I was attempting to change the rear brakes on my 2014 Audi Q5 TDI Premium Plus and ran into communication problem. If I have my Hex-V2 only connected to the computer, it will show as ready but unable to communicate. Once I plug into my car, I hear the computer identify something was connected but when I attempt to run a scan, test or otherwise, I am told there is no communication. I have tried multiple time to use it just as I have in the past but I cannot get it to work. Curious item of note is my mouse touchpad stops responding when I connect the car and the computer.
I did not have this problem last week when I completed the 75k service (includes fuel filter and oil change.)
I am using an HP laptop running Win 7.
Any help of where to look to identify and correct the problem, is greatly appreciated.
Drive safe.
I did not have this problem last week when I completed the 75k service (includes fuel filter and oil change.)
I am using an HP laptop running Win 7.
Any help of where to look to identify and correct the problem, is greatly appreciated.
Drive safe.