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Thread: Hex V2 dead

  1. #1
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    Hex V2 dead

    Hello....my interface refused to light up after scanning golf mk6......I tried it alone on a Tiguan,a golf mk4 and an mk5....even plugging it into my laptop,it doesn't light up..... what do I do.....can it be repaired?

  2. #2
    Benevolent Dictator Uwe's Avatar
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    Strange; I have not heard of one that's doesn't light up at all when powered from either side. Contact Support via e-mail and send them a link to this thread please. I think you're going to have to send it in for us to look at.

    -Uwe-
    The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

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  4. #3
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    Oh....the distance involved.....let me see if I can find an establishment that can export it to those sides of the ocean.... and I'm wondering if I can purchase another HexV2,and my unlimited licence be transferred to it.....

  5. #4
    Benevolent Dictator Uwe's Avatar
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    We'd really like to see what's wrong with the one you have.

    -Uwe-
    The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

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  7. #5
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    Thanks Uwe,,,,Andy replied...I will be sending the interface in January....... Thanks again... Merry Xmass and a happy new year to all members of this great team at Rosstech

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  9. #6
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    Happy new year to everyone.... I have today morning sent it via DHL....waybill:26 65890835........which I think is the tracking number.......

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  11. #7
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    Cheers....my adorable interface has touched down at its birthplace.....happy reunion with the masters..... Signed for by H O'Neill

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  13. #8
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    Thanks to his Eminence @Uwe,and the Rosstech team for replacing my Hex V2 outside warranty...I don't get the words to express my deep appreciation..... May God bless you all

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