2015 Q7 steering column reset help

Butch525 · Jan 9, 2019

Helllo,
I am having an issue with my wifes 2015 Audi Q7. We purchased it used about a year ago and have had no issues up until about a month ago when the steering column stopped responding to the up command. Now it isn't moving at all. After searching on the internet it seems like this is a common enough issue however the only fix I have found is a dealership reset on the column. Can this reset be done with the vcds? I have scanned the car and found no trouble codes to investigate. Any help on this would be greatly appreciated.

Uwe · Jan 9, 2019

If you've scanned it, please post the scan so people can see exactly how the vehicle is equipped. Even if you didn't explicitly save the scan, there should be an archival copy of it in your Scans sub-folder.

-Uwe-

golfi_vend · Jan 9, 2019

You mean this one?
https://static.nhtsa.gov/odi/tsbs/2015/SB-10074502-2280.pdf

Butch525 · Jan 9, 2019

Here is a scan from today as requested.

Code:

Wednesday,09,January,2019,12:02:10:63587
VCDS -- Windows Based VAG/VAS Emulator Running on Windows 10 x64
VCDS Version: 18.9.0.2 (x64)  HEX-V2 CB: 0.4436.4
Data version: 20180927 DS296.0
www.Ross-Tech.com


VIN: WA1LGBFE2FD011021   License Plate: Q7 1-9-19
Mileage: 111940km-69556mi   Repair Order: 



--------------------------------------------------------------------------------
--------------------------------------------------------------------------------


Chassis Type: FE-AU56 (4F0)
Scan: 01 02 03 05 08 09 10 15 16 17 19 28 36 3C 42 46 47 4C 4F 52
          55 56 5F 62 6C 6D 6F 72

VIN: WA1LGBFE2FD011021   Mileage: 111940km-69556miles

01-Engine -- Status: OK 0000
02-Auto Trans -- Status: OK 0000
03-ABS Brakes -- Status: OK 0000
04-Steering Angle -- Status: OK 0000
05-Acc/Start Auth. -- Status: Malfunction 0010
08-Auto HVAC -- Status: OK 0000
09-Cent. Elect. -- Status: OK 0000
10-Park/Steer Assist -- Status: OK 0000
15-Airbags -- Status: OK 0000
16-Steering wheel -- Status: OK 0000
17-Instruments -- Status: OK 0000
19-CAN Gateway -- Status: Malfunction 0010
28-HVAC, Rear -- Status: OK 0000
36-Seat Mem. Drvr -- Status: OK 0000
3C-Lane Change -- Status: OK 0000
42-Door Elect, Driver -- Status: OK 0000
46-Central Conv. -- Status: OK 0000
47-Sound System -- Status: OK 0000
4C-Tire Pressure II -- Status: OK 0000
4F-Centr. Electr. II -- Status: OK 0000
52-Door Elect, Pass. -- Status: OK 0000
55-Headlight Range -- Status: OK 0000
56-Radio -- Status: OK 0000
5F-Information Electr. -- Status: OK 0000
62-Door, Rear Left -- Status: OK 0000
6C-Back-up Cam. -- Status: OK 0000
6D-Trunk Elect. -- Status: OK 0000
6F-Centr. Conv. II -- Status: OK 0000
72-Door, Rear Right -- Status: OK 0000
-------------------------------------------------------------------------------
Address 01: Engine (CTW)       Labels:. 06E-907-551-CAJ.clb
   Part No SW: 4L0 910 551 P    HW: 4L0 907 551 A
   Component: 3.0l V6 TFSI        0030  
   Revision: --H08---    Serial number:               
   Coding: 0121000A290F0128
   Shop #: WSC 31414 790 00001
   VCID: 3537DD89A94EF09F7D3-8060

No fault code found.
Readiness: 0000 0000

-------------------------------------------------------------------------------
Address 02: Auto Trans (J217)       Labels:| 0C8-927-750.clb
   Part No SW: 0C8 927 750 N    HW: 0C8 927 750 N
   Component: AL1000 AISIN  002 2441  
   Serial number:               
   Coding: 001378
   Shop #: WSC 42420 001 1048576
   ASAM Dataset: EV_TCMAL991031 002112
   ROD: EV_TCMAL991031_002.rod
   VCID: 372BD781BFC2028F6FF-8062

No fault code found.

