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Thread: 2015 Q7 steering column reset help

  1. #1
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    2015 Q7 steering column reset help

    Helllo,
    I am having an issue with my wifes 2015 Audi Q7. We purchased it used about a year ago and have had no issues up until about a month ago when the steering column stopped responding to the up command. Now it isn't moving at all. After searching on the internet it seems like this is a common enough issue however the only fix I have found is a dealership reset on the column. Can this reset be done with the vcds? I have scanned the car and found no trouble codes to investigate. Any help on this would be greatly appreciated.

  2. #2
    Benevolent Dictator Uwe's Avatar
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    If you've scanned it, please post the scan so people can see exactly how the vehicle is equipped. Even if you didn't explicitly save the scan, there should be an archival copy of it in your Scans sub-folder.

    -Uwe-
    The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

  3. #3
    Verified VCDS User golfi_vend's Avatar
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    I am a VW Freak - Le WV Freaks OR Come visit me at my work with ODIS concerns - FORSS ODIS GeKo/FaZit access for VW/AUDI/Škoda
    The world is my oyster...

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  5. #4
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    Here is a scan from today as requested.

    Code:
    Wednesday,09,January,2019,12:02:10:63587
    VCDS -- Windows Based VAG/VAS Emulator Running on Windows 10 x64
    VCDS Version: 18.9.0.2 (x64)  HEX-V2 CB: 0.4436.4
    Data version: 20180927 DS296.0
    www.Ross-Tech.com
    
    
    VIN: WA1LGBFE2FD011021   License Plate: Q7 1-9-19
    Mileage: 111940km-69556mi   Repair Order: 
    
    
    
    --------------------------------------------------------------------------------
    --------------------------------------------------------------------------------
    
    
    Chassis Type: FE-AU56 (4F0)
    Scan: 01 02 03 05 08 09 10 15 16 17 19 28 36 3C 42 46 47 4C 4F 52
              55 56 5F 62 6C 6D 6F 72
    
    VIN: WA1LGBFE2FD011021   Mileage: 111940km-69556miles
    
    01-Engine -- Status: OK 0000
    02-Auto Trans -- Status: OK 0000
    03-ABS Brakes -- Status: OK 0000
    04-Steering Angle -- Status: OK 0000
    05-Acc/Start Auth. -- Status: Malfunction 0010
    08-Auto HVAC -- Status: OK 0000
    09-Cent. Elect. -- Status: OK 0000
    10-Park/Steer Assist -- Status: OK 0000
    15-Airbags -- Status: OK 0000
    16-Steering wheel -- Status: OK 0000
    17-Instruments -- Status: OK 0000
    19-CAN Gateway -- Status: Malfunction 0010
    28-HVAC, Rear -- Status: OK 0000
    36-Seat Mem. Drvr -- Status: OK 0000
    3C-Lane Change -- Status: OK 0000
    42-Door Elect, Driver -- Status: OK 0000
    46-Central Conv. -- Status: OK 0000
    47-Sound System -- Status: OK 0000
    4C-Tire Pressure II -- Status: OK 0000
    4F-Centr. Electr. II -- Status: OK 0000
    52-Door Elect, Pass. -- Status: OK 0000
    55-Headlight Range -- Status: OK 0000
    56-Radio -- Status: OK 0000
    5F-Information Electr. -- Status: OK 0000
    62-Door, Rear Left -- Status: OK 0000
    6C-Back-up Cam. -- Status: OK 0000
    6D-Trunk Elect. -- Status: OK 0000
    6F-Centr. Conv. II -- Status: OK 0000
    72-Door, Rear Right -- Status: OK 0000
    -------------------------------------------------------------------------------
    Address 01: Engine (CTW)       Labels:. 06E-907-551-CAJ.clb
       Part No SW: 4L0 910 551 P    HW: 4L0 907 551 A
       Component: 3.0l V6 TFSI        0030  
       Revision: --H08---    Serial number:               
       Coding: 0121000A290F0128
       Shop #: WSC 31414 790 00001
       VCID: 3537DD89A94EF09F7D3-8060
    
