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Thread: HEX-NET or HEX-V2 Firmware Update Failed?

  1. #21
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    Figures it works fine today , ill pay attention if it starts to give me problems , Thanks

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  3. #22
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    Quote Originally Posted by Uwe View Post
    That strategy will not a darn thing update the firmware in a HEX-NET or HEX-V2 interface.... You'd have to take it to the library and use their computer (or put your computer on their WiFi).

    -Uwe-
    I'm not sure you know folks know your product anymore.

    consult your real firmware engineers first..just saying..

  4. #23
    Verified VCDS User PetrolDave's Avatar
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    Quote Originally Posted by shurur9 View Post
    I'm not sure you know folks know your product anymore.

    consult your real firmware engineers first..just saying..
    It's not about knowledge of VCDS, but about knowledge of the VW written firmware in the relevant modules - VCDS just communicates with that firmware and passes on only as much as the VW firmware wants to tell the "outside world".

    It's unreasonable to expect Ross-Tech to be THE experts in every version of firmware in every module, in some cases owners of particular vehicles WILL have more knowledge.

    You seem to have a chip on your shoulder - which you need to get over.

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  6. #24
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    Quote Originally Posted by shurur9 View Post
    I'm not sure you know folks know your product anymore.

    consult your real firmware engineers first..just saying..
    I’m not sure you grasp the difference between who writes the soft/firmware in the modules and who creates an interface that (you guessed it) interfaces. An interface just translates available data into a different format.
    Current:
    2018 Tiguan AD Highline 2.0 BiTDI 240hp > Stage 1+ 328hp
    2016 Polo 6C Highline 1.0 TSI 105hp

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  8. #25
    Benevolent Dictator Uwe's Avatar
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    Quote Originally Posted by shurur9 View Post
    I'm not sure you know folks know your product anymore.
    consult your real firmware engineers first..just saying..
    The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

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  10. #26
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    Hi, seems the port is blocked. Any way to resolve it? I am unable to update the firmware. At work, it seems the port is blocked and at home, my Laptop just hangs while updating and I get the not responding screen. Any advice or tips would be very much appreciated.

  11. #27
    Verified VCDS User Spacewalker's Avatar
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    Quote Originally Posted by mkmagade View Post
    Hi, seems the port is blocked. Any way to resolve it? I am unable to update the firmware. At work, it seems the port is blocked and at home, my Laptop just hangs while updating and I get the not responding screen. Any advice or tips would be very much appreciated.
    who blocked port ? IT supplier ?
    use 3G modem to get clean connection or contact supplier to fix it
    HOT HOT HOT VW Touran 2005 with ACC HOT HOT HOT

  12. #28
    Benevolent Dictator Uwe's Avatar
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    Quote Originally Posted by mkmagade View Post
    Hi, seems the port is blocked. Any way to resolve it? I am unable to update the firmware. At work, it seems the port is blocked and at home, my Laptop just hangs while updating and I get the not responding screen. Any advice or tips would be very much appreciated.
    Correct me if I'm wrong, but it looks like you're quite close to our distributor in South Africa, maybe 30 minutes? I'm confident they would update it for you and probably also let you try your laptop using their internet connection.

    -Uwe-
    The engineering problems are likely insurmountable. It would be like proposing to land a rocket booster section on a barge floating in the middle of the ocean.

  13. #29
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    Correct. I sent them an email but they didn't know the cause of the error. They forwarded my details to Andy who seems to be working for Ross Tech. Andy hasn't gotten back to me yet.

  14. #30
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    Hi,

    I did not update my hex-net for over a year. Installed the version 18.9 and installation asked to update the firmware of the hex-net.
    This process runs over and over again until 20% (no error, only the 'remaining' number drops until 100) and does start.
    Does not seem to finish. Lack of space on the chip to load firmware or something like that.
    Runned for over 2 hours and battery drained of laptop. Now running on my PC for hours but still not ready. Still transferring over and over again.

    Any ideas or is it normal that it runs that long ?

    Mike

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