-------------------------------------------------------------------------------
Address 03: ABS Brakes        Labels:. 4L0-910-517-V2.clb
   Part No SW: 4L0 910 517 M    HW: 4L0 614 517 L
   Component: ESP ALLRAD MK25E1   0020  
   Revision: 00H02001    
   Coding: 0099409
   Shop #: WSC 31414 790 00001
   VCID: 3431E08DA234E9974AD-8060

No fault code found.

-------------------------------------------------------------------------------
Address 05: Acc/Start Auth.        Labels:. 4F0-910-852.clb
   Part No SW: 4F0 910 852 B    HW: 4F0 905 852 H
   Component: FBSAUDIC6 ELV   H08 0210  
   Revision: 00H08000    Serial number: 10603902170038
   Coding: 0000135
   Shop #: WSC 31414 790 00001
   VCID: 25170DC919EE801FCD3-8070

   Subsystem 1 - Part No: 4F0 910 132 L
   Component: FBSAUDIC6 EZS   H04 0020

   Subsystem 2 - Part No: 4F0 910 335 B
   Component: FBSAUDIC6 KSG   H03 0020

3 Faults Found:
00191 - Passenger's Door Handle Touch Sensor (G416) 
            007 - Short to Ground
             Freeze Frame:
                    Fault Status: 01110111
                    Fault Priority: 3
                    Fault Frequency: 1
                    Reset counter: 143
                    Mileage: 105556 km
                    Time Indication: 0
                    Date: 2018.10.07
                    Time: 11:08:22

00193 - Rear Right Door Handle Touch Sensor (G418) 
            007 - Short to Ground
             Freeze Frame:
                    Fault Status: 01110111
                    Fault Priority: 3
                    Fault Frequency: 7
                    Reset counter: 252
                    Mileage: 105556 km
                    Time Indication: 0
                    Date: 2018.10.07
                    Time: 11:08:22

02639 - Antenna Reader for Keyless Access Authorization 
            004 - No Signal/Communication - Intermittent
             Freeze Frame:
                    Fault Status: 00100100
                    Fault Priority: 3
                    Fault Frequency: 1
                    Reset counter: 65
                    Mileage: 110951 km
                    Time Indication: 0
                    Date: 2018.12.24
                    Time: 19:46:52


-------------------------------------------------------------------------------
Address 08: Auto HVAC (J255)       Labels: None
   Part No SW: 4L0 910 043 D    HW: 4L0 820 043 AP
   Component: KLIMA 4 ZONEN H15 0070  
   Revision: 00---031    Serial number: 00000030357689
   Coding: 000CC026
   Shop #: WSC 31414 790 00001
   VCID: 25170DC915EE801FCD3-8070

No fault code found.

-------------------------------------------------------------------------------
Address 09: Cent. Elect.        Labels: 4F0-910-279.lbl
   Part No SW: 4F0 910 279 AG    HW: 4F0 907 279 C
   Component: ILM Fahrer      H31 0400  
   Revision: 00000000    Serial number: 4F0907279     
   Coding: 0139123
   Shop #: WSC 31414 790 00001
   VCID: 6E8532E58C9883477C9-803A

   Subsystem 1 - Part No: 4L1 910 113   Labels: 1KX-955-119.CLB
   Component: Wischer AU716   H18 0110  
   Coding: 00064792
   Shop #: WSC 31414  

   Subsystem 2 - Part No: 8K0 910 557   Labels: 8K0-955-559.CLB
   Component: REGENLICHTSENSORH04 0003  
   Coding: 00150059
   Shop #: WSC 31414  

No fault code found.

-------------------------------------------------------------------------------
Address 10: Park/Steer Assist (J446)       Labels:| 4L0-919-475-7X2.clb
   Part No SW: 4L0 919 475 A    HW: 4H0 919 475 C
   Component: PARKHILFE 8K  H07 0011  
   Revision: 11001001    Serial number: 55931429300602
   Coding: 24011E
   Shop #: WSC 31414 790 00001
   ASAM Dataset: EV_EPHVA18AU7160000 001001
   ROD: EV_EPHVA18AU7160000.rod
   VCID: 3431E08DAEB4E9974AD-8060

No fault code found.