    No fault code found.
    Readiness: 0000 0000
    
    -------------------------------------------------------------------------------
    Address 02: Auto Trans (J217)       Labels:| 0C8-927-750.clb
       Part No SW: 0C8 927 750 N    HW: 0C8 927 750 N
       Component: AL1000 AISIN  002 2441  
       Serial number:               
       Coding: 001378
       Shop #: WSC 42420 001 1048576
       ASAM Dataset: EV_TCMAL991031 002112
       ROD: EV_TCMAL991031_002.rod
       VCID: 372BD781BFC2028F6FF-8062
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 03: ABS Brakes        Labels:. 4L0-910-517-V2.clb
       Part No SW: 4L0 910 517 M    HW: 4L0 614 517 L
       Component: ESP ALLRAD MK25E1   0020  
       Revision: 00H02001    
       Coding: 0099409
       Shop #: WSC 31414 790 00001
       VCID: 3431E08DA234E9974AD-8060
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 05: Acc/Start Auth.        Labels:. 4F0-910-852.clb
       Part No SW: 4F0 910 852 B    HW: 4F0 905 852 H
       Component: FBSAUDIC6 ELV   H08 0210  
       Revision: 00H08000    Serial number: 10603902170038
       Coding: 0000135
       Shop #: WSC 31414 790 00001
       VCID: 25170DC919EE801FCD3-8070
    
       Subsystem 1 - Part No: 4F0 910 132 L
       Component: FBSAUDIC6 EZS   H04 0020
    
       Subsystem 2 - Part No: 4F0 910 335 B
       Component: FBSAUDIC6 KSG   H03 0020
    
    3 Faults Found:
    00191 - Passenger's Door Handle Touch Sensor (G416) 
                007 - Short to Ground
                 Freeze Frame:
                        Fault Status: 01110111
                        Fault Priority: 3
                        Fault Frequency: 1
                        Reset counter: 143
                        Mileage: 105556 km
                        Time Indication: 0
                        Date: 2018.10.07
                        Time: 11:08:22
    
    00193 - Rear Right Door Handle Touch Sensor (G418) 
                007 - Short to Ground
                 Freeze Frame:
                        Fault Status: 01110111
                        Fault Priority: 3
                        Fault Frequency: 7
                        Reset counter: 252
                        Mileage: 105556 km
                        Time Indication: 0
                        Date: 2018.10.07
                        Time: 11:08:22
    
    02639 - Antenna Reader for Keyless Access Authorization 
                004 - No Signal/Communication - Intermittent
                 Freeze Frame:
                        Fault Status: 00100100
                        Fault Priority: 3
                        Fault Frequency: 1
                        Reset counter: 65
                        Mileage: 110951 km
                        Time Indication: 0
                        Date: 2018.12.24
                        Time: 19:46:52
    
    
    -------------------------------------------------------------------------------
    Address 08: Auto HVAC (J255)       Labels: None
       Part No SW: 4L0 910 043 D    HW: 4L0 820 043 AP
       Component: KLIMA 4 ZONEN H15 0070  
       Revision: 00---031    Serial number: 00000030357689
       Coding: 000CC026
       Shop #: WSC 31414 790 00001
       VCID: 25170DC915EE801FCD3-8070
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 09: Cent. Elect.        Labels: 4F0-910-279.lbl
       Part No SW: 4F0 910 279 AG    HW: 4F0 907 279 C
       Component: ILM Fahrer      H31 0400  
       Revision: 00000000    Serial number: 4F0907279     
       Coding: 0139123
       Shop #: WSC 31414 790 00001
       VCID: 6E8532E58C9883477C9-803A
    
       Subsystem 1 - Part No: 4L1 910 113   Labels: 1KX-955-119.CLB
       Component: Wischer AU716   H18 0110  
       Coding: 00064792
       Shop #: WSC 31414  
    
       Subsystem 2 - Part No: 8K0 910 557   Labels: 8K0-955-559.CLB
       Component: REGENLICHTSENSORH04 0003  
       Coding: 00150059
       Shop #: WSC 31414  
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 10: Park/Steer Assist (J446)       Labels:| 4L0-919-475-7X2.clb
       Part No SW: 4L0 919 475 A    HW: 4H0 919 475 C
       Component: PARKHILFE 8K  H07 0011  
       Revision: 11001001    Serial number: 55931429300602
       Coding: 24011E
       Shop #: WSC 31414 790 00001
       ASAM Dataset: EV_EPHVA18AU7160000 001001
       ROD: EV_EPHVA18AU7160000.rod
       VCID: 3431E08DAEB4E9974AD-8060
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 15: Airbags        Labels: 4L0-910-655.lbl
       Part No SW: 4L0 910 655 A    HW: 4L0 959 655 B
       Component: 72 AIRBAG AUDI8RH45 0230  
       Revision: 09H45000    Serial number: 0038QD90DH03  
       Coding: 0014130
       Shop #: WSC 31414 790 00001
       VCID: 2B03FBF17F0AB66F1B7-807E
    
       Subsystem 1 - Part No: 4L0 959 339 C
       Component: BF-Gewichtsens. H05 0040
    
       Subsystem 2 - Serial number: 6332QSME0B4714529
    
       Subsystem 3 - Serial number: 6342QSME73470742A
    
       Subsystem 4 - Serial number: 6352QSME6F473E56.
    
