Hello, I am wondering if anyone has ever run into the following problem, our radio simply stopped working last week. I checked all the fuses including pulling the radio and checking the fuse in the back. all fuses are good. The radio is getting 12.7 volts at both yellow/red power wires at the harness connection, I pulled the fuse with the radio connected and got 12.7 volts at the power side of the fuse. I have also hooked up HEXNET and run VCDS report. I will try to scan and attach the important pages below. Looks like I cannot attach scans due to restriction.