-------------------------------------------------------------------------------
Address 15: Airbags        Labels: 4L0-910-655.lbl
   Part No SW: 4L0 910 655 A    HW: 4L0 959 655 B
   Component: 72 AIRBAG AUDI8RH45 0230  
   Revision: 09H45000    Serial number: 0038QD90DH03  
   Coding: 0014130
   Shop #: WSC 31414 790 00001
   VCID: 2B03FBF17F0AB66F1B7-807E

   Subsystem 1 - Part No: 4L0 959 339 C
   Component: BF-Gewichtsens. H05 0040

   Subsystem 2 - Serial number: 6332QSME0B4714529

   Subsystem 3 - Serial number: 6342QSME73470742A

   Subsystem 4 - Serial number: 6352QSME6F473E56.

   Subsystem 5 - Serial number: 6362QSME73472474G

   Subsystem 6 - Serial number: 63734SME22451566W

   Subsystem 7 - Serial number: 63834SME7D441A727

No fault code found.

-------------------------------------------------------------------------------
Address 16: Steering wheel        Labels: 4F0-910-549.lbl
   Part No SW: 4F0 910 549 B    HW: 4F0 953 549 F
   Component: J0527               0830  
   Revision: 00H09000    Serial number: 90026142600045
   Coding: 0012242
   Shop #: WSC 31414 790 00001
   VCID: 280904FD6EFC9D77F65-807C

   Subsystem 1 - Part No: XXXXXXXXXXX 
   Component: E0221           H03 0040

No fault code found.

-------------------------------------------------------------------------------
Address 17: Instruments (J285)       Labels:. 4L0-920-xxx-17.clb
   Part No SW: 4L0 920 985 S    HW: 4L0 920 985 S
   Component: KOMBIINSTR.   H35 0332  
   Revision: 00000000    Serial number: X2R407PAF     
   Coding: 8BD663040100CF05020205
   Shop #: WSC 31414 790 00001
   VCID: 44D1B04DFE945917FAD-8010

No fault code found.

-------------------------------------------------------------------------------
Address 19: CAN Gateway (J533)       Labels:. 4F0-907-468.clb
   Part No SW: 4F0 907 468 S    HW: 4F0 907 468 G
   Component: GW-BEM 5CAN-M H06 0058  
   Revision: MB800038    Serial number: 3800M1491904D6
   Coding: 00C303
   Shop #: WSC 31414 790 00001
   VCID: 3FDBBFA197723ACFA7F-806A

   Subsystem 1 - Part No SW: 8K0 915 181 D    HW: 8K0 915 181 D
   Component: J367-BDM  H07 0125 
   Serial number: 31287532274121941088

2 Faults Found:
02256 - Quiescent Current 
            001 - Upper Limit Exceeded - Intermittent
             Freeze Frame:
                    Fault Status: 00100001
                    Fault Priority: 7
                    Fault Frequency: 79
                    Reset counter: 88
                    Mileage: 105563 km
                    Time Indication: 0
                    Date: 2018.10.07
                    Time: 15:05:00

03041 - Energy Management Active 
            000 -  -  - Intermittent
             Freeze Frame:
                    Fault Status: 00100000
                    Fault Priority: 7
                    Fault Frequency: 103
                    Reset counter: 88
                    Mileage: 105563 km
                    Time Indication: 0
                    Date: 2018.10.07
                    Time: 19:05:00

             Freeze Frame:
                    Bin. Bits:    00000
                    Voltage: 12.30 V
                    Count: 18


-------------------------------------------------------------------------------
Address 28: HVAC, Rear        Labels: None
   Part No SW: 4L0 910 158     HW: 4L0 919 158 AE
   Component: KLIMABETAETIGUNGH06 0060  
   Revision: 00---011    Serial number: 00000030356735
   Coding: 0000006
   Shop #: WSC 31414 790 00001
   VCID: 688944FDAE7C5D77365-803C

No fault code found.

-------------------------------------------------------------------------------
Address 36: Seat Mem. Drvr (J136)       Labels: None
   Part No SW: 4F0 959 760 D    HW: 4F0 959 760 D
   Component: MEM-FS        H08 0065  
   Revision: AA000000    Serial number: 00000119084875
   Coding: 00581B00000011110000
   Shop #: WSC 31414 790 00001
   VCID: 323DE6955420E7A7581-8066

No fault code found.