       Subsystem 5 - Serial number: 6362QSME73472474G
    
       Subsystem 6 - Serial number: 63734SME22451566W
    
       Subsystem 7 - Serial number: 63834SME7D441A727
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 16: Steering wheel        Labels: 4F0-910-549.lbl
       Part No SW: 4F0 910 549 B    HW: 4F0 953 549 F
       Component: J0527               0830  
       Revision: 00H09000    Serial number: 90026142600045
       Coding: 0012242
       Shop #: WSC 31414 790 00001
       VCID: 280904FD6EFC9D77F65-807C
    
       Subsystem 1 - Part No: XXXXXXXXXXX 
       Component: E0221           H03 0040
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 17: Instruments (J285)       Labels:. 4L0-920-xxx-17.clb
       Part No SW: 4L0 920 985 S    HW: 4L0 920 985 S
       Component: KOMBIINSTR.   H35 0332  
       Revision: 00000000    Serial number: X2R407PAF     
       Coding: 8BD663040100CF05020205
       Shop #: WSC 31414 790 00001
       VCID: 44D1B04DFE945917FAD-8010
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 19: CAN Gateway (J533)       Labels:. 4F0-907-468.clb
       Part No SW: 4F0 907 468 S    HW: 4F0 907 468 G
       Component: GW-BEM 5CAN-M H06 0058  
       Revision: MB800038    Serial number: 3800M1491904D6
       Coding: 00C303
       Shop #: WSC 31414 790 00001
       VCID: 3FDBBFA197723ACFA7F-806A
    
       Subsystem 1 - Part No SW: 8K0 915 181 D    HW: 8K0 915 181 D
       Component: J367-BDM  H07 0125 
       Serial number: 31287532274121941088
    
    2 Faults Found:
    02256 - Quiescent Current 
                001 - Upper Limit Exceeded - Intermittent
                 Freeze Frame:
                        Fault Status: 00100001
                        Fault Priority: 7
                        Fault Frequency: 79
                        Reset counter: 88
                        Mileage: 105563 km
                        Time Indication: 0
                        Date: 2018.10.07
                        Time: 15:05:00
    
    03041 - Energy Management Active 
                000 -  -  - Intermittent
                 Freeze Frame:
                        Fault Status: 00100000
                        Fault Priority: 7
                        Fault Frequency: 103
                        Reset counter: 88
                        Mileage: 105563 km
                        Time Indication: 0
                        Date: 2018.10.07
                        Time: 19:05:00
    
                 Freeze Frame:
                        Bin. Bits:    00000
                        Voltage: 12.30 V
                        Count: 18
    
    
    -------------------------------------------------------------------------------
    Address 28: HVAC, Rear        Labels: None
       Part No SW: 4L0 910 158     HW: 4L0 919 158 AE
       Component: KLIMABETAETIGUNGH06 0060  
       Revision: 00---011    Serial number: 00000030356735
       Coding: 0000006
       Shop #: WSC 31414 790 00001
       VCID: 688944FDAE7C5D77365-803C
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 36: Seat Mem. Drvr (J136)       Labels: None
       Part No SW: 4F0 959 760 D    HW: 4F0 959 760 D
       Component: MEM-FS        H08 0065  
       Revision: AA000000    Serial number: 00000119084875
       Coding: 00581B00000011110000
       Shop #: WSC 31414 790 00001
       VCID: 323DE6955420E7A7581-8066
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 3C: Lane Change        Labels: None
       Part No SW: 4L0 910 566 C    HW: 4L0 907 566 B
       Component: J0769_SWA_MasterH03 0050  
       Revision: 00H03000    Serial number: 6PZ 009 014-10
       Coding: 0000001
       Shop #: WSC 31414 790 00001
       VCID: 2E05F2E54C18C3473C9-807A
    
       Subsystem 1 - Part No: 4L0 910 568 C
       Component: J0770_SWA_Slave_H03 0050
    
       Subsystem 2 - Serial number: 6PZ 009 014-30
    
       Subsystem 3 - Serial number: 5F02.10.1400H03000AMS14244’
    
