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Type: Posts; User: Shaun

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  1. I've switched your interface to the alpha...

    I've switched your interface to the alpha channel, where there is a new update. Please download that update and then try again, and see it helps.
  2. Thread: Cannot update

    by Shaun
    Replies
    10
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    402

    I've switched your interface to the alpha...

    I've switched your interface to the alpha channel, where there is a new update. Please download this update and then try again and see if that helps.
  3. Replies
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    37,393

    Sticky: Is NET or USB selected in VCDS Options screen? ...

    Is NET or USB selected in VCDS Options screen? Make sure it matches the way your interface is connected.
  4. Replies
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    37,393

    Sticky: Do you have a screenshot or a description of the...

    Do you have a screenshot or a description of the error?
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    317

    This looks like something was interfering with...

    This looks like something was interfering with the USB comms. We've seen some reports of similar cases with certain touchpad software, was your first computer a laptop?
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    455

    If the voltage on the USB is too low, it can...

    If the voltage on the USB is too low, it can definitely cause issues. However, there is a warning that triggers before the update which warns you of this. If the voltage is fluctuating, it might...
  7. Replies
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    Sticky: After the update, it sometimes has a lot of old...

    After the update, it sometimes has a lot of old or temporary files that it needs to delete, which sounds like what it is doing. Most of the time, this process is quick, but if you have done a bunch...
  8. Thread: Current Versions

    by Shaun
    Replies
    363
    Views
    216,293

    Sticky: Bump for CB V0.4508 now on release channel * ...

    Bump for CB V0.4508 now on release channel
    * More CAN broadcast filtering to reduce USB load
  9. Replies
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    455

    This doesn't seem right, and should be...

    This doesn't seem right, and should be diagnosable, so lets start with this first. When you first plug the interface in and it is in this state, once the led has turned green, connect the usb and...
  10. Thread: Current Versions

    by Shaun
    Replies
    363
    Views
    216,293

    Sticky: Bump for beta CB V0.4507 * More CAN broadcast...

    Bump for beta CB V0.4507
    * More CAN broadcast filtering
  11. Replies
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    455

    It should mount as mass storage here so that the...

    It should mount as mass storage here so that the files can be written to it. Do you have some kind of antivirus that might be trying to scan it? Maybe try with antvirus turned off. Also, what kind...
  12. Not it AP mode. To do this, you need to put you...

    Not it AP mode. To do this, you need to put you phone into hotspot mode so your phone broadcasts an AP, then configure the HEX-NET to connect to your phone's hotspot. Then the HEX-NET should be...
  13. This is expected, you don't have access to the...

    This is expected, you don't have access to the outside internet in AP mode, and it needs to download data from the server. You can either use a wifi tether, or you can take it back inside and now...
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    How does it fail, does it give an error? Does it...

    How does it fail, does it give an error? Does it just not start?
  15. Thread: Current Versions

    by Shaun
    Replies
    363
    Views
    216,293

    Sticky: Bump for CB V0.4505 now on release ...

    Bump for CB V0.4505 now on release
    Cumulative changes since last release:
    * Support for new UDS addresses
    * Numerous comms improvements and fixes
    * Fix for encrypted label redir
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    Since you have been able to get it to work at...

    Since you have been able to get it to work at some point in the past, the first thing I would suggest is to make sure you are pushing the interface all the way into the socket. There have been cases...
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    Try again and see if you have better results. I...

    Try again and see if you have better results. I found something related to this and made some tweaks, but a proper fix may have to wait until the rest of the crew is back in the office next week.
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    The ROD file update IS the ASAM data, different...

    The ROD file update IS the ASAM data, different names for the same thing. Rod files contain ASAM data.

    As for why you keep getting -8 errors, I'm not sure. You could try [Options] -> [Clear Rod...
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    It can take a minute to sync the files it needs...

    It can take a minute to sync the files it needs with the server before it starts. Also, you can try taking it inside and updating with VCIConfig on a pc, that can also pull any ASAM data it needs.
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    Oh right, so this is like my old car. What does...

    Oh right, so this is like my old car. What does [Options] -> [Self Test] show for CAN status, with engine running? If it shows "Testing" you might have a problem with the wiring to the DLC, like...
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    It sounds like you might have problems with one...

    It sounds like you might have problems with one of the klines. Does this car have an aftermarket radio? Plugged into car, what does [Options] -> [Self Test] show for K1 and K2 status? Can you post...
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    918

    If you go to [Select] -> [Engine] -> [Functions]...

    If you go to [Select] -> [Engine] -> [Functions] -> [Fault codes] do you see anything?
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    You can run VCIConfig.exe directly from the VCDS...

    You can run VCIConfig.exe directly from the VCDS folder without VCDS even running. You can use this to update from inside with the interface plugged in over usb, you don't need a car for this.
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    I would try downloading through VCIConfig in...

    I would try downloading through VCIConfig in bootcamp if you can.


    It sounds normal for the HEX-NET to drop connection here, the download has finished. Failing during the verification means...
  25. I'm a little bit confused here. The first 02 you...

    I'm a little bit confused here. The first 02 you posted looks like an old KW1281 module, and the second one you posted from VCDS-Mobile looks like a much newer UDS module. Are you having problems...
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