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Thread: 2016 Tiguan w/2017 Tiguan Radio Head - Bluetooth Inoperative

  1. #1
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    2016 Tiguan w/2017 Tiguan Radio Head - Bluetooth Inoperative

    Hi All,

    I'm new to the site and hoping for help to provide any long coding tips to allow my replacement radio head to enable blueTooth, then set ultimately up AppleCarplay.

    I have a 2016 Tiguan 4Motion S that had a standard radio head.
    I purchased a radio head from a totalled 2017 Tiguan that had a larger screen, navigation and Apple CarPlay, as I assumed that the installation of a factory radio head unit would be "plug & play".

    Vehicle and radio head details:
    2016 Tiguan 4 Motion S ┬– VIN WVGBV7AX3GW576621
    Radio head unit: from 2017 Tiguan ┬– VIN WVGAV7AX3HK013962
    head unit s/n ┬– VWZAZ2S0600954 ┬– MIB STD2 PQ+/NAV

    Problem details:
    When I first installed the 2017 radio ┬– the Bluetooth phone paired and was functional; backup camera worked; radio was in ┬“safe mode┬”; no AppleCarplay.
    Dealer was required to reset the radio out of "safe mode".
    After dealer reset work: the radio receiver functions, backup camera works, but the phone is no longer recognized and Bluetooth is not functional.
    Tried the ┬“hard reset┬” of radio ┬– "key on power, engine off, hold radio power button down until VW symbol appears ┬– Bluetooth still not recognized."
    I spoke with a VW Tech friend (who is out of state & couldn't look at car) who suggested that the 5F Module may not have been functioning correctly & needed software update"
    I also figure that I'll need another USB connection to the head unit for AppleCarplay to operate.

    I hope that this download provides sufficient details for troubleshooting and recommended next steps:

    Code:
    Saturday,27,April,2019,14:51:53:09951
    VCDS -- Windows Based VAG/VAS Emulator Running on Windows 10 x64
    VCDS Version: 18.9.1.0 (x64)
    Data version: 20190114 DS296.0
    www.Ross-Tech.com
    
    
    VIN: WVGBV7AX3GW576621   License Plate: 6BTX80_MA
    Mileage: 47420km-29465mi   Repair Order: 
    
    
    
    --------------------------------------------------------------------------------
    --------------------------------------------------------------------------------
    
    
    Chassis Type: AX-VW36 (7N0)
    Scan: 01 02 03 05 08 09 15 16 17 19 22 25 2B 42 44 46 4C 52 53 5F
              62 72
    
    VIN: WVGBV7AX3GW576621   Mileage: 47420km-29465miles
    
    01-Engine -- Status: OK 0000
    02-Auto Trans -- Status: OK 0000
    03-ABS Brakes -- Status: OK 0000
    04-Steering Angle -- Status: OK 0000
    05-Acc/Start Auth. -- Status: OK 0000
    08-Auto HVAC -- Status: OK 0000
    09-Cent. Elect. -- Status: OK 0000
    15-Airbags -- Status: OK 0000
    16-Steering wheel -- Status: OK 0000
    17-Instruments -- Status: OK 0000
    19-CAN Gateway -- Status: OK 0000
    22-AWD -- Status: OK 0000
    25-Immobilizer -- Status: OK 0000
    2B-Steer. Col. Lock -- Status: OK 0000
    42-Door Elect, Driver -- Status: OK 0000
    44-Steering Assist -- Status: OK 0000
    46-Central Conv. -- Status: OK 0000
    4C-Tire Pressure II -- Status: OK 0000
    52-Door Elect, Pass. -- Status: OK 0000
    53-Parking Brake -- Status: OK 0000
    5F-Information Electr. -- Status: Malfunction 0010
    62-Door, Rear Left -- Status: OK 0000
    72-Door, Rear Right -- Status: OK 0000
     
