2019 A4 Unsupported Vehicle?

   #1  

Steve_K

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I have the HEX+CAN interface, just updated the software to VCDS release 18.91. Plugged into our new 2019 A4, went to Module 08 Auto HVAC, got the message that it’s an unsupported vehicle, with the adaptation box (among others) grayed out! Help!
 
   #2  

Uwe

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Yep, B9 (and other MLB-II platform cars) have compatibility problems with the old HEX+CAN interfaces, as do various control modules in other late model cars, so we drew a line in the sand with 2019 models; they require a current interface.

Help is available here:
https://store.ross-tech.com/shop/cat/vcds/intup/

You're eligible for any of the upgrades in category 3 or 4 on that page.

-Uwe-
 
   #3  

hadez16

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Yep, B9 (and other MLB-II platform cars) have compatibility problems with the old HEX+CAN interfaces, as do various control modules in other late model cars, so we drew a line in the sand with 2019 models; they require a current interface.

Help is available here:
https://store.ross-tech.com/shop/cat/vcds/intup/

You're eligible for any of the upgrades in category 3 or 4 on that page.

-Uwe-

I think that sentence could be misunderstood.
To my knowledge every car from the VAG gang that is model year 2019 is caterogical declared as not supported. No?
 
   #4  

_Val

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Or just sell hex-can on ebay and then buy a replacement hex-v2
 
   #5  

Uwe

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I think that sentence could be misunderstood.
To my knowledge every car from the VAG gang that is model year 2019 is caterogical declared as not supported. No?
I'm not sure why you think what I wrote could be mis-understood, but your re-statement is correct; all 2019 models require a current interface.

-Uwe-
 
   #6  

hadez16

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I'm not sure why you think what I wrote could be mis-understood, but your re-statement is correct; all 2019 models require a current interface.

-Uwe-

Because you started your sentence with mentioning only MLB2/MLBevo cars ;)
 
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