Bit of a FUBAR here ….
I use the same laptop for VCDS as I have for the past 7yrs, all use, updates etc, & spec has not changed in the past 3yrs. I have used my current V2 cable on it flawlessly since I got about 1yr ago.
Current problem is I hadn't used the laptop for a week (I have a big desktop), so switch it on for VCDS. Laptop is fine, VCDS loads up & calls for 18.9.0 update. To click on download. Downloads & installs VCDS on laptop ok. Open 18.9.0 , plug in HEX-V2 & VCDS finds the dongle & states Firmware update is required, so downloads firmware from Rosstech. Downloads ok, & then starts installing firmware onto dongle.
Now this is the bit which is where the FUBAR occurred.....
It gets part way through installing firmware onto the HEX-V2...but seems to be "stuck" with the green bar about 2/3 the way across, & windows 10 update software wants to update the operating system, same time as Java is also crying for.... an update install....& the laptop battery supply drops down & shuts the laptop into hibernate...
Unfortunately I was no paying 100% attention & the battery was 50%..so WTF happened I don't know (suspect rapid power drain as SSD & early shutdown level)?...So plug in mains power, press power button & computer comes back to as the screen was & with VCDS still installing firmware….
VCDS still shows two bars for installing firmware...top bar is 2/3 across & bottom one goes from no green to "31%" & back to 0..so its moving...& stating "installing " & then numbers eg 2 of 890...& those keep goinfrom zero to about 1000 & back....
So it appears its stuck in a loop...(due to power off/hibernate as under device drivers for it "computer can turn off device to save power" was ticked)...& it does this for ages so I exit out of programme & mases of pop ups "do you want to send:-jowqern8934rhoi;pwer9y2348hiohfn9p84rweinfp48ufq8034yrrifhp9r8fh"??…..& some are like a few hundred characters long"...after clicking yes on about a dozen of these the program closes...
Anyway shut computer down, restart 30 mins later load up VCDS 18.9.0..& its fine, plug in dongle...flashing red LED..ok,...try to "Test" & can't fine it...check device manager on the computer & the drivers are there & it states "Device is running properly"....go into the Config V2.242 page check updates..fine..try to install..& pop up screen states "that cant find device ..plug in..& if plugged in try rebooting..."
So how what do I do next?...had a Google but found nothing.....
I use the same laptop for VCDS as I have for the past 7yrs, all use, updates etc, & spec has not changed in the past 3yrs. I have used my current V2 cable on it flawlessly since I got about 1yr ago.
Current problem is I hadn't used the laptop for a week (I have a big desktop), so switch it on for VCDS. Laptop is fine, VCDS loads up & calls for 18.9.0 update. To click on download. Downloads & installs VCDS on laptop ok. Open 18.9.0 , plug in HEX-V2 & VCDS finds the dongle & states Firmware update is required, so downloads firmware from Rosstech. Downloads ok, & then starts installing firmware onto dongle.
Now this is the bit which is where the FUBAR occurred.....
It gets part way through installing firmware onto the HEX-V2...but seems to be "stuck" with the green bar about 2/3 the way across, & windows 10 update software wants to update the operating system, same time as Java is also crying for.... an update install....& the laptop battery supply drops down & shuts the laptop into hibernate...
Unfortunately I was no paying 100% attention & the battery was 50%..so WTF happened I don't know (suspect rapid power drain as SSD & early shutdown level)?...So plug in mains power, press power button & computer comes back to as the screen was & with VCDS still installing firmware….
VCDS still shows two bars for installing firmware...top bar is 2/3 across & bottom one goes from no green to "31%" & back to 0..so its moving...& stating "installing " & then numbers eg 2 of 890...& those keep goinfrom zero to about 1000 & back....
So it appears its stuck in a loop...(due to power off/hibernate as under device drivers for it "computer can turn off device to save power" was ticked)...& it does this for ages so I exit out of programme & mases of pop ups "do you want to send:-jowqern8934rhoi;pwer9y2348hiohfn9p84rweinfp48ufq8034yrrifhp9r8fh"??…..& some are like a few hundred characters long"...after clicking yes on about a dozen of these the program closes...
Anyway shut computer down, restart 30 mins later load up VCDS 18.9.0..& its fine, plug in dongle...flashing red LED..ok,...try to "Test" & can't fine it...check device manager on the computer & the drivers are there & it states "Device is running properly"....go into the Config V2.242 page check updates..fine..try to install..& pop up screen states "that cant find device ..plug in..& if plugged in try rebooting..."
So how what do I do next?...had a Google but found nothing.....