Mmi shut down by battery energy management

   #1  

Deeski

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Hi All, let me start by saying "Hi". I am currently the newest member to this forum so forgive me if I am do something wrong.
Well I have a V8 S5 and I hadn't driven it for about 4 weeks. The battery totally died for the first time ever and had to get in with manual key and recharge the battery with my ctek charger. The battery has been tested and is ok. I have read that the battery energy management shuts down things as the battery is losing power, one of these is the infotainment (mmi) and goes into transportation mode etc. I have managed to deactivate transportation mode through vcds cable but I do not know how to activate infotainment. The mmi start screen comes on for a few seconds and then turns off. I am guessing there must be some way of taking it out of this power saving mode. I feel like I have tried everything. When I charged battery, I inputted new serial number so the car would not still think it the battery is dead.
Has anyone faced this issue previously or does anyone have any advice for me that would help?

Thanks in advance
 
   #2  

jakematic

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What does an Auto-Scan show after this event ?

You may need the three finger reboot of the MMI.
 
   #4  

Deeski

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Hi Jakematic, the three finger reboot does not resolve.

The coding says energy management active along with other codes
 
   #6  

Deeski

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I will do a quick auto scan now
 
   #7  

Deeski

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Codes

Code:
VCDS Version: Release 14.10.0
Data version: 20141022

Monday,17,November,2014,22:18:57:61853

Chassis Type: 8T (8T0)
Scan: 01 02 03 05 06 07 08 09 0E 0F 10 15 16 17 19 1E 36 37 42 46
**********47 52 53 55 56 57 77

VIN: WAUZZZ8T08A045085** Mileage: 168960km-104986miles

01-Engine -- Status: OK 0000
02-Auto Trans -- Status: OK 0000
03-ABS Brakes -- Status: OK 0000
04-Steering Angle -- Status: OK 0000
05-Acc/Start Auth. -- Status: OK 0000
06-Seat Mem. Pass -- Status: OK 0000
07-Control Head -- Status: Cannot be reached 1100
08-Auto HVAC -- Status: OK 0000
09-Cent. Elect. -- Status: Malfunction 0010
0E-Media Player 1 -- Status: Cannot be reached 1100
0F-Digital Radio -- Status: Cannot be reached 1100
10-Park/Steer Assist -- Status: OK 0000
15-Airbags -- Status: OK 0000
16-Steering wheel -- Status: OK 0000
17-Instruments -- Status: OK 0000
19-CAN Gateway -- Status: Malfunction 0010
1E-Media Player 2 -- Status: Cannot be reached 1100
36-Seat Mem. Drvr -- Status: OK 0000
37-Navigation -- Status: Cannot be reached 1100
42-Door Elect, Driver -- Status: OK 0000
46-Central Conv. -- Status: OK 0000
47-Sound System -- Status: Cannot be reached 1100
52-Door Elect, Pass. -- Status: OK 0000
53-Parking Brake -- Status: OK 0000
55-Headlight Range -- Status: OK 0000
56-Radio -- Status: Cannot be reached 1100
57-TV Tuner -- Status: Cannot be reached 1100
77-Telephone -- Status: Cannot be reached 1100

-------------------------------------------------------------------------------
Address 01: Engine (J623-CAUA)****** Labels: 079-907-560-CAU.clb
** Part No SW: 8T0 907 560 C****HW: 8T0 907 560 
** Component: 4.2l V8/4V****H10 0002**
** Revision: 76H10---****
** Coding: 01140003190F0120
** Shop #: WSC 06325 000 00000
** VCID: 3A7B287BB5AE04F161F-806F

No fault code found.
Readiness: 0010 1001

-------------------------------------------------------------------------------
Address 02: Auto Trans (J217)****** Labels: 0B6-927-156.clb
** Part No SW: 8K0 927 158 B****HW: 0B6 927 156 
** Component: 0B6 42 FSIRdW H04 0030**
** Revision: --H04---****
** Coding: 001001
** Shop #: WSC 06325 000 00000
** ASAM Dataset: EV_TCMAL651 A01001
** ROD: EV_TCMAL651.rod
** VCID: 35613B4794B0EB898CD-8060

No fault code found.

