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Thread: Purchase of the repair and servicing information flat rate on the erwin site

  1. #1
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    Purchase of the repair and servicing information flat rate on the erwin site

    Hi All

    Whilst i wait for my vcds cable to arrive tomorrow i thought i would get all the repair and service manuals for my car
    so i headed over to erwin to pay fo an hours worth of downloading rights.

    Now, it wouldn't accept my credit card details! it kept saying credit card data incorrect, I checked this several times
    and re inputted the info to no avail.
    I tried someone elses credit card but still wouldn't work! The same error message came up

    Has anyone had similar issues, and how did you overcome this?

    Thanks

    Dave

  2. #2
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    never happened to me, used erWin at least 3/4 times. try a different web browser.

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  4. #3
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    I used Internet Explorer as specified, with windows 10


    System requirements for the maintenance and repair information

    Adobe Acrobat Reader (to open PDF documents)
    Operating system: Windows 7, 8, 8.1, 10
    Web browser: Microsoft Internet Explorer 9 - 11 (other web browsers are not compatible)

  5. #4
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    I used Chrome for sure, maybe also Safari. maybe the platform is under maintenance? try waiting like 12 hours at least. in the meanwhile, flush your internet cache.

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  7. #5
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    Hi,
    Make sure your billing address matches card?
    peter

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