    -------------------------------------------------------------------------------
    Address 01: Engine (CCT)       Labels:. 06J-906-026-CCT.clb
       Part No SW: 06J 906 027 JP    HW: 06J 907 309 A
       Component: MED17.5.2 TFSI 2 07 1335  
       Revision: P3H08---    Serial number:               
       Coding: 0423010A190F0160
       Shop #: WSC 01357 011 00200
       VCID: 022570AE5D29CE5ACB-8056
    
    No fault code found.
    Readiness: 0000 0000
    
    -------------------------------------------------------------------------------
    Address 02: Auto Trans        Labels: 09G-927-750.clb
       Part No SW: 09G 927 750 NK    HW: 09G 927 750 NK
       Component: AQ 250 6F           2627  
       Revision: 00H97000    Serial number:               
       Coding: 0000840
       Shop #: WSC 01357 011 00200
       VCID: 073361BA760BEB729C-8052
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 03: ABS Brakes        Labels: 5N0-614-109-C6.clb
       Part No SW: 5N0 614 109 BN    HW: 5N0 614 109 BN
       Component: J104   C6 450M VDC2 0021  
       Revision: --H07---    Serial number: 00000009078976
       Coding: 0005161
       Shop #: WSC 01357 011 00200
       VCID: 78D112460BF5948AE5-802C
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 05: Acc/Start Auth. (J518)       Labels:| 5K0-959-434.clb
       Part No SW: 5K0 959 434 E    HW: 5K0 959 434 
       Component: VWKESSYPQ35GP 092 1202  
       Revision: 00092000    Serial number: 0389578479
       Coding: 030C0C
       Shop #: WSC 01357 011 00200
       ASAM Dataset: EV_KESSYPQ35G A02717
       ROD: EV_KESSYPQ35G_A02_VW36.rod
       VCID: 3753D17A8E6B5BF22C-8062
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 08: Auto HVAC (J301)       Labels:| 3C8-907-336.clb
       Part No SW: 561 907 426 G    HW: 561 907 426 G
       Component: AC Manuell    H03 0506  
       Revision: 00001K02    
       Coding: 0010001002
       Shop #: WSC 01357 011 00200
       ASAM Dataset: EV_ACManuaElectGen2BHTC 001002
       ROD: EV_ACManuaElectGen2BHTC_VW36.rod
       VCID: 1F6319DA069B03B2C4-804A
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 09: Cent. Elect. (J519)       Labels:. 1K0-937-08x-09.clb
       Part No SW: 5K0 937 084 N    HW: 5K0 937 084 N
       Component: BCM PQ35 B    122 0183  
       Revision: BG122001    
       Coding: EF1A0A1B80232EC4008800C11400044448510086566D8DF064800000A040
       Shop #: WSC 01357 011 00200
       VCID: 3D5FC352A45771A2F6-8068
    
       Subsystem 1 - Part No SW: 5N1 955 119 B    HW: 5N1 955 119 B  Labels: 1KX-955-119.CLB
       Component: WWS316 011215  24  0664 
       Coding: 009795
    
       Subsystem 2 - Part No: 1K0 955 559 AH  Labels: 1K0-955-559-AG.CLB
       Component: RLS 141215 05  54  0403 
       Coding: 02304D
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 15: Airbags        Labels: 5N0-959-655.lbl
       Part No SW: 5N0 959 655 AB    HW: 5N0 959 655 AB
       Component: J234__005 VW10 HI   5418  
       Revision: 36023000    Serial number: 003MAPRJW86N  
       Coding: 0012341
       Shop #: WSC 01357 011 00200
       VCID: 7DDF035224D7B1A2B6-8028
    