-------------------------------------------------------------------------------
Address 03: ABS Brakes (J104)****** Labels: 8K0-907-379.clb
** Part No SW: 8K0 907 379 S****HW: 8K0 907 379 S
** Component: ESP8 quattro**H04 0210**
** Revision: --------****Serial number: --------------
** Coding: 124500
** Shop #: WSC 06325 000 00000
** VCID: 499947B7E0489F69F85-801C

No fault code found.

-------------------------------------------------------------------------------
Address 05: Acc/Start Auth. (J393)****** Labels: 8K0-907-064-05.clb
** Part No SW: 8K0 907 064 AD****HW: 8K0 907 064 AD
** Component: BCM2 1.1******H71 0134**
** Revision: 00002001****
** Coding: 051000
** Shop #: WSC 06325 000 00000
** VCID: 72EBC05BAD5EBCB169F-8027

** Subsystem 1 - Part No SW: 8K0 905 852 D****HW: 8K0 905 852 D
** Component: ELVAUDIB8**H35 0039 

No fault code found.

-------------------------------------------------------------------------------
Address 06: Seat Mem. Pass (J521)****** Labels: 8T0-959-760.clb
** Part No SW: 8T0 959 760 B****HW: 8T0 959 760 B
** Component: MEM-BFS****** H09 0043**
** Revision: AA000000****Serial number: 00001001086864
** Coding: 00217025002C44440000
** Shop #: WSC 06325 000 00000
** VCID: 428B509BDD7E4C3139F-8017

No fault code found.

-------------------------------------------------------------------------------
Address 07: Control Head
Cannot be reached

-------------------------------------------------------------------------------
Address 08: Auto HVAC (J255)****** Labels: None
** Part No SW: 8T2 820 043 N****HW: 8T2 820 043 N
** Component: KLIMA 3 ZONEN H05 0120**
** Revision: D1000000****Serial number: 0128.03.080237
** Coding: 48060000
** Shop #: WSC 06325 000 00000
** VCID: 3D712367A48033C944D-8068

No fault code found.

-------------------------------------------------------------------------------
Address 09: Cent. Elect. (J519)****** Labels: 8K0-907-063.clb
** Part No SW: 8K0 907 063 D****HW: 8K0 907 063 D
** Component: BCM1 1.0******H21 0253**
** Revision: 05021001****Serial number: 00000000034398
** Coding: 260050914014AF211709000300005D5D0F9D434800010141000000
** Shop #: WSC 06325 000 00000
** VCID: 306F0A5363D2CEA1DFB-8065

** Subsystem 1 - Part No SW: 8T2 955 119 C****HW: 8J2 955 119** Labels: 1KX-955-119.CLB
** Component: WWS 090408**H11 0040 
** Coding: 00FD11

** Subsystem 2 - Part No SW: 8K0 955 559**** HW: 8K0 955 559** Labels: 8K0-955-559.CLB
** Component: RLS**H04 0003 
** Coding: 02532C

** Subsystem 3 - Part No SW: 8K0 941 531 G****HW: 8K0 941 531 G
** Component: E1 - LDS**H07 0070 

1 Fault Found:
03207 - Charisma Switch Module 
************004 - No Signal/Communication
************ Freeze Frame:
********************Fault Status: 01100100
********************Fault Priority: 3
********************Fault Frequency: 1
********************Reset counter: 36
********************Mileage: 168942 km
********************Time Indication: 0
********************Date: 2008.02.21
********************Time: 23:46:00


-------------------------------------------------------------------------------
Address 0E: Media Player 1
Cannot be reached

-------------------------------------------------------------------------------
Address 0F: Digital Radio
Cannot be reached

-------------------------------------------------------------------------------
Address 10: Park/Steer Assist (J446)****** Labels: 8K0-919-475.clb
** Part No SW: 8K0 919 475 B****HW: 8K0 919 475 
** Component: PARKHILFE 4K**H06 0010**
** Revision: 11001001****Serial number: 75330812600965
** Coding: 000102
** Shop #: WSC 06325 000 00000
** VCID: 387F32738BA216E197B-806D

No fault code found.