-------------------------------------------------------------------------------
Address 3C: Lane Change        Labels: None
   Part No SW: 4L0 910 566 C    HW: 4L0 907 566 B
   Component: J0769_SWA_MasterH03 0050  
   Revision: 00H03000    Serial number: 6PZ 009 014-10
   Coding: 0000001
   Shop #: WSC 31414 790 00001
   VCID: 2E05F2E54C18C3473C9-807A

   Subsystem 1 - Part No: 4L0 910 568 C
   Component: J0770_SWA_Slave_H03 0050

   Subsystem 2 - Serial number: 6PZ 009 014-30

   Subsystem 3 - Serial number: 5F02.10.1400H03000AMS14244ÿ

   Subsystem 4 - Serial number: S14244ÿ

No fault code found.

-------------------------------------------------------------------------------
Address 42: Door Elect, Driver (J386)       Labels:. 4F0-959-793.clb
   Part No SW: 4F0 959 793 T    HW: 8K0 959 793 M
   Component: TSG FA        H12 0362  
   Revision:             Serial number: 0000121988890 
   Coding: 011F57205E40440004
   Shop #: WSC 31414 790 00001
   VCID: 48C9A47DC2BC7D77165-801C

No fault code found.

-------------------------------------------------------------------------------
Address 46: Central Conv.        Labels:. 4L0-910-289.lbl
   Part No SW: 4L0 910 289 K    HW: 4L0 907 289 K
   Component: Komfortgeraet   H12 0130  
   Revision: 0130 ---    Serial number: 82009349590000
   Coding: 3569949
   Shop #: WSC 31414 790 00001
   VCID: 3829D4BDBE5C0DF7665-806C

   Subsystem 1 - Part No: 1K0 951 605 C
   Component: LIN BACKUP HORN H05 1501

No fault code found.

-------------------------------------------------------------------------------
Address 47: Sound System (J525)       Labels: None
   Part No SW: 4L0 035 223 J    HW: 4L0 035 223 G
   Component: BOSE G3 Q7    H04 0160  
   Revision: CH004001    Serial number: 00000000062796
   Coding: 030000
   Shop #: WSC 31414 790 00001
   VCID: 290F01F979F6A47FE9B-807C

No fault code found.

-------------------------------------------------------------------------------
Address 4C: Tire Pressure II        Labels: 4F0-910-274.clb
   Part No SW: 4F0 910 274 B    HW: 4F0 907 274 
   Component: J793  RKA+      H04 0110  
   Revision: 00000519    Serial number: 00005191074956
   Coding: 0693965
   Shop #: WSC 31414 790 00001
   VCID: 231313D117DA7E2FA37-8076

No fault code found.

-------------------------------------------------------------------------------
Address 4F: Centr. Electr. II        Labels: 4F0-910-280.lbl
   Part No SW: 4F0 910 280     HW: 4F0 907 280 D
   Component: ILM Beifahrer   H16 0100  
   Revision:             Serial number: 00000000201081
   Coding: 0012001
   Shop #: WSC 31414 790 00001
   VCID: 5EE562257C3813C7CC9-800A

No fault code found.

-------------------------------------------------------------------------------
Address 52: Door Elect, Pass. (J387)       Labels:. 4F0-959-792.clb
   Part No SW: 4F0 959 792 T    HW: 8K0 959 792 M
   Component: TSG BF        H12 0362  
   Revision:             Serial number: 0000121918347 
   Coding: 011F57205E40440004
   Shop #: WSC 31414 790 00001
   VCID: 47CBA741CFA2720F1FF-8012

No fault code found.

-------------------------------------------------------------------------------
Address 55: Headlight Range (J431)       Labels:| 8X0-907-357.clb
   Part No SW: 8X0 907 357 C    HW: 8X0 907 357 B
   Component: ****LWR12**** H02 0020  
   Serial number: 141021-0002-194
   Coding: 1147A71010020400
   Shop #: WSC 31414 790 00001
   ASAM Dataset: EV_HeadlRegulBasic 005001
   ROD: EV_HeadlRegulBasic.rod
   VCID: 42DDB655E4005727C81-8016

No fault code found.

