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Thread: 2013 Audi A6 MMI Failure

  1. #1
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    2013 Audi A6 MMI Failure

    The MMI in my 2013 Audi A6 stopped working. Occasionally it will pop up and display initializing. After about 30 sec. the display would shutdown and stow itself. I did a full auto scan (below) and could not identify the issue. I took it to the dealer who stated it was the 5F module. They ordered a new module and were still unable to repair the communication issues. (BTW, The cost of the new module is now on them). It appears they are throwing parts at the issue without validating the failure. I would like to know if anyone has seen this failure and any suggestions for repair.

    Code:
    Monday,13,May,2019,14:07:38:49096
    VCDS -- Windows Based VAG/VAS Emulator Running on Windows 10 x64
    VCDS Version: 18.9.1.0 (x64)
    Data version: 20190114 DS296.0
    www.Ross-Tech.com
    
    
    VIN: WAUGGAFC7DN133216   License Plate: 
    Mileage: 76676km-47644mi   Repair Order: mmi inop
    
    
    
    --------------------------------------------------------------------------------
    --------------------------------------------------------------------------------
    
    
    Chassis Type: FC-AU57 (4G0)
    Scan: 01 02 03 05 08 09 10 15 16 17 19 36 3B 3C 42 44 46 47 52 53
              55 56 5F 62 6C 72 8F 90
    
    VIN: WAUGGAFC7DN133216   Mileage: 76676km-47644miles
    
    01-Engine -- Status: OK 0000
    02-Auto Trans -- Status: OK 0000
    03-ABS Brakes -- Status: OK 0000
    04-Steering Angle -- Status: OK 0000
    05-Acc/Start Auth. -- Status: OK 0000
    08-Auto HVAC -- Status: OK 0000
    09-Cent. Elect. -- Status: OK 0000
    10-Park/Steer Assist -- Status: OK 0000
    15-Airbags -- Status: OK 0000
    16-Steering wheel -- Status: OK 0000
    17-Instruments -- Status: Cannot be reached 0100
    19-CAN Gateway -- Status: Malfunction 0010
    36-Seat Mem. Drvr -- Status: OK 0000
    3B-Sensor Elect. -- Status: OK 0000
    3C-Lane Change -- Status: OK 0000
    42-Door Elect, Driver -- Status: OK 0000
    44-Steering Assist -- Status: OK 0000
    46-Central Conv. -- Status: Malfunction 0010
    47-Sound System -- Status: Cannot be reached 0100
    52-Door Elect, Pass. -- Status: OK 0000
    53-Parking Brake -- Status: OK 0000
    55-Headlight Range -- Status: OK 0000
    56-Radio -- Status: Cannot be reached 0100
    5F-Information Electr. -- Status: Cannot be reached 0100
    62-Door, Rear Left -- Status: OK 0000
    6C-Back-up Cam. -- Status: OK 0000
    72-Door, Rear Right -- Status: OK 0000
    8F-Pretens. Frt Left -- Status: OK 0000
    90-Pretens. Frt Right -- Status: OK 0000
     
    -------------------------------------------------------------------------------
    Address 01: Engine (J623-CTUA)       Labels: None
       Part No SW: 4G0 907 551 D    HW: 4G0 907 551 A
       Component: 3.0l V6 TFSIH07 0006  
       Revision: --H07---    
       Coding: 0A2A0032052601060000
       Shop #: WSC 02391 785 00200
       ASAM Dataset: EV_ECM30TFS0214G0907551D 001007
       ROD: EV_ECM30TFS0214G0907551D.rod
       VCID: 2A5BC3414D40E11AA3-807E
    
