: 4N2 907 468 AB    HW: 4N2 907 468 AB
       Component: Gateway       H14 0037  
       Revision: 8P030005    Serial number: 0588P511319326
       Coding: 0301000300000E407F07000000DB05325A9E00071C000000037D078E10000100
       Shop #: WSC 31414 029 00001
       ASAM Dataset: EV_CGateCONTIAU491 003150
       ROD: EV_CGateCONTIAU491_003_AU58.rod
       VCID: 79AFEE9F2956E55F8E9-802D
    
       Multi Function Steering Wheel Control Module: 
       Subsystem 1 - Part No SW: 5G0 959 442 AB    HW: 5G0 959 442 AB  Labels: 3C8-959-537.CLB
       Component: E221__MFL-DC1  H17 0052 
       Serial number: 39190000030640069044
       Coding: 2DFFFF
    
       Battery Monitoring Control Module: 
       Subsystem 2 - Part No SW: 8S0 915 181 C    HW: 8S0 915 181 C
       Component: J367-BDMHella  H10 9070 
       Serial number: 2981111005          
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 2B: Steer. Col. Lock
    Cannot be reached
    
    -------------------------------------------------------------------------------
    Address 36: Seat Mem. Drvr
    Cannot be reached
    
    -------------------------------------------------------------------------------
    Address 42: Door Elect, Driver
    Cannot be reached
    
    -------------------------------------------------------------------------------
    Address 44: Steering Assist
    Cannot be reached
    
    -------------------------------------------------------------------------------
    Address 46: Central Conv.
    Cannot be reached
    
    -------------------------------------------------------------------------------
    Address 52: Door Elect, Pass.
    Cannot be reached
    
    -------------------------------------------------------------------------------
    Address 5F: Information Electr.
    Cannot be reached
    
    -------------------------------------------------------------------------------
    Address 65: Tire Pressure
    Cannot be reached
    
    -------------------------------------------------------------------------------
    Address 6C: Back-up Cam.
    Cannot be reached
    
    -------------------------------------------------------------------------------
    Address 6D: Trunk Elect.
    Cannot be reached
    
    -------------------------------------------------------------------------------
    Address 74: Chassis Control
    Cannot be reached
    
    -------------------------------------------------------------------------------
    Address 81: Gear Shift
    Cannot be reached
    
    -------------------------------------------------------------------------------
    Address A5: Frt Sens. Drv. Assist
    Cannot be reached
    
    -------------------------------------------------------------------------------
    Address AC: Reductant Control
    Cannot be reached
    
    -------------------------------------------------------------------------------
    Address CA: Sunroof
    Cannot be reached
    
    -------------------------------------------------------------------------------
    Address CB: Rear Axle Steering
    Cannot be reached
    
    End----(Elapsed Time: 00:33, VBatt start/end: 11.9V/11.9V. VIgn 11.8V)-----

  2. #2
    Benevolent Dictator Uwe's Avatar
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    We have other scans from 2019 Touaregs and they work just fine.

    I suggest you try a real PC instead of VirtualBox, which is an unsupported environment.

    Also try opening the hood.

    -Uwe-
    The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

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  4. #3
    Verified VCDS User hadez16's Avatar
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    Touareg 3 is Audi.
    So open the hood and activate parking brake before doing VCDS.

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  6. #4
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    Quote Originally Posted by hadez16 View Post
    Touareg 3 is Audi.
    So open the hood and activate parking brake before doing VCDS.
    Ditto. My Touareg won't give any readings unless i have the hood up. I'm pretty sure it is also mentioned in the VCDS HEX-V2 manual.
    Last edited by Poletheus; 11-26-2019 at 08:50 PM.
    2019 VW Touareg Launch Edition
    Reef Blue, Innovision Pack, Sunroof
    http://badges.fuelly.com/images/sig-metric/971321.png

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  8. #5
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    Yep, new security feature on new models. Hood must be up
    Q7 272PS | ABT Tuned to 325PS / 680Nm | Tech Pack | Dynamic Pack | Matrix Lights | Pan Roof | Trailer | Drv+Pass Mem Seats | TV | N-Vision | BOSE | DVD Changer | Homelink | Soft Door Close | Heat+Sound Ins Glass | Priv Glass | Heated Windscreen | Heated Steer Wheel | Adv Key | Elec Boot Cover | Side Assist | Air Suspension | Ambient Lighting | Heated+Fold Mirrors | Park Assist Pack | Load Fix Kit | Black Turbine Alloys | Matte Black Wrap

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