-------------------------------------------------------------------------------
Address 56: Radio (R)       Labels: Redir Fail!
   Part No SW: 4G0 035 082 G    HW: 4G0 035 082 
   Component: Radio U SIRIU H60 0133  
   Revision: AB001007    Serial number: 156J/0E8081641
   Coding: 020007010000000000
   Shop #: WSC 31414 790 00001
   VCID: 241110CD1ED47917DAD-8070

No fault code found.

-------------------------------------------------------------------------------
Address 5F: Information Electr. (J794)       Labels: None
   Part No SW: 4L2 035 746 G    HW: 4L2 035 746 G
   Component: H-BNT-NA      H42 0901  
   Revision: --------    Serial number: 513JU0E7500117
   Coding: 180200060004E1EF510003456F632003140000000100000000
   Shop #: WSC 31414 790 00001
   VCID: 323DE6955420E7A7581-8066

   Subsystem 1 - Part No: 8R0 060 884 CJ
   Component: NAR 2015  1102 

   Subsystem 2 - Part No SW: 8R0 919 604 A    HW: 8R0 919 604 A
   Component: DU7 High  H42 0104 
   Serial number: A130JY0E3163467     

   Subsystem 3 - Part No SW: 4L0 919 614 C    HW: 4L0 919 614 C
   Component: E0380 Bedient  H01 0060 
   Serial number: 00000002212355      

   Subsystem 4 - Part No: 8R0 060 961 G
   Component: CD-Database  5950 

No fault code found.

-------------------------------------------------------------------------------
Address 62: Door, Rear Left (J388)       Labels:. 4F0-959-795.clb
   Part No SW: 4F0 959 795 P    HW: 4F0 959 795 P
   Component: TSG HL        H11 0362  
   Revision:             Serial number: 0000122643492 
   Coding: 010E57204040230004
   Shop #: WSC 31414 790 00001
   VCID: 46D5AA45C8A86B07E49-8012

No fault code found.

-------------------------------------------------------------------------------
Address 6C: Back-up Cam.        Labels: 4L0-910-441.clb
   Part No SW: 4L0 910 441 B    HW: 4L0 907 441 B
   Component: J772__Rearview      0030  
   Revision: --H09---    Serial number: 525PA8-J49430T
   Coding: 1021201
   Shop #: WSC 31414 790 00001
   VCID: 25170DC919EE801FCD3-8070

No fault code found.

-------------------------------------------------------------------------------
Address 6D: Trunk Elect.        Labels: None
   Part No SW: 4L0 910 945     HW: 4L0 827 851 F
   Component: ValeoHeckdeckel H58 0500  
   Revision: --H58001    Serial number: E5030000B     
   Shop #: WSC 98765 666 38354
   VCID: 6C8138EDBA84715752D-8038

   Subsystem 1 - Part No: 4L0 910 946 
   Component: ValeoHeckdeckel H58 0500

   Subsystem 2 - Serial number: E5030100B     

   Subsystem 3 - Serial number: RD23.10.14--H58001001C0224ÿ

   Subsystem 4 - Serial number: 1C0224ÿ

No fault code found.

-------------------------------------------------------------------------------
Address 6F: Centr. Conv. II        Labels:. 4L0-910-290.lbl
   Part No SW: 4L0 910 290 A    HW: 4L0 907 290 A
   Component: ILM HINTEN 2    H08 0080  
   Revision: AAH08080    Serial number: 0122994640----
   Coding: 0003595
   Shop #: WSC 31414 790 00001
   VCID: 26150AC564E88B07C49-8072

   Subsystem 1 - Part No: 4L0 910 591 A
   Component: J_245_EE16_SKB10H15 0220

   Subsystem 2 - Part No: 4L0 910 591 A
   Component: J_394_EE16_SKB10H15 0220

   Subsystem 3 - Part No: 4L0 910 591 A
   Component: J_392_EE16_SKB10H15 0220

No fault code found.