    No fault code found.
    Readiness: 0000 0000
    
    -------------------------------------------------------------------------------
    Address 02: Auto Trans (J217)       Labels:| 0BK-927-156.clb
       Part No SW: 4G1 927 158 A    HW: 0BK 927 156 AM
       Component: 0BK 30TFSIUSA H16 1006  
       Revision: --H16---    
       Coding: 000002
       Shop #: WSC 00000 000 00000
       ASAM Dataset: EV_TCMAL551211 002022
       ROD: EV_TCMAL551211_002_AU48.rod
       VCID: 2D51C85D7CAEF62246-8078
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 03: ABS Brakes (J104)       Labels:. 4G0-907-379-V1.clb
       Part No SW: 4G0 907 379 H    HW: 4G0 907 379 H
       Component: ESP PREMIUM   H09 0361  
       Revision: --------    Serial number: --------------
       Coding: 44A78F0122E5F1805B00
       Shop #: WSC 02391 785 00200
       ASAM Dataset: EV_ESPPremiAU57X 004028
       ROD: EV_ESPPremiAU57X_004_AU57.rod
       VCID: 3663E73189F8B5FA37-8062
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 05: Acc/Start Auth. (J393)       Labels:. 8K0-907-064-05.clb
       Part No SW: 4H0 907 064 CR    HW: 4H0 907 064 CR
       Component: BCM2 2.0      H33 0433  
       Revision: 00002001    
       Coding: 0DA82046000000000000
       Shop #: WSC 02391 785 00200
       VCID: 7BF53605FA5AA89288-802E
    
       Subsystem 2 - Part No SW: 4H0 905 852 C    HW: 4H0 905 852 C
       Component: J764 ELV MLB  H40 0046 
       Serial number: 2313000035190007    
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 08: Auto HVAC (J255)       Labels:| 4G0-820-043-2Z.clb
       Part No SW: 4G0 820 043 AH    HW: 4G0 820 043 AH
       Component: KLIMA 2 ZONEN H11 0086  
       Serial number: 15031300111160
       Coding: 6681201849
       Shop #: WSC 02391 785 00200
       ASAM Dataset: EV_AirCondiBasisUDS 002044
       ROD: EV_AirCondiBasisUDS_002.rod
       VCID: 65C1707D64DE0E624E-8030
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 09: Cent. Elect. (J519)       Labels:. 4H0-907-063-V1.clb
       Part No SW: 4H0 907 063 CG    HW: 4H0 907 063 
       Component: BCM1 2.0      H12 0130  
       Revision: 11012002    Serial number: 00000001530779
       Coding: 06002091063C9FE08100088380003908CF9CD208A6090221000004406000
       Shop #: WSC 02391 785 00200
       VCID: 6FED1255BE22C43234-803A
    
       Subsystem 1 - Part No SW: 4G1 955 119     HW: 4G8 955 119   Labels: 1KX-955-119.CLB
       Component: WWS57X 130313  H36 0080 
       Serial number:         130315051505
       Coding: 0045F7
    
       Subsystem 2 - Part No SW: 8U0 955 559 B    HW: 8U0 955 559 B  Labels: 8U0-955-559.CLB
       Component: G397_RLFS  H06 0002 
       Serial number: 21114010            
       Coding: 02006D
    
       Subsystem 3 - Part No SW: 4G0 941 531 D    HW: 4G0 941 531 D
       Component: E1 - LDS  H07 0044 
       Serial number: 13 03 2013  00000726
    
       Subsystem 4 - Part No SW: 4G0 907 410 A    HW: 4H0 907 410 A
       Component: USHL4.2  H30 0030 
       Serial number: 0000002274555R5ADK02
    
       Subsystem 5 - Part No SW: 4G0 907 658 A    HW: 4G0 907 658 A
       Component: Humidity_Sens  H03 0002 
       Serial number: 11088C96000000000001
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 10: Park/Steer Assist (J446)       Labels:| 4H0-919-475-7X2.clb
       Part No SW: 4H0 919 475 AA    HW: 4H0 919 475 AG
       Component: PARKHILFE ACC H01 0083  
       Revision: 11001001    Serial number: 61061308000406
       Coding: A8C305
       Shop #: WSC 02391 785 00200
       ASAM Dataset: EV_EPHVA18AU57X0000 004009
       ROD: EV_EPHVA18AU57X0000_004.rod
       VCID: 71E9142DA016D2C222-8024
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 15: Airbags (J234)       Labels:* 4H0-959-655.clb
       Part No SW: 4G0 959 655 A    HW: 4G0 959 655 A
       Component: Airbag10.43   H33 0033  
       Revision: --------    Serial number: 003D8002VB2R
       Coding: 303234373131303030314A55304C34473053
       Shop #: WSC 02391 785 00200
       ASAM Dataset: EV_AirbaAU10BPAAU64X 001014
       ROD: EV_AirbaAU10BPAAU64X_VW51.rod
       VCID: 3365DE259A8AA0D210-8066
    
       Seat occupied recognition: 
       Subsystem 1 - Part No SW: 5C6 959 339 B    HW: 5C6 959 339 B
       Component: BF-Gewichtss.  H11 0046 
       Serial number: 6940000Y130000RYBM0M
    
       Crash sensor for side airbag: driver side: 
       Serial number: 3575HRB405D1TEI4BON6
    
       Crash sensor for side airbag: front passenger side: 
       Serial number: 3585HRB401450EP26PA0
    
       Crash sensor for side airbag: rear: driver side: 
       Serial number: 3515JRB401I50FFI8PRZ
    
       Crash sensor for side airbag: rear: passenger side: 
       Serial number: 3525JRB401I50FSMIPD6
    
       Crash sensor for front airbag: driver side: 
       Serial number: 3554VRB401450DLOOHA.
    