-------------------------------------------------------------------------------
Address 15: Airbags (J234)****** Labels: 8K0-959-655.clb
** Part No SW: 8K0 959 655 B****HW: 8K0 959 655 B
** Component: AirbagVW-AU10 H26 0410**
** Serial number: 0038JD154CAW**
** Coding: 30323433363030303030554A305238543053
** Shop #: WSC 06325 000 00000
** ASAM Dataset: EV_AirbaECUVWAUDI010 A02007
** ROD: EV_AirbaECUVWAUDI010_AU48.rod
** VCID: 3C772E63B79A3AC1733-8069

** Crash sensor for side airbag; driver side: 
** Serial number: 6334MSME381171363

** Crash sensor for side airbag; front passenger side: 
** Serial number: 6344MSME31351531$

** Crash sensor for side airbag; rear; driver side: 
** Serial number: 6352QSME632E0D63O

** Crash sensor for side airbag; rear; passenger side: 
** Serial number: 6362QSME66560B37M

** Crash sensor for front airbag; driver side: 
** Serial number: 63732SME624C0B3D7

** Crash sensor for front airbag; front passenger side: 
** Serial number: 63832SME662F2203-

No fault code found.

-------------------------------------------------------------------------------
Address 16: Steering wheel (J527)****** Labels: 8K0-953-568.clb
** Part No SW: 8K0 953 568 F****HW: 8K0 953 568 F
** Component: Lenks.Modul** H12 0013**
** Revision: --------****Serial number: 90315HE5000F2 
** Coding: 000036
** Shop #: WSC 06325 000 00000
** VCID: 3D712367A48033C944D-8068

** Component: E221 - MFL**H02 0003 

No fault code found.

-------------------------------------------------------------------------------
Address 17: Instruments (J285)****** Labels: 8T0-920-xxx-17.clb
** Part No SW: 8T0 920 981 C****HW: 8T0 920 981 C
** Component: KOMBIINSTR.** H28 0221**
** Revision: 00000000****Serial number: 72026PR48**** 
** Coding: 2F0F01000A002600010000
** Shop #: WSC 06325 000 00000
** VCID: 3C772E63BF9A3AC1733-8069

No fault code found.

-------------------------------------------------------------------------------
Address 19: CAN Gateway (J533)****** Labels: 8T0-907-468.clb
** Part No SW: 8T0 907 468 K****HW: 8T0 907 468 K
** Component: GW-BEM 4CAN-M H09 0092**
** Revision: EB302042****Serial number: 4200E084188217
** Coding: 000303
** Shop #: WSC 06325 000 00000
** VCID: 499947B7E0489F69F85-801C

** Subsystem 1 - Part No SW: 8K0 915 181 B****HW: 8K0 915 181 B
** Component: J367-BDM**H03 0150 

1 Fault Found:
00384 - Optical Databus 
************011 - Open Circuit
************ Freeze Frame:
********************Fault Status: 01101011
********************Fault Priority: 5
********************Fault Frequency: 1
********************Reset counter: 36
********************Mileage: 168942 km
********************Time Indication: 0
********************Date: 2008.02.21
********************Time: 23:50:52


-------------------------------------------------------------------------------
Address 1E: Media Player 2
Cannot be reached

-------------------------------------------------------------------------------
Address 36: Seat Mem. Drvr (J136)****** Labels: 8T0-959-760.clb
** Part No SW: 8T0 959 760 B****HW: 8T0 959 760 B
** Component: MEM-FS********H09 0043**
** Revision: AA000000****Serial number: 00001001086403
** Coding: 00397B25002C44440000
** Shop #: WSC 06325 000 00000
** VCID: 428B509BDD7E4C3139F-8017

No fault code found.

-------------------------------------------------------------------------------
Address 37: Navigation
Cannot be reached

-------------------------------------------------------------------------------
Address 42: Door Elect, Driver (J386)****** Labels: 8K0-959-793.clb
** Part No SW: 8K0 959 793**** HW: 8K0 959 793 
** Component: TSG FA********H09 0149**
** Revision:************ Serial number: –p 
** Coding: 011C12225E012201
** Shop #: WSC 06325 000 00000
** VCID: 7DF1E367E400F3C904D-8028

No fault code found.

-------------------------------------------------------------------------------
Address 46: Central Conv. (J393)****** Labels: 8K0-907-064-46.clb
** Part No SW: 8K0 907 064 AD****HW: 8K0 907 064 AD
** Component: BCM2 1.1******H71 0134**
** Revision: 00002001****Serial number: 0110741585****
** Coding: 011B0E8200390481003000
** Shop #: WSC 06325 000 00000
** VCID: 72EBC05BAD5EBCB169F-8027

** Subsystem 1 - Part No: 8K0 951 177 
** Component: DWA-Sensor**H02 0040 

** Subsystem 2 - Part No: 1K0 951 605 C
** Component: LIN BACKUP HO**H03 1301 

No fault code found.