       Subsystem 4 - Serial number: S14244’
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 42: Door Elect, Driver (J386)       Labels:. 4F0-959-793.clb
       Part No SW: 4F0 959 793 T    HW: 8K0 959 793 M
       Component: TSG FA        H12 0362  
       Revision:             Serial number: 0000121988890 
       Coding: 011F57205E40440004
       Shop #: WSC 31414 790 00001
       VCID: 48C9A47DC2BC7D77165-801C
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 46: Central Conv.        Labels:. 4L0-910-289.lbl
       Part No SW: 4L0 910 289 K    HW: 4L0 907 289 K
       Component: Komfortgeraet   H12 0130  
       Revision: 0130 ---    Serial number: 82009349590000
       Coding: 3569949
       Shop #: WSC 31414 790 00001
       VCID: 3829D4BDBE5C0DF7665-806C
    
       Subsystem 1 - Part No: 1K0 951 605 C
       Component: LIN BACKUP HORN H05 1501
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 47: Sound System (J525)       Labels: None
       Part No SW: 4L0 035 223 J    HW: 4L0 035 223 G
       Component: BOSE G3 Q7    H04 0160  
       Revision: CH004001    Serial number: 00000000062796
       Coding: 030000
       Shop #: WSC 31414 790 00001
       VCID: 290F01F979F6A47FE9B-807C
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 4C: Tire Pressure II        Labels: 4F0-910-274.clb
       Part No SW: 4F0 910 274 B    HW: 4F0 907 274 
       Component: J793  RKA+      H04 0110  
       Revision: 00000519    Serial number: 00005191074956
       Coding: 0693965
       Shop #: WSC 31414 790 00001
       VCID: 231313D117DA7E2FA37-8076
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 4F: Centr. Electr. II        Labels: 4F0-910-280.lbl
       Part No SW: 4F0 910 280     HW: 4F0 907 280 D
       Component: ILM Beifahrer   H16 0100  
       Revision:             Serial number: 00000000201081
       Coding: 0012001
       Shop #: WSC 31414 790 00001
       VCID: 5EE562257C3813C7CC9-800A
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 52: Door Elect, Pass. (J387)       Labels:. 4F0-959-792.clb
       Part No SW: 4F0 959 792 T    HW: 8K0 959 792 M
       Component: TSG BF        H12 0362  
       Revision:             Serial number: 0000121918347 
       Coding: 011F57205E40440004
       Shop #: WSC 31414 790 00001
       VCID: 47CBA741CFA2720F1FF-8012
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 55: Headlight Range (J431)       Labels:| 8X0-907-357.clb
       Part No SW: 8X0 907 357 C    HW: 8X0 907 357 B
       Component: ****LWR12**** H02 0020  
       Serial number: 141021-0002-194
       Coding: 1147A71010020400
       Shop #: WSC 31414 790 00001
       ASAM Dataset: EV_HeadlRegulBasic 005001
       ROD: EV_HeadlRegulBasic.rod
       VCID: 42DDB655E4005727C81-8016
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 56: Radio (R)       Labels: Redir Fail!
       Part No SW: 4G0 035 082 G    HW: 4G0 035 082 
       Component: Radio U SIRIU H60 0133  
       Revision: AB001007    Serial number: 156J/0E8081641
       Coding: 020007010000000000
       Shop #: WSC 31414 790 00001
       VCID: 241110CD1ED47917DAD-8070
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 5F: Information Electr. (J794)       Labels: None
       Part No SW: 4L2 035 746 G    HW: 4L2 035 746 G
       Component: H-BNT-NA      H42 0901  
       Revision: --------    Serial number: 513JU0E7500117
       Coding: 180200060004E1EF510003456F632003140000000100000000
       Shop #: WSC 31414 790 00001
       VCID: 323DE6955420E7A7581-8066
    
       Subsystem 1 - Part No: 8R0 060 884 CJ
       Component: NAR 2015  1102 
    
       Subsystem 2 - Part No SW: 8R0 919 604 A    HW: 8R0 919 604 A
       Component: DU7 High  H42 0104 
       Serial number: A130JY0E3163467     
    
       Subsystem 3 - Part No SW: 4L0 919 614 C    HW: 4L0 919 614 C
       Component: E0380 Bedient  H01 0060 
       Serial number: 00000002212355      
    
       Subsystem 4 - Part No: 8R0 060 961 G
       Component: CD-Database  5950 
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 62: Door, Rear Left (J388)       Labels:. 4F0-959-795.clb
       Part No SW: 4F0 959 795 P    HW: 4F0 959 795 P
       Component: TSG HL        H11 0362  
       Revision:             Serial number: 0000122643492 
       Coding: 010E57204040230004
       Shop #: WSC 31414 790 00001
       VCID: 46D5AA45C8A86B07E49-8012
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 6C: Back-up Cam.        Labels: 4L0-910-441.clb
       Part No SW: 4L0 910 441 B    HW: 4L0 907 441 B
       Component: J772__Rearview      0030  
       Revision: --H09---    Serial number: 525PA8-J49430T
       Coding: 1021201
       Shop #: WSC 31414 790 00001
       VCID: 25170DC919EE801FCD3-8070
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 6D: Trunk Elect.        Labels: None
       Part No SW: 4L0 910 945     HW: 4L0 827 851 F
       Component: ValeoHeckdeckel H58 0500  
       Revision: --H58001    Serial number: E5030000B     
       Shop #: WSC 98765 666 38354
       VCID: 6C8138EDBA84715752D-8038
    
