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Thread: Why Upgrade?

  1. #1
    Administrator Andy's Avatar
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    Why Upgrade?

    We have gotten several inquiries from customers who have legacy interfaces about using them on the latest cars. You are welcome to try a scan using the latest version of VCDS (which can always be found here) and email it to us. This should show details of what is and what is not compatible.

    1) Why upgrade?

    The HEX-V2 product announcement contains some information about why we discontinued our mainstay HEX+CAN that we had sold since 2004.

    Vehicle Needs:
    • A HEX-NET or HEX-V2 is needed to fully support the latest vehicle platforms (MLBevo and the Chassis shown here). New releases of VCDS will take advantage of the hardware features in the new interfaces. For full performance of our software, users will need to use the new interface products: HEX-NET and HEX-V2. We pushed the HEX+CAN as far as we could. Now, for the newest platforms, the new interfaces are required. We have also discovered some Adaptation Channels in vehicles as far back as 2015 that use so many bytes that they are only supported by the HEX-NET and HEX-V2.
    • Lamborghini vehicles are explicitly not supported by any of our interfaces except the HEX-NET.
    • Model Year 2019 and newer vehicles are only supported with our current interfaces (HEX-V2 and HEX-NET).


    New Features/Functions:
    Since ongoing development of VCDS is being done for use with our current interfaces, some new features are only available when using a HEX-NET or HEX-V2 interface, for example Extended UDS Fault Code Information. Another new feature available only when using a HEX-NET or HEX-V2 is Experimental Coding. Currently in Beta versions (which are HEX-NET and HEX-V2 only), you can run Whole Vehicle Maps.

    Design Enhancements:
    The HEX-NET and HEX-V2 are designed with user-replaceable USB wires (the standard printer-type work fine as a substitute) unlike the older permanently connected design of the legacy interfaces. This can be handy if, for example, a wire gets damaged when closed in a car door.


    If you are using a legacy interface on older cars then VCDS should still work fine with it. If you work on newer vehicles or wish to take advantage of newer features, then you should upgrade.


    2) How to upgrade?

    Licensed, registered users in good standing with Ross-Tech are eligible for these trade-in programs.

    If you purchased a system from one of our authorized distributors you can contact them to ask if they have a trade-in offer. Not all of them do but it's worth asking and may save you time/money.
    Last edited by Andy; 05-06-2019 at 11:01 AM.

  2. #2
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    Hi
    I have a passat cc from 2009 at the moment and ai+usb+can cabel and i wonder what will i be able to do if i upgrade to a hex-net unlimited that i can't do with my old interface?

  3. #3
    Benevolent Dictator Uwe's Avatar
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    Quote Originally Posted by raziel90 View Post
    Hi
    I have a passat cc from 2009 at the moment and ai+usb+can cabel and i wonder what will i be able to do if i upgrade to a hex-net unlimited that i can't do with my old interface?
    If you're using VCDS on a ten year old car, there's no terribly compelling reason to upgrade your interface. The biggest thing a HEX-NET will get you on that car is wireless (WiFi) connectivity to a PC, and the ability to use VCDS-Mobile.

    -Uwe-
    The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

  4. #4
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    So I'm confused at the moment. Do I need to update?
    Every job is important, even the lowliest, and peoples lives very much depend on us all, so with this in mind, let no man delude himself that his work is more important than that of his colleagues.

  5. #5
    Verified VCDS User PetrolDave's Avatar
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    Quote Originally Posted by Trade Member View Post
    So I'm confused at the moment. Do I need to update?
    If you only work on VAG vehicles that are older than 2015 then a HEX-CAN will be OK, but if you work on vehicles newer than that there will be some adaptation channels that a HEX-CAN cannot handle so you will need a HEX-V2 or HEX-NET to guarantee you can "access all areas".

    And if you work on 2019 or newer models then you definitely need either a HEX-V2 or a HEX-NET as VCDS software now detects if you try to use a HEX-CAN on those model years.

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  7. #6
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    Hello, VCDS user since 2010. Just registered on here after reading about the new interfaces and licensing model.

    Ugh.

    I fear the product licensing change to VIN restricted makes it a no go for me. I have only used my HEX+CAN on our two cars and only very occasionally. I bought it as I was retrofitting RNS510s to both. I did some adaptations for fun and the very occasional read of fault codes. Say we buy one new 2019 VW group car (which is a likely scenario). I'll have to upgrade to a new interface and buy say 3 VINs. If I do anything on our existing cars requiring a VIN registration, my purchase is then useless when we replace either of those cars (which again is a likely scenario). Doesn't seem like great value compared to what you offered in the past unless I'm missing something? Is it not possible to have a smarter VIN registration algorithm which allows for replacing a car? I know it needs to ensure that professional usage could not game this, but there would seem to be ways to avoid this. Off the top of my head without too much thought (I'm sure you guys have smarter brains)... before unregistering a VIN, you have to connect to that car again. And the software would enforce a minimum period between first use on the car and this de-registration process (e.g. 6 months). If I'm paying for use on 3 cars, I should not have to consider or limit my changes of cars to comply with a software license.

  8. #7
    Benevolent Dictator Uwe's Avatar
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    Quote Originally Posted by stuartb3502 View Post
    Hello, VCDS user since 2010. Just registered on here after reading about the new interfaces and licensing model.

    Ugh.

    I fear the product licensing change to VIN restricted makes it a no go for me. I have only used my HEX+CAN on our two cars and only very occasionally. I bought it as I was retrofitting RNS510s to both. I did some adaptations for fun and the very occasional read of fault codes. Say we buy one new 2019 VW group car (which is a likely scenario). I'll have to upgrade to a new interface and buy say 3 VINs. If I do anything on our existing cars requiring a VIN registration, my purchase is then useless when we replace either of those cars (which again is a likely scenario). Doesn't seem like great value compared to what you offered in the past unless I'm missing something? Is it not possible to have a smarter VIN registration algorithm which allows for replacing a car? I know it needs to ensure that professional usage could not game this, but there would seem to be ways to avoid this. Off the top of my head without too much thought (I'm sure you guys have smarter brains)... before unregistering a VIN, you have to connect to that car again. And the software would enforce a minimum period between first use on the car and this de-registration process (e.g. 6 months). If I'm paying for use on 3 cars, I should not have to consider or limit my changes of cars to comply with a software license.
    The interface doesn't have a clock/calendar in it, so there is no way to enforce a time limit because the clock/calendar on a PC can easily be changed.

    As for value: A HEX+CAN sold for $349. A 10-VIN HEX-V2 sells for $299 (without a trade-in) and $149 (with trade-in of the HEX+CAN). Ten VINs should cover the average home user for many, many years.

    -Uwe-
    The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

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  10. #8
    VCDS Distributor Mike@Gendan's Avatar
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    Further to what Uwe said above, seeing as you're in the UK - a 10-VIN interface is 299 inc. VAT in the UK, (and if you managed to use all 10 you could upgrade the license to Unlimited later for 169 - so only an 18 penalty compared to the 450 cost of buying unlimited up-front)

    If you speak to the supplier you bought the HUC from they may be able to offer a trade-in, but before you do that check out the price you could sell it for 2nd-hand.
    We've seen 10 year old HUC interfaces selling on Ebay for more than we originally sold them for, as people buying 2nd hand tend to assume (usually incorrectly) that they are going to want to do advanced functions on more than 3 or 10 cars)
    Last edited by Mike@Gendan; 10-08-2019 at 03:57 AM.
    Apparently I should put something witty or profound in here.....

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