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Thread: Hex V2 Cable not working

  1. #1
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    Hex V2 Cable not working

    Hello,

    My Newish HEX V2 dongle seems to have stopped working randomly in the middle of a session,

    Ran an auto scan on an A3 then tried to go into Central electrics and nothing,

    windows doesnt recognise it being plugged in or out and neither do the LEDs on the unit come on as usual

    whats the closest place i can have it sent to be checked near Kenya?

  2. #2
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    Have you tested with annother USB cable ?
    Often USB printer cable is the same.

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  4. #3
    VCDS Distributor Mike@Gendan's Avatar
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    If you plug just in to the car, or just into the USB (i.e. not both at once), do any of the lights come on?

    How was the laptop powered up when it failed? Its own battery, a fixed mains supply, or a power invertor connected to the car's 12v socket?
    Apparently I should put something witty or profound in here.....

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  6. #4
    Benevolent Dictator Uwe's Avatar
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    Quote Originally Posted by naushad2982 View Post
    whats the closest place i can have it sent to be checked near Kenya?
    The folks you purchased it from in South Africa.

    -Uwe-
    The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

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