What version is required

andromeda411 · Jul 10, 2019

hi,

i have a 2019 Audi Q5 (Fy) model. tried with my Hex+can but it would not work. what version should i get so i can work on my new Audi.

thanks

grant@gendan · Jul 10, 2019

Hi,

For a 2019 model, you will need a HEX-V2 or HEX-NET.
If it is just the one car you are looking to cover, I recommend the HEX-V2 (3-VIN).

You can probably sell your HEX+CAN interface for more than the cost of the HEX-V2 (3-VIN) interface.

andromeda411 · Jul 10, 2019

hi,

many thanks for the reply.

yes i have already sold my old Hex+can.

i see you are a distributor. where would be the best to buy from in the UK?

thanks

Uwe · Jul 10, 2019

UK distributors:
https://www.ross-tech.com/distributors.php#uk

It would be unfair of me to recommend a specific one.

-Uwe-

grant@gendan · Jul 11, 2019

i see you are a distributor. where would be the best to buy from in the UK?

I may not be the best person to provide an unbiased answer

.
That said, all the official UK stockists are good people and all will look after you.

Please give me a call if I can help answer any other questions before buying:
https://www.gendan.co.uk/contactus.php

HMC · Jul 11, 2019

In the interest of impartiality I can also say that Derek at Ilexa gives superb support.
Regards HMC

What version is required

andromeda411

Verified VCDS User

grant@gendan

VCDS Distributor

andromeda411

Verified VCDS User

Uwe

Benevolent Dictator

grant@gendan

VCDS Distributor

HMC

Verified VCDS User