       Crash sensor for front airbag: front passenger side: 
       Serial number: 3564VRB400I50F3CJ9LL
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 16: Steering wheel (J527)       Labels:. 4H0-953-568.clb
       Part No SW: 4H0 953 568 H    HW: 4H0 953 568 H
       Component: Lenks.Modul   H03 0005  
       Revision: --------    Serial number: 90372MCF0010F 
       Coding: 000414
       Shop #: WSC 02391 785 00200
       VCID: 387FE9098BEC438A25-806C
    
       Subsystem 1 - Part No SW: 4G0 951 528 F    HW: 4G0 951 528 F
       Component: E221 - MFL  H09 0010 
       Serial number: 17 01 2013  33334009
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 17: Instruments (J285)       Labels:. 4H0-920-xxx-17.clb-SRI1
       Part No SW: 4G8 920 983 E    HW: 4G8 920 983 E
       Component: TBenUsa       H79 0515  
       Revision: 28460208    Serial number: 658200313596019
       Coding: 0BE609040B41D705020000
       Shop #: WSC 02391 785 00200
       ASAM Dataset: EV_RBD4K 004046
       ROD: EV_RBD4K.rod
       VCID: 377DEA358EF24CF22C-8062
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 19: CAN Gateway (J533)       Labels: None
       Part No SW: 4G0 907 468 AC    HW: 4G0 907 468 AC
       Component: J533--Gateway H12 0037  
       Revision: --------    Serial number: 00000000869016
       Coding: 00CD073000
       Shop #: WSC 02391 785 00200
       ASAM Dataset: EV_GatewPkoUDS 001018
       ROD: EV_GatewPkoUDS_001_AU57.rod
       VCID: 71E9142DA016D2C222-8024
    
       Battery Monitoring Control Module: 
       Subsystem 1 - Part No SW: 8T0 915 181     HW: 8T0 915 181 
       Component: J367-BDMHella  H03 8041 
       Serial number: 3032420203          
    
       Voltage stabilizer: 
       Subsystem 2 - Part No SW: 8K0 959 663 F    HW: 8K0 959 663 
       Component: J532_DCDCStab  H23 0021 
       Serial number: 1301200000000000018B
    
    1 Fault Found:
    0267 - Optical data bus 
              U1049 00 [009] - Open circuit
              Confirmed - Tested Since Memory Clear
                 Freeze Frame:
                        Fault Status: 00000001
                        Fault Priority: 2
                        Fault Frequency: 1
                        Reset counter: 18
                        Mileage: 76621 km
                        Date: 2019.05.13
                        Time: 09:11:27
    
                        Voltage terminal 30: 13.2 V
                        Voltage terminal 15: 13.3 V
                        Control Module temperature: 31 °C
                        System status: Terminal 15 on
                        IN ESP_standstill flag: standstill detected
                        Engine running: On
                        IN ZAS_Te_X: On
                        Terminal 15 status via CAN: On
                        Terminal 15 status: On
                        Datenfeld: 0
    
    
    -------------------------------------------------------------------------------
    Address 36: Seat Mem. Drvr (J136)       Labels: None
       Part No SW: 4G8 959 760     HW: 4G8 959 760 
       Component: MEM-FS        H03 0154  
       Revision: AA000000    Serial number: 00000054758321
       Coding: 00581B0000006001000001010101102030303232203232
       Shop #: WSC 02391 785 00200
       VCID: 77FD2A35C6728CF2EC-8022
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 3B: Sensor Elect. (J849)       Labels: 4G0-907-637.clb
       Part No SW: 4G0 907 637 K    HW: 4G0 907 637 F
       Component: SARA 6D       H02 0056  
       Revision: --------    Serial number: EJ1BPA8202YKHY
       Shop #: WSC 00000 000 00000
       ASAM Dataset: EV_SARA2 005012
       ROD: EV_SARA2.rod
       VCID: 3663E73189F8B5FA37-8062
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 3C: Lane Change        Labels: Redir Fail!
       Part No SW: 4G0 907 566 D    HW: 4G0 907 566 
       Component: J769  SWA MasterH03 0050  
       Revision: 00H03000    Serial number: 6PZ 010 287-03
       Coding: 0000001
       Shop #: WSC 02391 785 00200
       VCID: 306FD129A39C9BCA6D-8064
    