-------------------------------------------------------------------------------
Address 47: Sound System
Cannot be reached

-------------------------------------------------------------------------------
Address 52: Door Elect, Pass. (J387)****** Labels: 8K0-959-792.clb
** Part No SW: 8K0 959 792**** HW: 8K0 959 792 
** Component: TSG BF********H09 0149**
** Revision:************ Serial number: y 
** Coding: 011C12225E012201
** Shop #: WSC 06325 000 00000
** VCID: 7CF7EE63FF1AFAC1333-8029

No fault code found.

-------------------------------------------------------------------------------
Address 53: Parking Brake (J540)****** Labels: 8K0-907-801-V1.clb
** Part No SW: 8K0 907 801 D****HW: 8K0 907 801 D
** Component: EPB Audi B8** H04 0050**
** Revision: 00000003****Serial number: 10000000022044
** Shop #: WSC 00000 000 00000
** VCID: 306F0A5363D2CEA1DFB-8065

No fault code found.

-------------------------------------------------------------------------------
Address 55: Headlight Range********Labels: 8T0-907-357.clb
** Part No SW: 8H0 907 357 A****HW: 8H0 907 357 
** Component: AFS 1********** H01 0010**
** Revision: 00000001****Serial number:************** 
** Coding: 0000017
** Shop #: WSC 06324 000 00000
** VCID: 306F0A53A3D2CEA1DFB-8065

** Subsystem 1 - Part No: 7L6 941 329 A
** Component: AFS-Modul links H07 0004

** Subsystem 2 - Part No: 7L6 941 329 A
** Component: AFS-Modul rechtsH07 0004

No fault code found.

-------------------------------------------------------------------------------
Address 56: Radio
Cannot be reached

-------------------------------------------------------------------------------
Address 57: TV Tuner
Cannot be reached

-------------------------------------------------------------------------------
Address 77: Telephone
Cannot be reached

End-------------------------(Elapsed Time: 03:58)--------------------------
 
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   #8  

golfi_vend

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next time put scan between
Code:
 [/ code] (without space between slash and code) tags.


No experience with optical bus, but can't this be the problem here? Every module using optical is down in communication.
 
   #9  

jakematic

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1 Fault Found:
00384 - Optical Databus
************011 - Open Circuit

Please run an Optical Bus Diagnostic and post the results.


Edit:
No experience with optical bus, but can't this be the problem here?

The diagnostic will tell us if there is a ring break or there is an electrical failure on one of the modules.
It's a very useful function for vehicles with MOST and sometimes a loop-back is required to complete the testing.
 
   #10  

Deeski

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Ok will do this now, thanks.
 
   #11  

Deeski

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Sorry its taking so long, how do i know the url to attach the image

I looked at this previously and thought that due to it being in power saving mode it has restricted the infotainment and as a result it affects everything related to infotainment
 
   #12  

Deeski

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dont know if this will work
 
   #13  

Deeski

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that clearly did not work
 
   #14  

Deeski

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easier to do it like this

Controller Electrical Optical
19-CAN Gateway OK OK
07-Control Head(High/D3) OK OK
0E-Media Player 1 OK OK
1E-Media Player 2 OK OK
77-Telephone OK OK
47-Sound System ERROR ERROR
56-Radio OK ERROR
57-TV Tuner OK OK
37-Navigation OK OK
0F-Digital Radio(DAB) OK OK
 
   #15  

golfi_vend

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postimg.org is a place.
 
   #17  

golfi_vend

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You have a problem with your amplifier. Check all fuses for start.
 
   #18  

Deeski

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Did that initially. All fuses are ok.
 
   #19  

jakematic

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If you clear all DTCs do the same ones come back ?

I agree with golf_vendi - there is an electrical issue with module 47.
To get it up and running you'll need 4E0 973 802 to loop out the sound system, and probably unplug it.

If the error persists, then it is module 56.
 
   #20  

Deeski

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Yes it does come back when I clear DTC's.

Jakematic I don't understand what I need to do. Is that 4E0 a code I need to input?
 
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