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    Thanks to a few of the posts here he's found the...

    Thanks to a few of the posts here he's found the problem:
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    OK, thanks for the suggestions. It's a bank...

    OK, thanks for the suggestions. It's a bank holiday in the UK tomorrow but it gives us some things to try next week
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    VW Scirocco loose diagnostic port?

    We're posting this on behalf of one of our customers.

    He has a HEX-V2 and a VW Scirocco.
    He's finding that the interface feels loose in the diagnostic socket, and says just the weight of the...
  4. The original free update to Win10 was about 6...

    The original free update to Win10 was about 6 versions ago - a lot has changed since then.
    But just because things don't work "as they used to" doesn't mean it's worse.
  5. I'm not. I opened IE11 (probably for the first...

    I'm not.
    I opened IE11 (probably for the first time) on an old machine we keep in our warehouse. We don't use the internet on it normally.


    You say that as if it's happening some time in the...
  6. Using IE because it's what you've always used is...

    Using IE because it's what you've always used is a risky attitude when it comes to the internet.
    Even Microsoft have abandoned their own tech for the latest version of Edge, which is now based on...
  7. Have you tried another USB cable, just in case?...

    Have you tried another USB cable, just in case?
    A standard USB printer cable will do
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    Activation of the license and registration for...

    Activation of the license and registration for support are different things.
    If you bought via a reseller you will have to register still:
    - HEX-V2 instructions
    - HEX-NET instructions


    No,...
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    Does the car not have launch control? I would...

    Does the car not have launch control?
    I would have thought turning that on would give higher revs?
    (I can't think of any other reason you'd need to rev higher than that while stationary?)
  10. Hiding the VIN hides what model of car it is. If...

    Hiding the VIN hides what model of car it is.
    If you must hide the VIN, please just hide the last 6 digits
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    Can you see which k-line you're disconnecting...

    Can you see which k-line you're disconnecting (i.e. which system it leads to)?

    The aftermarket radio fault would usually manifest as a k-line short to positive, as it's usually caused by radio...
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    Please post a full Auto Scan...

    Please post a full Auto Scan.

    The scan will show what is responding and the faults on other modules may offer some context
  13. With VCDS? If so, care to share for other...

    With VCDS?

    If so, care to share for other users?
  14. Thread: V2 cable

    by Mike@Gendan
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    It's always been the case that if you contacted...

    It's always been the case that if you contacted Ross-Tech support they would need you to be registered before answering technical questions.
    This meant a lot of the time the actual support would...
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    Have you taken any Auto-Scans with that interface...

    Have you taken any Auto-Scans with that interface when it was working?
    If you've used it successfully on a recent version of the software they will have auto-saved in the C:\Ross-Tech\VCDS\Scans...
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    The interface in the pictures is 100% not one...

    The interface in the pictures is 100% not one sourced from Ross-Tech.
    - Ross-Tech never put a software version number on the interface as their interfaces work with the latest version
    - All genuine...
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    No serial number, and a VCDS version number...

    No serial number, and a VCDS version number listed on the interface?

    Absolutely, most 100% definitely a cloned interface, without a shadow of a doubt.

    The odd thing is the OP is a Verified...
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    Simple answer - VCDS cannot update the software...

    Simple answer - VCDS cannot update the software on your ECUs.

    That would be a job for a stealership, or possibly a tool with pass-through capabilities and a paid subscription to VAG to get the...
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    If in doubt, start with an Auto-Scan. This will...

    If in doubt, start with an Auto-Scan.
    This will give you a list of everything that responds so you know what's fitted to the car.

    If you save the scan it's also a reference for your current...
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    ...but the engine doesn't need to be running...

    ...but the engine doesn't need to be running (unless you want live engine data)
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    Sometimes the automatic script gets confused by...

    Sometimes the automatic script gets confused by "friendly URLs" - i.e.:
    https://forums.ross-tech.com/showthread.php?101-How-to-post-an-Auto-Scan
    ...is actually:...
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    Ta-da!...

    Ta-da!
    https://forums.ross-tech.com/showthread.php?101-How-to-post-an-Auto-Scan
  23. https://media.giphy.com/media/QBd2kLB5qDmysEXre9/g...

    https://media.giphy.com/media/QBd2kLB5qDmysEXre9/giphy.gif
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    Hi John, First things first - assuming you...

    Hi John,

    First things first - assuming you have VCDS please can you post a full Auto-Scan?
  25. That's a gateway installation list. We need...

    That's a gateway installation list.

    We need the FULL UNEDITED AUTO-SCAN
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