       Subsystem 1 - Part No: 4G0 907 568 D
       Component: J770  SWA Slave H03 0050
    
       Subsystem 2 - Serial number: 6PZ 010 287-23
    
       Subsystem 3 - Serial number: 5F19.03.1300H03000AMS16039˙
    
       Subsystem 4 - Serial number: S16039˙
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 42: Door Elect, Driver (J386)       Labels: None
       Part No SW: 4G8 959 793 J    HW: 4G8 959 793 G
       Component: TSG FA        H03 0507  
       Revision: --------    Serial number: --------------
       Coding: 011F17005E00628002000012
       Shop #: WSC 02391 785 00200
       VCID: 479D9AF5F6123C725C-8012
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 44: Steering Assist (J500)       Labels:| 4G0-909-144.clb
       Part No SW: 4G0 909 144 L    HW: 4G0 909 144 G
       Component: RCEPS         H36 0010  
       Revision: 00001000    Serial number: 0008322587
       Coding: 101000010000
       Shop #: WSC 02391 785 00200
       ASAM Dataset: EV_RCEPS 009008
       ROD: EV_RCEPS_009.rod
       VCID: 326BDB216590A9DA1B-8066
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 46: Central Conv. (J393)       Labels:. 4H0-907-064-46.clb
       Part No SW: 4H0 907 064 CR    HW: 4H0 907 064 CR
       Component: BCM2 2.0      H33 0433  
       Revision: 00002001    Serial number: 0302599166    
       Coding: 0106023A00FA408580B0080402050E070000000000000000000000000000
       Shop #: WSC 02391 785 00200
       VCID: 7BF53605FA5AA89288-802E
    
       Subsystem 1 - Part No SW: 4G0 959 719     HW: 4G0 959 719 
       Component: GTO BF  H01 0080 
       Serial number: 00000000000000136955
    
       Subsystem 2 - Part No: 1K0 951 605 C
       Component: LIN BACKUP HO  H05 1501 
    
       Subsystem 3 - Part No SW: 4G8 959 591     HW: 7P0 959 591 C
       Component: J245 PS40.039  H01 0008 
       Serial number:     WOO20954497     
       Coding: 101F00
    
    2 Faults Found:
    02615 - Fuel Tank Cap; Lock 
                009 - Open or Short to Ground - Intermittent
                 Freeze Frame:
                        Fault Status: 00101001
                        Fault Priority: 2
                        Fault Frequency: 7
                        Reset counter: 54
                        Mileage: 73539 km
                        Time Indication: 0
                        Date: 2019.03.27
                        Time: 05:44:03
    
    02616 - Fuel Tank Cap; Unlock 
                009 - Open or Short to Ground - Intermittent
                 Freeze Frame:
                        Fault Status: 00101001
                        Fault Priority: 2
                        Fault Frequency: 3
                        Reset counter: 53
                        Mileage: 74088 km
                        Time Indication: 0
                        Date: 2019.04.04
                        Time: 09:37:32
    
    
    -------------------------------------------------------------------------------
    Address 47: Sound System
    Cannot be reached
    
    -------------------------------------------------------------------------------
    Address 52: Door Elect, Pass. (J387)       Labels: None
       Part No SW: 4G8 959 792 J    HW: 4G8 959 792 G
       Component: TSG BF        H03 0507  
       Revision: --------    Serial number: --------------
       Coding: 011F17005E00628002000002
       Shop #: WSC 02391 785 00200
       VCID: 468397F1F118257AA7-8012
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 53: Parking Brake (----)       Labels: 4H0-907-801.clb
       Part No SW: 4H0 907 801 F    HW: 4H0 907 801 A
       Component: EPB-4         H03 0013  
       Revision: --------    Serial number: 00000000632198
       ASAM Dataset: EV_ParkiBrake 001027
       ROD: EV_ParkiBrake_VW51.rod
       VCID: 2B55C64542BAF81258-807E
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 55: Headlight Range (J431)       Labels:| 8X0-907-357.clb
       Part No SW: 4H0 907 357 B    HW: 4H0 907 357 B
       Component: ....LWR12.... H02 0010  
       Serial number: 130320-0002-067
       Coding: 1221A6101002A500
       Shop #: WSC 02391 785 00200
       ASAM Dataset: EV_HeadlRegulBasic 005001
       ROD: EV_HeadlRegulBasic.rod
       VCID: 2D51C85D7CAEF62246-8078
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 56: Radio
    Cannot be reached
    