       Subsystem 1 - Part No: 5N0 959 339 B
       Component: BF-Gewichtsens. 003 0001
    
       Subsystem 2 - Serial number: 0000000000PQE3
    
       Subsystem 3 - Serial number: 0019.10.150000300000650044├┐┬†63
    
       Subsystem 4 - Serial number: 650044├┐┬†6332MTS6864331252├┐┬†63
    
       Subsystem 5 - Serial number: 331252├┐┬†6342MTS6296731256├┐┬†63
    
       Subsystem 6 - Serial number: 731256├┐┬†6351HTS6J5ED4EKJV├┐┬†63
    
       Subsystem 7 - Serial number: D4EKJV├┐┬†6361HTS6VCM53EKJ7├┐┬†63
    
       Subsystem 8 - Serial number: 53EKJ7├┐┬†63727TS6JT9B3EKJ/├┐┬†63
    
       Subsystem 9 - Serial number: B3EKJ/├┐┬†63827TS6OCLA3EKR5├┐
    
       Subsystem 10 - Serial number: A3EKR5├┐
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 16: Steering wheel (J527)       Labels:| 5K0-953-569.clb
       Part No SW: 5K0 953 501 DM    HW: 5K0 953 569 AP
       Component: LENKS.MODUL   016 0180  
       Revision: FF010042    Serial number: 20151215200213
       Coding: 1102140000
       Shop #: WSC 01357 011 00200
       ASAM Dataset: EV_VW360SteerWheelUDS A03004
       ROD: EV_VW360SteerWheelUDS.rod
       VCID: 78D11246C3F5948AE5-802C
    
       Multifunction steering wheel control module: 
       Subsystem 1 - Part No SW: 5K0 959 542 C    HW: 5K0 959 542 C  Labels: 3C8-959-537.CLB
       Component: E221__MFL-TAS  H31 0037 
       Serial number: 0933045             
       Coding: 820000
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 17: Instruments (J285)       Labels:| 5K0-920-xxx-17.clb-SRI1
       Part No SW: 5N0 920 973 L    HW: 5N0 920 973 L
       Component: KOMBI         H04 1008  
       Serial number: 00000000000000
       Coding: 211F010000
       Shop #: WSC 01357 011 00200
       ASAM Dataset: EV_Kombi_UDS_VDD_RM09 A05730
       ROD: EV_Kombi_UDS_VDD_RM09_005_VW25.rod
       VCID: 3D5FC352AC5771A2F6-8068
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 19: CAN Gateway (J533)       Labels:. 7N0-907-530-V2.clb
       Part No SW: 7N0 907 530 AT    HW: 7N0 907 530 AK
       Component: J533  Gateway H57 1663  
       Revision:   H57       Serial number: 141115F1001566
       Coding: 356022
       Shop #: WSC 01357 011 00200
       VCID: 022570AE9D29CE5ACB-8056
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 22: AWD (J492)       Labels:* 0CQ-907-554.clb
       Part No SW: 0AY 907 554 J    HW: 0CQ 525 130 
       Component: Haldex4Motion H52 7540  
       Serial number: HA1-00016.11.15
       Coding: 0001
       Shop #: WSC 01357 011 00200
       ASAM Dataset: EV_AllWheelContrHA1VW37X 002015
       ROD: EV_AllWheelContrHA1VW37X.rod
       VCID: 528580EE05C99EDA3B-8006
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 25: Immobilizer (J334)       Labels:| 5K0-920-xxx-25.clb
       Part No SW: 5K0 953 234     HW: 5K0 953 234 
       Component: IMMO          H04 1008  
       Serial number: 00000000000000
       Coding: 000007
       Shop #: WSC 01357 011 00200
       ASAM Dataset: EV_Immo_UDS_VDD_RM09 A03710
       ROD: EV_Immo_UDS_VDD_RM09.rod
       VCID: 6AF5380E8D59361A63-803E
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 2B: Steer. Col. Lock (J764)       Labels:* 5K0-905-861.clb
       Part No SW: 5K0 905 861 C    HW: 5K0 905 861 C
       Component: ELV-PQ35      H21 0240  
       Revision: 00000000    Serial number: 15000260702002
       Coding: 4900000000000000
       Shop #: WSC 01357 011 00200
       ASAM Dataset: EV_ELVMarquMPVW36X A01001
       ROD: EV_ELVMarquMPVW36X.rod
       VCID: 3041EA666B058CCA6D-8064
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 42: Door Elect, Driver (J386)       Labels:| 3C0-959-70X-GEN4.clb
       Part No SW: 5N0 959 701 H    HW: 3C0 959 793 H
       Component: TUER-SG FT    002 0601  
       Revision: 13100010    Serial number: 0010185509
       Coding: 0004B4
       Shop #: WSC 01357 011 00200
       ASAM Dataset: EV_TSGFPQ35BRFVW46X A04004
       ROD: EV_TSGFPQ35BRFVW46X_VW36.rod
       VCID: 3A55C84EBD79469AD3-806E
    
