Hi at all I'm new in this forum

Hello'

with my last buy Hex Net, I have a problem infrastructure with my router,
where I can write for Support?
Thanks at all

You can start right here. We can move the thread once you Get Verified.

-Uwe-

Thank you so much

Uwe said:

You can start right here. We can move the thread once you Get Verified.

-Uwe-

Click to expand...

Please Can I have response at my problem?? I'm verified or not verified , Where I can see
I must write to support Ross-Tech Web Site?
Thanks so uch for any help

You have not provided enough info to get a response to your problem. Just telling us, "I have a problem infrastructure with my router" is like saying, "My car doesn't start" without telling us what kind of car you have, and not even telling us whether "doesn't start" means "doesn't crank at all" or "cranks, but doesn't fire".

So maybe you could tell us your HEX-NET serial number. It starts with "HN1-" and has six more numbers.

You could also tell us what kind of router you have, and what WiFi channel it is using, and provide a detailed description of the problem you are having in infrastructure mode.

-Uwe-

Hello,
The problem with my Router Network has been solved With Total Reset.
I request to be a verified user
Thanks for Help

Ciko said:

Hello,
The problem with my Router Network has been solved With Total Reset.
I request to be a verified user
Thanks for Help

Click to expand...

Have you registered your HEX-NET yet? I cannot find anything in our internal records that matches the e-mail address you used when you signed up for the forum.

-Uwe-

yes, hex net has been registered with mail different to the registration Forum, Can I change mail or can I send PM with Info ?

Ciko said:

yes, hex net has been registered with mail different to the registration Forum, Can I change mail or can I send PM with Info ?

Click to expand...

Yes, please send me a PM with details; both e-mail addresses and the HEX-NET serial number that starts with 'HN1-' and has six more digits.

-Uwe-