    -------------------------------------------------------------------------------
    Address 5F: Information Electr.
    Cannot be reached
    
    -------------------------------------------------------------------------------
    Address 62: Door, Rear Left (J388)       Labels: None
       Part No SW: 4G8 959 795 J    HW: 4G8 959 795 G
       Component: TSG HL        H03 0507  
       Revision: --------    Serial number: --------------
       Coding: 010F17004000628002000002
       Shop #: WSC 02391 785 00200
       VCID: 49999CCDE006CA024A-801C
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 6C: Back-up Cam.        Labels: 4H0-907-441.clb
       Part No SW: 4G0 907 441 B    HW: 4H0 907 441 
       Component: SG Rueckfahrkamera  0061  
       Revision: --H06---    Serial number: 525 PA8J33G11N
       Coding: 1080004
       Shop #: WSC 02391 785 00200
       VCID: 264337719158C57A87-8072
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 72: Door, Rear Right (J389)       Labels: None
       Part No SW: 4G8 959 795 J    HW: 4G8 959 795 G
       Component: TSG HR        H03 0507  
       Revision: --------    Serial number: --------------
       Coding: 010F17004000628002000002
       Shop #: WSC 02391 785 00200
       VCID: 49999CCDE006CA024A-801C
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 8F: Pretens. Frt Left (J854)       Labels: 4H0-980-94x-RGS.clb
       Part No SW: 4H0 980 945 B    HW: 4H0 980 945 C
       Component: RGS-VL        H13 0080  
       Coding: 0006E008031F0300070308014244CA010000
       Shop #: WSC 02391 785 00200
       ASAM Dataset: EV_RGS_L 002004
       ROD: EV_RGS_L.rod
       VCID: 3169D42D609692C262-8064
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 90: Pretens. Frt Right (J855)       Labels: 4H0-980-94x-RGS.clb
       Part No SW: 4H0 980 946 B    HW: 4H0 980 946 C
       Component: RGS-VR        H13 0080  
       Coding: 0006E008031F0300070308014244CA010000
       Shop #: WSC 02391 785 00200
       ASAM Dataset: EV_RGS_R 002004
       ROD: EV_RGS_R.rod
       VCID: 326BDB216590A9DA1B-8066
    
    No fault code found.
    
    End-------------------------(Elapsed Time: 05:05)--------------------------
    Last edited by Uwe; 05-24-2019 at 10:51 AM. Reason: CODE tags

  2. #2
    Benevolent Dictator Uwe's Avatar
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    [Applications]
    [Optical Bus Diagnostics]

    Please post the results.

    -Uwe-
    The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

  3. #3
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    The dealer finally found the Radio module was not transmitting through the optical system. They bypassed it with a jumper and the MMI system came back to life. I believe I will invest in a set of optical jumpers in the event of future communication system failures. I will post more when I actually get my car back. BTW, they put me in a 2019 A6 while they have my car (No charge).

  4. #4
    Benevolent Dictator Uwe's Avatar
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    Quote Originally Posted by Airplanedoc View Post
    The dealer finally found the Radio module was not transmitting through the optical system.
    It should have taken them no more than 15 minutes to figure that out!

    Quote Originally Posted by Airplanedoc View Post
    BTW, they put me in a 2019 A6 while they have my car (No charge).
    Nice. But in may ways, I like the older one better. 8-speed trans vs. 7; super-charged vs. turbo, and conventional controls vs. the new one's touch-screen nonsense. The new one also has the added complexity of 48V mild-hybrid electrical system (and attendant cooling system), along with an obnoxious start/stop system, all to gain 2 MPG in the city, and nothing on the highway?

    -Uwe-
    The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

  5. Likes PetrolDave, Eric liked this post
  6. #5
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    Agreed, The auto-engine stop is a pain. Additionally, I believe my 2013 handles better. I prefer performance over all the glass gadgets installed.

  7. Likes Eric liked this post

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