       Slave Driver: 
       Subsystem 1 - Part No SW: 5N0 959 703 G    HW: 3C0 959 794 D  Labels: 1K0-959-70X-GEN4.CLB
       Component: J388__TSG-HL  010 1505 
       Serial number: 00000009635858      
       Coding: 000490
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 44: Steering Assist        Labels: 5N1-909-144.clb
       Part No SW: 5N1 909 144 R    HW: 5N1 909 148 J
       Component: J500__APA-BS KL.285 1401  
       Revision: 1BH04841    Serial number: 00153210176901
       Coding: 0000258
       Shop #: WSC 01357 011 00200
       VCID: 41A7BFA218AF154292-8014
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 52: Door Elect, Pass. (J387)       Labels:| 3C0-959-70X-GEN4.clb
       Part No SW: 5N0 959 702 F    HW: 3C0 959 792 B
       Component: TUER-SG BT    002 0503  
       Revision: 15110009    Serial number: 0010265949
       Coding: 0004B4
       Shop #: WSC 01357 011 00200
       ASAM Dataset: EV_TSGBPQ35BRFVW46X A04001
       ROD: EV_TSGBPQ35BRFVW46X_VW36.rod
       VCID: 3957D742B87F4D82DA-806C
    
       Slave Passenger: 
       Subsystem 1 - Part No SW: 5N0 959 704 G    HW: 3C0 959 795 D  Labels: 1K0-959-70X-GEN4.CLB
       Component: J389__TSG-HR  010 1505 
       Serial number: 00000009648063      
       Coding: 000490
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 53: Parking Brake        Labels: 3AA-907-801.clb
       Part No SW: 3AA 907 801 J    HW: 3AA 907 801 J
       Component: J540 EPB4  VW-63206 0012  
       Revision:   H19       Serial number: 00000000993370
       Coding: 0026156
       Shop #: WSC 01357 011 00200
       VCID: 3851D2464B75548A25-806C
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 5F: Information Electr. (J794)       Labels:| 5G0-035-MIB-STD2.clb
       Part No SW: 5C0 035 200 B    HW: 5C0 035 200 B
       Component: MU-S-S-US     H31 0359  
       Serial number: VWZAZ2S0600954
       Coding: 02130600FF00000011220001001808009F0100D40020010002
       Shop #: WSC 00040 028 00056
       ASAM Dataset: EV_MUStd4CTSAT 001022
       ROD: EV_MUStd4CTSAT_VW36.rod
       VCID: 140946F6FF5D50EA69-8040
    
    3 Faults Found:
    13697024 - Component Protection 
              U1100 00 [008] - No Basic Setting
              [New feature! Extended UDS fault detail is only supported by current gen. interfaces]
              Intermittent - Confirmed - Tested Since Memory Clear
                 Freeze Frame:
                        Fault Status: 00000001
                        Fault Priority: 4
                        Fault Frequency: 2
                        Reset counter: 198
                        Mileage: 46640 km
                        Date: 2019.04.11
                        Time: 22:23:58
    
                        Voltage terminal 30: 13.7 V
    
    0020 - Tuner for Satelite Radio 
              B11CF 53 [009] - Deactivated
              Confirmed - Tested Since Memory Clear
                 Freeze Frame:
                        Fault Status: 00000001
                        Fault Priority: 4
                        Fault Frequency: 1
                        Reset counter: 129
                        Mileage: 46169 km
                        Date: 2019.03.29
                        Time: 00:00:06
    
