I just purchased a HEX V2 interface from Gendan Automotive to diagnose an ABS issue with my 2014 VW Crafter. As you can see from the attached auto scan only a limited number of modules are being scanned by the unit.

When trying to access any of the other modules directly (not via auto scan) I get 'No response from controller' message. The engine module more often than not fails to connect 'CAN failed' can been seen in the top left of the VCDS interface before showing the 'No response...' error.

Test shows CAN:OK K1:OK K2:OK

The primary system I'm using VCDS on is a late 2008 Macbook Pro running Windows 10 home bootcamp. I've now run the software on two other laptops - Windows 10 Pro on regular laptop and lastly an older laptop running Windows 7. All three give the same results.

I've covered all the points listed on the FAQ page, in particular the points pertaining to flakey connections, none have changed the outcome on any of the aforementioned operating systems. I'm using the latest version of VCDS available.

The VCDS manual states "Communication with all control modules is supported with the following functions; Control Module ID and Advanced ID, Fault Codes (Read and Clear), Supported Codes, Security Access, and Adaptation" - but the deeper I dig into the forum it seems this might not be the case, since the crafters limited availability in the US makes them difficult to study.

Has anyone overcome a similar issue or have I just been wasting my time?
Code:
Sunday,13,October,2019,18:23:29:31478
VCDS -- Windows Based VAG/VAS Emulator Running on Windows 10 x64
VCDS Version: 19.6.2.0 (x64)  HEX-V2 CB: 0.4508.4
Data version: 20190930 DS308.0
www.Ross-Tech.com


VIN: WV1ZZZ2EZE6017076   License Plate: 



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Chassis Type: 2E-N/A (2E - VW Crafter Panel Van (LT3 / 2006 > 2016))
Scan: 01 91 92 93 94 95 96 97 98 99 9A 9B 9C 9D 9E 9F A0 A1 A2 A3
          B0 B1 B2 B3 B4 B5 B6 C1
 
VIN: WV1ZZZ2EZE6017076   
-------------------------------------------------------------------------------
Address 01: Engine (J623-CKTC)       Labels:. 03L-906-012-CKT.clb
   Part No SW: 03L 906 012 C    HW: 03L 906 012 A
   Component: R4 2.0l TDI   H26 9977  
   Revision: 72H26---    Serial number: VWXDZ0M1047972
   Coding: 0119401020440C080000
   Shop #: WSC 131071 1023 2097151
   ASAM Dataset: EV_ECM20TDI01103L906012C 002018
   ROD: EV_ECM20TDI01103L906012A_002.rod
   VCID: 2411EC4DDE5C50478DF-8070

No fault code found.
Readiness: 0 0 0 0 1 

-------------------------------------------------------------------------------
Address 93: LT3 Immo        Labels: 2E0-905-865-93.clb
   Part No SW: 2E0 905 843 B    HW: 906 900 370 2
   Component: IMMO          1231  1306  
   Revision: 00231000    Serial number: VWXDZ0M1047972
   Shop #: WSC 00000 000 00000
   VCID: 2615F645A4E0A25793B-8072

No fault code found.

-------------------------------------------------------------------------------
Address 94: LT3 Airbag 
   Part No HW: 9069005701
   Shop #: WSC 00117 555 00000
   ASAM Dataset: 3 3332
   ROD: CRFT_AB_3_3331.rod (*)
   VCID: 55F78189C586F9CFCA1-8000

No fault code found.

-------------------------------------------------------------------------------
Address 96: LT3 Instruments 
   Part No SW: 9069025601    HW: 9069010401
   Shop #: WSC 00000 000 00000
   ASAM Dataset: 32 1048
   ROD: CRFT_KOMBI_32_1048.rod
   VCID: 065596C548A08257F3B-8052

No fault code found.

-------------------------------------------------------------------------------
Address 99: LT3 Ign. Switch 
   Part No HW: 9069003702
   Shop #: WSC 00000 000 00000
   ASAM Dataset: 67 259
   ROD: CRFT_EZS_67_259.rod
   VCID: 55F78189C586F9CFCA1-8000

No fault code found.

-------------------------------------------------------------------------------
Address 9A: LT3 Central Locks        Labels: 2E0-905-865-93.clb
   Part No SW: 2E0 905 843 B    HW: 906 900 370 2
   Component: HF-FFB        1231  1306  
   Revision: 00231000    Serial number: 12345678901234
   Shop #: WSC 00000 000 00000
   VCID: 2615F645A4E0A25793B-8072

No fault code found.

-------------------------------------------------------------------------------
Address 9B: LT3 Driver Door 
   Part No HW: 9069000501
   Shop #: WSC 00000 000 00000
   ASAM Dataset: 33 263
   ROD: CRFT_FTUHR_33_263.rod
   VCID: 55F78189C586F9CFCA1-8000

No fault code found.

-------------------------------------------------------------------------------
Address B4: LT3 Central Elec. 
   Part No SW: 9069024301    HW: 9069014500
   Shop #: WSC 00000 000 00000
   ASAM Dataset: 33 852
   ROD: CRFT_EZE_33_851.rod (*)
   VCID: 025D8AD56488BE77DF3-8056

No fault code found.

-------------------------------------------------------------------------------
Address B6: LT3 Steering Wheel 
   Part No SW: 9065402545    HW: 9065402545
   Shop #: WSC 00000 000 00000
   ASAM Dataset: 72 257
   ROD: CRFT_SML_72_257.rod (*)
   VCID: 084998FD42B49427817-805C

No fault code found.

End----(Elapsed Time: 01:02, VBatt start/end: 12.0V/12.0V. VIgn 12.0V)-----