-------------------------------------------------------------------------------
Address 72: Door, Rear Right (J389)       Labels:. 4F0-959-795.clb
   Part No SW: 4F0 959 795 P    HW: 4F0 959 795 P
   Component: TSG HR        H11 0362  
   Revision:             Serial number: 0000122643491 
   Coding: 010E57204040230004
   Shop #: WSC 31414 790 00001
   VCID: 46D5AA45C8A86B07E49-8012

No fault code found.

End----------(Elapsed Time: 02:02, VBatt start/end: 14.3V/14.3V)-----------

--------------------------------------------------------------------------------
--------------------------------------------------------------------------------

Address 19: DTCs cleared

Uwe · Jan 10, 2019

Yes, VCDS should be able to do that.

[Select]
[09-Cent. Elect.]
[Basic Settings]
Group 001.

The note I have is: Make sure to approach all 4 end positions (up, down, forward, back) before performing the basic setting.

You probably should read the TSB posted two messages above.

-Uwe-

darren_de_vos · Mar 23, 2019

The steering column was working in/out but not up/down, was enabled in vcds. Did the vcds basic settings on and now shows as disabled and the steering column does not adjust at all now. First time trying out vcds and i guess i got lots to learn and be careful. Seemed like an easy fix. Appreciate any help on this. Thanks D.

studioRS · Jun 18, 2019

darren_de_vos said:
The steering column was working in/out but not up/down, was enabled in vcds. Did the vcds basic settings on and now shows as disabled and the steering column does not adjust at all now. First time trying out vcds and i guess i got lots to learn and be careful. Seemed like an easy fix. Appreciate any help on this. Thanks D.

I did the same exact steps as you. My steering column was only working in/out and not up/down. Basic settings initially showed it as “enabled”, but now after setting basic setting ON, is now showing “disabled” every time I open VCDS and doesn’t work.

I think the problem might be we both opened the controller and instructed VCDS to set the basic settings, but we didn’t even use or extend or reach the end points for the 4-way toggle switch (not sure how this would have worked for the up or down anyway since my up/down didn’t work before). Now all adjustment is stopped and disabled.

Is this something that can be reset so the setting displays as enabled or? If so, please advise.

studioRS · Jun 22, 2019

@Uwe - is there an exact procedure to reset the steering column setting so I goes back to enabled?

Uwe · Jun 22, 2019

studioRS said:
@Uwe - is there an exact procedure to reset the steering column setting so I goes back to enabled?

If I knew more than I've already written here, I would gladly share it with you.

-Uwe-

studioRS · Jun 23, 2019

Uwe said:
If I knew more than I've already written here, I would gladly share it with you.

-Uwe-

Appreciate the quick response, thank you.

RichS · Sep 24, 2021

I'm having the same problem - the up and down on my 2014 Audi Q7 steering column does not function.
Uwe's comment (Make sure to approach all 4 end positions (up, down, forward, back) before performing the basic setting) is helpful in that perhaps if we place a current source into the up / down functions of the column motor, cause it to reach the end points, and cause J519 to realize that the column moves, we can then reset the basic setting?

I found a thread on AudiWorld that references a procedure: https://www.audiworld.com/forums/q7-discussion-112/steering-wheel-column-wont-telescope-2807042/

Summarized here -

[09] - Central Electronics

Basic Setting

Steering Column Adjustment

[Select]
[09 - Central Electronics]
[Basic Settings - 04]
Group 001
[Go!]
Activate the Basic Setting.
[ON/OFF/Next]
The adjustment should now be learned.
[Done, Go Back]
[Close Controller, Go Back - 06]

Can we somehow make procedure out of this that involves moving the column with an external current source? There is a connector for the motors that is easily reachable.

Here's another thread where someone used an external current source to move the column, just to get it to a reasonable position https://www.audiworld.com/forums/q7...st-steering-column-not-working-2885150/page2/

"I used the TSB wiring schematic and tested the voltage and current on the in/out to test. Normal Volts/Amps. I then tested the up/down and no voltage present to the motor connector. I then shut off the car accessories. I disconnected the wiring adapter to the motors from the control circuit. I used my 12v car battery charger to apply a voltage to the up/down motor. Low and behold.. it adjusted!! I moved it to my normal position (most of the way down) and reconnected everything. I wanted to see what would happen and if it would try and reset it to the top position. Nope... stayed there... still not sending control voltage to the motor. But the in/out worked like normal... so at least it's in the vertical position i wanted."

