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Thread: HEX-CAN USB Interface not found

  1. #21
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    I think I have the same cable and been using it with my 2014 A7 for some years. Yesterday I went to use it with an SQ5 probably about a 2016 model. It had prompted for an update to 19.6 so I had done that however the software didn't recognize the cable. I ended up uninstalling it and going back to 18.2.1 which worked fine.

  2. #22
    Benevolent Dictator Uwe's Avatar
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    Quote Originally Posted by HaveBlue View Post
    I think I have the same cable and been using it with my 2014 A7 for some years. Yesterday I went to use it with an SQ5 probably about a 2016 model. It had prompted for an update to 19.6 so I had done that however the software didn't recognize the cable. I ended up uninstalling it and going back to 18.2.1 which worked fine.
    Scratching my head. I've personally done scans on a several cars with 19.6 and a HEX+CAN cable even older than yours.

    If it works with 18.2, it's doesn't have munged up USB data like the OP in this thread does. I'm confident his (in the condition he reported) wouldn't work with any version.

    You can have different versions of VCDS installed at the same time. Just install them in different folders. My suggestion: Re-install 19.6 in a different folder than your working version and give us more details.

    -Uwe-
    The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

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