                        Voltage terminal 30: 12.4 V
                        SDARS_tuner_status_2-Satellite radio antenna status: Electrical OK
                        SDARS_tuner_status_2-Channel selection for satellite radio: 0
                        SDARS_tuner_status_2-Audio Signal: Not available
                        SDARS_tuner_status_2-Antenna current: 0 mA
                        SDARS_tuner_status_2-Reception quality: No_signal
                        SDARS_tuner_status_2-Satellite radio tuner: pre-activation status: 00
                        SDARS_tuner_status_2-Satellite radio tuner: pre-activation value: 00
    
    0009 - Antenna for Satelite Radio 
              B10F4 13 [009] - Open Circuit
              Confirmed - Tested Since Memory Clear
                 Freeze Frame:
                        Fault Status: 00000001
                        Fault Priority: 6
                        Fault Frequency: 1
                        Reset counter: 129
                        Mileage: 46168 km
                        Date: 2019.03.29
                        Time: 13:24:18
    
                        Voltage terminal 30: 13.5 V
                        SDARS_tuner_status_2-Satellite radio antenna status: Electrical OK
                        SDARS_tuner_status_2-Channel selection for satellite radio: 0
                        SDARS_tuner_status_2-Audio Signal: Not available
                        SDARS_tuner_status_2-Antenna current: 0 mA
                        SDARS_tuner_status_2-Reception quality: No_signal
                        SDARS_tuner_status_2-Satellite radio tuner: pre-activation status: 00
                        SDARS_tuner_status_2-Satellite radio tuner: pre-activation value: 00
    
    
    End-------------------------(Elapsed Time: 02:25)--------------------------
    Any help is greatly appreciated.
    Thanks!
    Rich
    Last edited by Uwe; 04-28-2019 at 03:55 PM. Reason: CODE tags

  2. #2
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    Anybody who can help with 5F coding for radio functionality?
    Thanks!

  3. #3
    Verified VCDS User PetrolDave's Avatar
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    Quote Originally Posted by rcowell View Post
    -------------------------------------------------------------------------------
    Address 5F: Information Electr. (J794) Labels:| 5G0-035-MIB-STD2.clb
    Part No SW: 5C0 035 200 B HW: 5C0 035 200 B
    Component: MU-S-S-US H31 0359
    Serial number: VWZAZ2S0600954
    Coding: 02130600FF00000011220001001808009F0100D40020010002
    Shop #: WSC 00040 028 00056
    ASAM Dataset: EV_MUStd4CTSAT 001022
    ROD: EV_MUStd4CTSAT_VW36.rod
    VCID: 140946F6FF5D50EA69-8040

    3 Faults Found:
    13697024 - Component Protection
    U1100 00 [008] - No Basic Setting
    [New feature! Extended UDS fault detail is only supported by current gen. interfaces]
    Intermittent - Confirmed - Tested Since Memory Clear
    Freeze Frame:
    Fault Status: 00000001
    Fault Priority: 4
    Fault Frequency: 2
    Reset counter: 198
    Mileage: 46640 km
    Date: 2019.04.11
    Time: 22:23:58

    Voltage terminal 30: 13.7 V
    You'll need someone able to clear the Component Protection first (such as a VW dealer or workshop with ODIS), that needs access to the VAG cloud servers so cannot be done with VCDS.

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  5. #4
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    Did the old radio have Bluetooth?

  6. #5
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    The original radio did have Bluetooth.

    When I first installed the new radio, it was in "safe" mode, meaning the radio tuner was locked out. However, the Bluetooth was functional.
    I was told by a VW Tech that the radio needed to be unlocked by the dealer for the tuner to work.
    I brought the car to a dealer to unlock (clear component protection service(?)), which enabled the tuner to work, but the Bluetooth was then disabled.

    I was told that since the tuner works, the operation of the Bluetooth should be able to be "turned on" either by or through the 5F module with long code changes.

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