       Subsystem 1 - Part No: 4L0 910 946 
       Component: ValeoHeckdeckel H58 0500
    
       Subsystem 2 - Serial number: E5030100B     
    
       Subsystem 3 - Serial number: RD23.10.14--H58001001C0224’
    
       Subsystem 4 - Serial number: 1C0224’
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 6F: Centr. Conv. II        Labels:. 4L0-910-290.lbl
       Part No SW: 4L0 910 290 A    HW: 4L0 907 290 A
       Component: ILM HINTEN 2    H08 0080  
       Revision: AAH08080    Serial number: 0122994640----
       Coding: 0003595
       Shop #: WSC 31414 790 00001
       VCID: 26150AC564E88B07C49-8072
    
       Subsystem 1 - Part No: 4L0 910 591 A
       Component: J_245_EE16_SKB10H15 0220
    
       Subsystem 2 - Part No: 4L0 910 591 A
       Component: J_394_EE16_SKB10H15 0220
    
       Subsystem 3 - Part No: 4L0 910 591 A
       Component: J_392_EE16_SKB10H15 0220
    
    No fault code found.
    
    -------------------------------------------------------------------------------
    Address 72: Door, Rear Right (J389)       Labels:. 4F0-959-795.clb
       Part No SW: 4F0 959 795 P    HW: 4F0 959 795 P
       Component: TSG HR        H11 0362  
       Revision:             Serial number: 0000122643491 
       Coding: 010E57204040230004
       Shop #: WSC 31414 790 00001
       VCID: 46D5AA45C8A86B07E49-8012
    
    No fault code found.
    
    End----------(Elapsed Time: 02:02, VBatt start/end: 14.3V/14.3V)-----------
    --------------------------------------------------------------------------------
    --------------------------------------------------------------------------------


    Address 19: DTCs cleared
    Last edited by Uwe; 01-10-2019 at 08:49 AM. Reason: CODE tags

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  7. #5
    Benevolent Dictator Uwe's Avatar
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    Yes, VCDS should be able to do that.

    [Select]
    [09-Cent. Elect.]
    [Basic Settings]
    Group 001.

    The note I have is: Make sure to approach all 4 end positions (up, down, forward, back) before performing the basic setting.

    You probably should read the TSB posted two messages above.

    -Uwe-
    The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

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  9. #6
    Verified VCDS User
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    The steering column was working in/out but not up/down, was enabled in vcds. Did the vcds basic settings on and now shows as disabled and the steering column does not adjust at all now. First time trying out vcds and i guess i got lots to learn and be careful. Seemed like an easy fix. Appreciate any help on this. Thanks D.

  10. #7
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    Quote Originally Posted by darren_de_vos View Post
    The steering column was working in/out but not up/down, was enabled in vcds. Did the vcds basic settings on and now shows as disabled and the steering column does not adjust at all now. First time trying out vcds and i guess i got lots to learn and be careful. Seemed like an easy fix. Appreciate any help on this. Thanks D.
    I did the same exact steps as you. My steering column was only working in/out and not up/down. Basic settings initially showed it as “enabled”, but now after setting basic setting ON, is now showing “disabled” every time I open VCDS and doesn’t work.

    I think the problem might be we both opened the controller and instructed VCDS to set the basic settings, but we didn’t even use or extend or reach the end points for the 4-way toggle switch (not sure how this would have worked for the up or down anyway since my up/down didn’t work before). Now all adjustment is stopped and disabled.

    Is this something that can be reset so the setting displays as enabled or? If so, please advise.

  11. #8
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    @Uwe - is there an exact procedure to reset the steering column setting so I goes back to enabled?

  12. #9
    Benevolent Dictator Uwe's Avatar
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    Quote Originally Posted by studioRS View Post
    @Uwe - is there an exact procedure to reset the steering column setting so I goes back to enabled?
    If I knew more than I've already written here, I would gladly share it with you.

    -Uwe-
    The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

  13. #10
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    Quote Originally Posted by Uwe View Post
    If I knew more than I've already written here, I would gladly share it with you.

    -Uwe-
    Appreciate the quick response, thank you.

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