I wish I could buy the shop manual for my Q7 the same way I did did for my d2 A8 and B6 S4 cabriolet - and Uwe graciously gifted me the A8 d3 manual, which is now well used (thank you!). I would like to know if G357 and G358 are position sensors.

RichS · Sep 24, 2021

And here is another thread.. https://www.audiworld.com/forums/q7-discussion-112/q-steering-adjustment-issue-2994129/
The author uses relays to substitute one column switch appear to be another - to make J519 to think everything's ok.

"If you attempted to do a Basic setting of the steering column and did not make sure that the column adjustment for both vertical and axial plains were operational as I did, you end up disabling the Voltage supply of terminal 30 left.
To return to only one of the 2 functions being operational you need to make J519 think that both adjustments work without drawing excessive current and position senders return credible feedback.
To do this I temporarily wired in a 4 pole C contact relay and a switch controlling it to sequence both outputs and corresponding position senders so that J519 saw the operational motor and positioning sender twice. In my case the axial adjustment motor is failed open, therefore I disconnected both motors V123 and V124 as well as both position sending units G357 and G358 and wired the 2 individual motors and position senders to a set of 4 NO and NC contacts and wired the common of those contacts to the only functioning motor and position sending unit. Please see drawing below. I then initiated the Basic Settings with VCDS which first moves the steering column all the way up then all the way down and back to center, then I flipped the relay on which connected the axial motor output from J519 to the vertical motor and position sender via the NO contact on the 4 pole relay which moved the Vertical adjustment motor all the way down then all the way up and back to center for a second time, thus simulating a working axial motor and position sender."

So G 357 and G358 are position sensors...

A question - During basic settings -04, group 1, does the module attempt to move the wheel up, down, in out? Can we just try that? Or do I need to move the wheel / fool the module before attempting basic settings?

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A-Aron · Jul 15, 2022

Did this ever get resolved? I have the same issue with mine.

RichS · Nov 18, 2022

It did not get resolved...So many things to fix...but I do enjoy. I may try this again during indoor fixit season in Iowa ("Winter").

davek181 · Dec 4, 2022

I had a similar problem on an A6 2010 model. Customer stated up/down worked, but not in out. i tried resetting basic settings and disabled terminal 30 in the process. Since we knew the motor was likely the issue I got a used and tested column assembly and swapped over the steering lock from the original and put it in. Terminal 30 was alive and I misread/misunderstood the procedure and tried basic settings again to initialize the column. It disabled Terminal 30, but before that it pushed the column out to its fully extended position so I knew the motor worked at least.

I was able to restore terminal 30 by pulling the fuse for the steering column control control module and walking away for a couple hours to do other things. When i put the fuse back in after giving it a rest the terminal was alive again. I had since read many accounts of successful basic settings adventures. From my digesting the info the procedure I interpreted is to go to 09, basic settings with the memory switch on the door off, cycle the switch to extend and compress the column to the ends and do the same with the up/down. Then activate basic settings and the module repeats the performance and all works.

I had terminal 30 enabled but no response from the switch to move the column. I tried unsuccessfully again to enable the column with basic settings and disabled terminal 30 again. So after reawakening the terminal 30 I then moved the switch to column extend with no response from the column, but I held the switch the amount of time I figured it would have taken to extend. I then did the same with retract, no response but held the switch one cycle time. Repeated the same with up, then down, still no response but held them a while.

I then initiated basic setting and the controller took off and did its sequence of cycles. Afterwards the column switch worked too. I think there is a serious bug in the column software that allows this problem and I was glad to have worked around it in my clumsy way and illogical thinking.

And no I did not disable it and retry again to test my results, rather release the car to service and not know for sure.

GeriatricGinger · Dec 15, 2022

I just picked up a 2013 Q7 with the issue of no vertical movement. @davek181 so you had a similar issue? Are the 'basic settings' operations straight-forward? I'm not sure I've seen anything aside from:

[09] - Central Electronics
Basic Setting
Steering Column Adjustment
[Select]
[09 - Central Electronics]
[Basic Settings - 04]
Group 001
[Go!]
Activate the Basic Setting.
[ON/OFF/Next]
The adjustment should now be learned.
[Done, Go Back]
[Close Controller, Go Back - 06]

Does the bolded section step through instruction on-screen for resetting basic settings? I ask because I've read various random things about moving the control knob to a position, etc..
Any assistance is appreciated. I'm not new to using VCDS for basic diag, but not really falimiar with basic settings, adaptation, etc.

jwt27ta6 · Dec 10, 2023

I had same problem as many of you on 2015 Audi Q7 TDI. Up/down worked, In/out didn't. Did the adaptation above and Terminal 30 Disabled!!!! I tried everything mentioned on the internet, ie...pull fuses, unplug battery (overnight even), unplugged battery and shorted postive and neg cables together for 5min (10min actually), and entered the security code on 09 Central Elect module. But still disabled!!!

Then read about the little button next to the steering column 4-way switch. Button??? Low and behold, there it is!!! Pushed it. Did a little dance, said a prayer, asked for forgiveness of all my sins, and tried this YET AGAIN and didn't do any prerequisites of trying to go down/up/in/out......AND THE STEERING COLUMN STARTED MOVING THRU ALL 4 DIRECTIONS. DONE/FIXED/HASTA LA VISTA BABY:

[09] - Central Electronics
Basic Setting
Steering Column Adjustment
[Select]
[09 - Central Electronics]
[Basic Settings - 04]
Group 001
[Go!]
Activate the Basic Setting.
[ON/OFF/Next]
The adjustment should now be learned.
[Done, Go Back]
[Close Controller, Go Back - 06]

https://lh3.googleusercontent.com/p...EGROeeYe4C0A4Y=w2202-h1071-s-no-gm?authuser=0

RichS · Jan 2, 2024

jwt27ta6,

jwt27ta6 said:
Then read about the little button next to the steering column 4-way switch. Button??? Low and behold, there it is!!! Pushed it. Did a little dance, said a prayer, asked for forgiveness of all my sins, and tried this YET AGAIN and didn't do any prerequisites of trying to go down/up/in/out......AND THE STEERING COLUMN STARTED MOVING THRU ALL 4 DIRECTIONS. DONE/FIXED/HASTA LA VISTA BABY:

[09] - Central Electronics
Basic Setting
Steering Column Adjustment
[Select]
[09 - Central Electronics]
[Basic Settings - 04]
Group 001
[Go!]
Activate the Basic Setting.
[ON/OFF/Next]
The adjustment should now be learned.
[Done, Go Back]
[Close Controller, Go Back - 06]

That's the first success I've heard! The button on the steering column in question is called the easy entry button - pressing it toggles the steering column easy entry feature on or off. Should the column easy entry feature be turned off, or turned on? How can you tell if it is on or off? And then you performed the procedure teaching the basic setting? Was the driver's seat memory switch in the on position or in the off position? (on=seat memory switch in depressed position).
How sure are we that we can wake up terminal 30 - by depressing and releasing the easy entry button on the steering column? Or by removing the control module fuse for a few hours?
I cannot see the images you posted - I'm not sure why. Do those two images posted show up for anyone else / what do I need to learn here?
Thanks!! First hopeful procedure I've seen.

jwt27ta6 · Jan 2, 2024

Memory Seat "Off" per what others have said

Easy Entry/Exit Button ON ("out" position) - this is what fixed the "Terminal 30 Disabled" status when coding. And now my steering column manually moves with the up/down buttons and moves to the saved seat memory locations. However, I've realized the Easy Entry/Exit function does not work. I've tried the button in and out. The steering wheel does not move up out of the way and the seat doesn't go back when I turn the car off, nor when I open the door. Not a big deal really, but would be nice to know "why" it doesn't work.

RichS · Jan 2, 2024

Steering column adjustable does not work - VCDS Basic Setting - AudiWorld Forums

A6 / S6 (C6 Platform) Discussion - Steering column adjustable does not work - VCDS Basic Setting - Welcome for the first time on your forum. I became a happy owner of the Audi A6 C6 3.2 petrol http://www.vwaudiforum.co.uk/forum/images/smilies/smile.png Unfortunately, steering column adjustable...

www.audiworld.com

Here's another link...trying to track down the success stories. The door memory switch in question has an on / off indication, so you can tell it is off.

2015 Q7 steering column reset help

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